Sarbjit Kaur
Southall,LND
Summary
Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures. Experienced in screening people, belongings and shipments for contraband and hazardous materials. Proficient in conducting close personal searches as well as using tools such as security wands. Background working in multi-modal transportation hubs. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level security position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Airport Security Agent
Pyrex Heathrow Airport
10.2019 - 02.2021
- Served as a mentor to junior agents, fostering a positive work environment and promoting professional growth within the team.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Prevented attempted fraud by validating passengers' tickets and assessing photo identification to confirm identity.
- Managed crowd control during peak times, ensuring smooth flow of passengers while maintaining high levels of security.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
- Assisted in emergency situations, effectively coordinating with team members and authorities for safe resolutions.
- Identified potential airport, rail, and mass transit security concerns and completed more in-depth checks as part of investigation.
- Prevented unauthorized access to restricted areas through vigilant monitoring and swift response to violations.
- Increased traveler satisfaction with professional demeanor and efficient handling of security processes.
- Performed pat-downs to look for unauthorized materials and weapons.
- Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Maintained up-to-date knowledge of TSA regulations, ensuring strict adherence to policies and procedures.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Provided exceptional customer service, addressing passenger concerns promptly and professionally.
Sales Representative
Avon
09.2017 - 10.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Assistant Teacher Volunteer
Lady Margaret Primary School
09.2014 - 03.2017
- Enhanced student comprehension by incorporating visual aids and hands-on activities into lessons.
- Collaborated with fellow teachers to develop interdisciplinary units, promoting a comprehensive understanding of subject matter.
- Improved student engagement by implementing creative teaching strategies tailored to individual learning styles.
- Assisted lead teacher in assessing student progress, providing valuable input for report cards and parent conferences.
- Provided one-on-one support to students struggling with coursework, resulting in significant improvement in their academic performance.
- Established a positive classroom environment that fostered mutual respect and collaboration among students.
- Developed strong relationships with parents through regular communication on their children''s progress, fostering parental involvement in education.
- Participated actively in professional development opportunities, staying current on best practices and emerging trends in education.
- Served as a mentor to new volunteers, modeling effective teaching strategies and providing guidance throughout their onboarding process.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teacher and administrators to enforce school policies and procedures.
- Supported teacher in preparing individualized learning plans for underperforming students.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Distributed tests, assignments and handouts per teacher specifications.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Provided one-on-one and group-based learning support focused on student progress.
- Provided additional mentoring based on student evaluations.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
Education
Bachelor of Arts - History
03.2003
- [International Grade], [School Name], [Year] - [Number] GPA Conversion A, Government High School, 2003
- Recipient of [Award Name], [Semester, Year] Centre For Advance Learning Of Computer, 2008
- Completed Coursework: [Course Title], [Year] English Level 1, 2014
- Professional Development Studies: [Area of Study], [Year] CACHE Level 1 Caring for Children, 2015
- Professional Development Studies: [Area of Study], [Year] NCFE CACHE Level 2 Early Year Education and Care, 2016
Skills
- Baggage Inspection
- Bag screenings
- Document Verification
- Report Development
- Vigilance and Alertness
- Integrity and Honesty
- Baggage inspections
- Emergency Preparedness
- Public Safety Awareness
- Policy Enforcement
- Airport Certified Employee - Security
- Customer service and assistance
Languages
Punjabi
Native language
English
Advanced
C1
Hindi
Proficient
C2
Timeline
Airport Security Agent - Pyrex Heathrow Airport
10.2019 - 02.2021
Sales Representative - Avon
09.2017 - 10.2018
Assistant Teacher Volunteer - Lady Margaret Primary School
09.2014 - 03.2017
Government High School - Bachelor of Arts, History