Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Surgical Care Practitioner
University Hospital Coventry and Warwickshire
Coventry, west midlands
10.2016 - Current
Offered practical daily living advice, including financial planning, housing support and legal guidance.
Ran community programmes to limit further client intervention and follow-up care.
Established and maintained working relationships with clients based on trust and non-judgement.
Monitored client progress and adapted support programmes to meet changing needs.
Listened to clients' current struggles to signpost relevant support.
Reported on clients' progress to evaluate service impact.
Liaised with external and internal professionals to provide holistic support.
Highlighted additional support provisions to maximise clients' growth opportunities.
Developed tailored action plans whilst prioritising pressing concerns.
Recommended clients for specific treatment programmes to aid timely recovery.
Led workshops under professional supervision.
Recruited clients for programmes based on their needs.
Orthopaedic Theatre Lead
Spire Healthcare
Little Aston
04.2015 - 10.2016
Worked under direct supervision to help maintain and improve patient care.
Followed clinical guidelines when handling patient data to maintain confidentiality.
Recorded patients' vital signs at periodic intervals, following clinical procedure and taking legible and consistent notes.
Carried out routine clinical procedures, recording completion and any abnormalities.
Took detailed, accurate meeting minutes, collating and promptly distributing to relevant staff for swift action.
Completed basic administrative and clinical tasks to relieve medical professionals of busy workload.
Administered medications in line with strict instructions of medical professional.
Processed mail, email and phone enquiries, minimising correspondence backlogs.
Escorted patients to examination rooms to keep to schedule and complete full list of daily appointments.
Produced and maintained records for reporting purposes.
Coordinated and secured meetings for management teams, distributing relevant resources ahead of time.
Answered [Number]+ daily phone calls, directing enquiries to relevant staff and relaying detailed, accurate messages.
Developed database and filing system efficacy to improve ease of use.
Enhanced Observation Assistant at University Hospital Coventry and WarwickshireEnhanced Observation Assistant at University Hospital Coventry and Warwickshire