Saravanakumar Murgan
Summary
I would like to work in an organization that will give me a platform to utilize my technical skills and enrich my knowledge in the process to help in corporate growth with my initiative and managerial skills.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Sales Manager
Aditya Birla Capital Limited
Chennai
02.2025 - 02.2026
- Handling the Team and in personal loan department
- Escalation handling OJT business strategy.
- Handling customer relations issues, enabling quick resolution, and ensuring client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with and customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
- Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
Sales Manager
BAJAJ FINANCE LTD
05.2023 - 01.2025
- I have Handled personal loans product
- Hiring requirements, OJT, business planning, business strategy, escalation handling, huddle meetings, Clear tracking our business updates on every day , weekly reviews, milestone reviews, contest planning to increase our business achievements , recognition for top performers
- Monitoring team members and tracking business updates for every hours and every week we have taken Business reviews to increase our business achievement and given more support what they want
- We given proper training for product knowledge and how to deliver our business in easy way and business strategy and given more than data base to achieve their targets
Assistant Sales Manager
HDFC Bank Limited
11.2021 - 05.2023
- Manage Of Role Team Member - Trained and mentor the entry level representative
- Recruitment, Product training, OJT, Skill development & Developing and implementing strategic plans on Dialer for ETB Customer to achieve team members targets
- Monitoring and Evaluate sales executive to identify the gap areas for improvement
- Complaints Handling ( RBI, Grievance, MD escalations, CRM & Phone banking) with in TAT
- Weekly reviews and feedback have shared to the executives to improve our business and product updates
Sales Officer
HDB Financial Services
07.2019 - 10.2021
- Worked as a Tele sales executive
- Handled inbound sales of banking products like credit cards and personal loans and credit cards loans.
Education
Bachelor Of Science - Microbiology
Miet Ars And Science College
Trichy1 2018
HSLC -
Bishop Heber Higher Secondary School
Trichy1 2015
SSLC -
RC Higher Secondary School
Trichy1 2013
Skills
- Market Research
- Relationship Building
- Exel
- MIS
- Team Handling
- Escalation handing
- business startergy
- Product knowledge
- Sales planning
- Product training
Certification
I got Award from current organization for my best performance
In bajaj I got 4 certificates for my performance
I got certificates and trophies and medals in my previous hdfc bank organisation.
Languages
Tamil: Bilingual or Proficient (C2)
English: Advanced (C1)
Timeline
Sales Manager
Aditya Birla Capital Limited
02.2025 - 02.2026
Sales Manager
BAJAJ FINANCE LTD
05.2023 - 01.2025
Assistant Sales Manager
HDFC Bank Limited
11.2021 - 05.2023
Sales Officer
HDB Financial Services
07.2019 - 10.2021
Bachelor Of Science - Microbiology
Miet Ars And Science College
HSLC -
Bishop Heber Higher Secondary School
SSLC -
RC Higher Secondary School
PERSONAL INFORMATION
- Age: 27
- Blood Group: AB+ve
- Date of Birth: 22/02/1998
- Gender: Male
- Nationality: Indian
- Marital Status: Married
DISCLAIMER
I hereby confirm that the information given above is true to the best of my knowledge.
PERSONAL INFORMATION
- Age: 27
- Blood Group: AB+ve
- Date of Birth: 22/02/1998
- Gender: Male
- Nationality: Indian
- Marital Status: Married