Saravanan Chellakkannu
Preston,United Kingdom
Summary
Dedicated customer service representative with expertise in cash handling and complaint resolution. Proven ability to enhance customer satisfaction and manage inventory effectively. Eager to leverage strong problem-solving skills in a dynamic retail environment.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Customer service representative
BIG BAZAAR
Trichy, India
02.2022 - 03.2025
- Engaged with customers to address inquiries and resolve complaints, ensuring a positive shopping experience.
- Maintained clean and organised work environment to enhance customer comfort and safety.
- Processed orders efficiently and supported team efforts to meet sales targets.
Education
Bachelor of Engineering - Engineering
Mount Zion College of Engineering
India 04.2013 - 08.2016
Skills
- Cash handling
- Sales expertise
- Inventory control
- Complaint resolution
- Shipping and receiving
- Customer Service skills
- Multitasking ability
Affiliations
- I like sports and it helps me in work life balance.
- I like building professional network which leads to new customers onboard.
Accomplishments
- Won the first prize as athletic player at zonal level competition during my college days.
- Acted as a sports coordinator for my department which enhanced my leadership skills.
Timeline
Customer service representative
BIG BAZAAR
02.2022 - 03.2025
Bachelor of Engineering - Engineering
Mount Zion College of Engineering
04.2013 - 08.2016
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