Sarfaraz Khalid
Birmingham
Summary
Dedicated professional with over 16 years experience in the water industry have extensive expertise in staff training, survey analysis, and compliance monitoring. Proven track record in team leadership and problem solving, ensuring effective communication and attention to detail. Adept at safety awareness, troubleshooting and resolution, water quality testing, and health and safety compliance. Skilled in water processes, site investigation, and maintaining a high level of safety consciousness. Committed to leveraging skills for continuous improvement in operational efficiency and regulatory adherence.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
23
23
years of professional experience
1
1
Certification
Work history
Network Construction Engineer
Severn Trent
Shropshire, west midlands
2025.12 - Current
- Achieved deadlines with diligent management of construction schedules.
- Streamlined workflow for improved productivity by implementing advanced engineering techniques.
- Ensured adherence to design specifications during all stages of construction.
- Worked closely with subcontractors to ensure alignment with primary objectives and timelines.
- Monitored and maintained health and safety standards for site compliance.
- Motivated site teams to achieve quality results against construction deadlines.
- Improved water quality by conducting regular testing and analysis.
- Maintained safety standards for public health through meticulous monitoring of water supply.
Senior Technician
P n Dalys
2025.03 - 2025.12
- Step Testing / Validation
- Training staff with no experience in the industry
- Maintained accurate records of all work performed for future reference.
- Delivered high-quality workmanship in line with industry standards.
- Utilised advanced leak detection techniques, ensuring minimal disruption to clients' premises.
- Attended further training courses regularly, staying up-to-date with the latest industry practices and technologies.
- Assisted in the design and installation of new water systems, enhancing overall efficiency and reliability.
North London Supervisor
Thames Water
2010.09 - 2024.09
- Trained and mentored staff on safety protocols and best practices.
- Monitored compliance with environmental regulations and standards.
- Led team meetings to discuss project updates and address concerns.
- Collaborated with cross-functional teams to resolve operational issues.
- Directed and supervised team of 10 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Collaborated with other departments to coordinate workflow processes between teams.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
Warehouse Manager
Unipart Automotive Ltd
2006.12 - 2010.07
- Managed daily warehouse operations and ensured efficient workflow.
- Supervised inventory control and maintained accurate stock levels.
- Coordinated shipping and receiving processes to optimize logistics.
- Trained and mentored staff on safety protocols and operational procedures.
- Implemented best practices for warehouse organization and layout efficiency.
- Oversaw equipment maintenance and ensured proper functionality.
- Collaborated with cross-functional teams to enhance service delivery processes.
- Ensured that all orders were accurately fulfilled in a timely manner.
Temporary Courtesy Car Driver
Solus Norwich Union
2006.02 - 2006.11
- Delivered courtesy cars to customers across the Greater London area.
- Offered a professional service when liaising with customers and discussing repairs in order to encourage repeat business and recommendations.
- Picked up customer vehicles for repairs and transported them to depot.
- Remained flexible and responded to ever changing demands of business.
Customer Service Assistant
Atlantic Electrics Ltd
2003.08 - 2005.10
- Company Overview: a store specializing in household electrical equipment
- Dealt with customers face to face and over the phone within Atlantic Electrics Ltd.
- Maximized opportunities for profit.
- Organised and made stock orders.
- Took telephone orders and managed related paperwork.
- Cashing up at end of every day.
- A store specializing in household electrical equipment
Education
Plumbing & Gas Installation Level 1 & 2 -
College of North West London
WillesdenGNVQ - IT Engineering
College of North West London
Wembley parkGNVQ - IT Engineering
College of North West London
WillesdenGCSE’s - English, Maths, Science, Geography, Art, History, French
Copland Community School
WembleySkills
- Staff training
- Survey analysis
- Compliance monitoring
- Team leadership
- Problem solving
- Effective communication
- Attention to detail
- Safety awareness
- Troubleshooting and resolution
- Water quality testing
- Health and Safety Compliance
- Water processes
- Site investigation
- Safety consciousness
References
References available upon request.
Personal Information
Certification
- Severn Trent and Thames Water accredited valve operator VO3 / LTO certified
- Tanker Training Course (SO19)
- Unit 2 & 10 Street Works signing, lighting, and guarding
- Manual handling, NSRW card
- Forward Dumper tipper trained
- Water sampling Course
- IOSH Managing Safely Course
- Fire Marshall Course
- First Aid Course
- Shea National Water Hygiene Course
- Running an investigation course
References
References available upon request.
Timeline
Network Construction Engineer
Severn Trent
2025.12 - Current
Senior Technician
P n Dalys
2025.03 - 2025.12
North London Supervisor
Thames Water
2010.09 - 2024.09
Warehouse Manager
Unipart Automotive Ltd
2006.12 - 2010.07
Temporary Courtesy Car Driver
Solus Norwich Union
2006.02 - 2006.11
Customer Service Assistant
Atlantic Electrics Ltd
2003.08 - 2005.10
GNVQ - IT Engineering
College of North West London
GNVQ - IT Engineering
College of North West London
GCSE’s - English, Maths, Science, Geography, Art, History, French
Copland Community School
Plumbing & Gas Installation Level 1 & 2 -
College of North West London