Sara Minilascino
Bloxwich,Walsall
Summary
Dynamic professional with expertise in leadership and team management, customer service excellence, and operations oversight. Demonstrates a result-driven approach with proven skills in customer relationship management, time efficiency, and performance driving. Adept at stock control and ordering, staff training and development, cash handling and administration. Proficient in Microsoft Office and fluent in English and Italian. Committed to enhancing operational efficiency while fostering strong customer relationships.
Overview
1
1
Language
3
3
years of post-secondary education
6
6
years of professional experience
Work history
General Manager
Baked in Brick
2026.03 - 2026.08
- Led daily operations, managed staffing, budgets, stock control, compliance, customer satisfaction and business performance.
Deputy Manager
Kanteen
2025.08 - 2026.02
- Supported the General Manager with operations, staff management, scheduling, stock control and health & safety.
Supervisor
The Bakehouse (Baked in Brick)
2022.08 - 2025.08
- Supervised staff, managed daily operations, bookkeeping and administrative duties while maintaining excellent customer service.
Bar Staff & Waitress
Baked in Brick
2021.09 - 2022.08
- Provided high-quality customer service in a busy hospitality environment.
Barista
Damascena
2020.03 - 2021.09
- Delivered excellent customer service and developed specialist coffee skills.
Education
Diploma - Cooking (Higher Education)
Ciofs – Casale
2013.01 - 2016.01
Skills
- Leadership & Team Management
- Customer Service Excellence
- Customer relationship management
- Operations oversight
- Time efficiency
- Performance driving
- Stock Control & Ordering
- Staff Training & Development
- Cash Handling & Administration
- Microsoft Office
- Fluent in English & Italian
- Result-Driven approach
References
Available upon request.
Affiliations
- reading
- aerial sports
Languages
Italian
Fluent
Timeline
General Manager
Baked in Brick
2026.03 - 2026.08
Deputy Manager
Kanteen
2025.08 - 2026.02
Supervisor
The Bakehouse (Baked in Brick)
2022.08 - 2025.08
Bar Staff & Waitress
Baked in Brick
2021.09 - 2022.08
Barista
Damascena
2020.03 - 2021.09
Diploma - Cooking (Higher Education)
Ciofs – Casale
2013.01 - 2016.01