Sarah Louise Glenn
Bramhall,UK
Summary
Proactive professional with talent for leadership and organisation. Demonstrates strong communication and problem-solving skills, honed through diverse roles in administration and team coordination. Capable of driving operational efficiency and fostering productive workplace environment.
Overview
22
22
years of professional experience
5999
5999
years of post-secondary education
Work History
Sales Director
Charles Taylor
, UK
05.2024 - 02.2025
- Leading sales initiatives to drive business growth and client acquisition
- Developing and implementing strategic sales plans to achieve revenue targets
- Managing client relationships, ensuring high-quality service and retention
- Collaborating with internal teams to streamline sales and operational processes
- Led successful product launches, increasing brand visibility.
Commercial Director
RGI Solutions
Cheadle Hulme, UK
11.2020 - 05.2024
- Oversaw strategic partnerships, procurement, and operational efficiency.
- Implemented financial and administrative strategies to drive company growth by 18%.
- Provided leadership in commercial planning, resource optimization, and office management.
- Conducted research, producing detailed business plans for improved commercial opportunities and expansion.
- Formulated pricing strategies to maximise profit margins.
- Directed market research initiatives to identify emerging trends and opportunities, informing strategic business decisions.
- Conducted periodic performance reviews for direct reports.
- Developed marketing plans to support department strategies.
- Initiated new business opportunities, expanding the company's client base.
Associate Director – Communications & Marketing
RGI Solutions
Cheadle Hulme, UK
06.2019 - 11.2020
- Designed and executed company communication strategies to enhance client relations.
- Aligned business strategies with evolving market needs to support company growth by 5%.
- Mentored staff to improve operational efficiency and performance.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Monitored and analysed industry trends, staying informed about market dynamics.
Associate Director – Finance & Administration
RGI Solutions
Cheadle Hulme, UK
05.2015 - 06.2019
- Led financial planning, budgeting, and company resource allocation.
- Managed procurement processes, accounts payable & receivable, and financial compliance
- Streamlined administrative workflows to improve efficiency and cost-effectiveness
- Established clear budgets and cost controls strategies to meet objectives.
- Reconciled monthly bank statements, improving overall financial transparency.
- Finalised VAT returns with rigorous transaction checks.
- Reduced annual business expenditure through careful expense monitoring by 20%.
Finance Operations Manager
RGI (UK) Limited
Cheadle Hulme, UK
03.2010 - 05.2015
- Oversaw financial operations, including cash flow management, reconciliation, and budget compliance.
- Maintained and updated financial records in Sage and internal databases.
- Managed payroll processing and VAT reconciliations, ensuring accuracy and timely submission.
- Led aged debt recovery strategies, working with teams to improve debt collection, decreasing the aged debtors to 50%.
- Provided detailed financial reports to senior management for decision-making.
Office Manager / Company Director
RGI (UK) Limited
Cheadle Hulme, UK
05.2003 - 03.2010
- Managed all daily office operations, ensuring efficient workflow and adherence to company policies.
- Developed and implemented staff job descriptions, performance targets, and an employee handbook in collaboration with the Chamber of Commerce.
- Established structured staff appraisals with progression plans and training initiatives.
- Assisted in achieving ISO 9001 accreditation and maintained compliance standards.
- Organised weekly staff meetings to promote communication and operational improvements.
- Managed client accounts, ensuring timely service delivery and clear communication.
- Supervised administrative support functions, including document control and invoicing.
Education
Bachelor of Arts - Media, Culture, and Communication
University of Sunderland
Sunderland 1999 - 01.2002
A Levels - Sociology, English Literature, Communications & Culture
South Trafford College
Altrincham, Trafford 1997 - 01.1999
Wilmslow High School
Skills
- Office Administration & Management
- Financial Reporting & Budgeting
- Payroll & Accounts Management
- HR & Staff Development
- Marketing and sales strategies
- Relationship-building
- Client communication
- Business Communication & Client Relations
References
References available upon request.
Timeline
Sales Director
Charles Taylor
05.2024 - 02.2025
Commercial Director
RGI Solutions
11.2020 - 05.2024
Associate Director – Communications & Marketing
RGI Solutions
06.2019 - 11.2020
Associate Director – Finance & Administration
RGI Solutions
05.2015 - 06.2019
Finance Operations Manager
RGI (UK) Limited
03.2010 - 05.2015
Office Manager / Company Director
RGI (UK) Limited
05.2003 - 03.2010
Bachelor of Arts - Media, Culture, and Communication
University of Sunderland
1999 - 01.2002
A Levels - Sociology, English Literature, Communications & Culture
South Trafford College
1997 - 01.1999
Wilmslow High School
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