Sarah Jane Doyle
Leeds,West Berkshire
Summary
Dynamic professional with expertise in ISO standards compliance and material resource optimization. Proven ability in operational oversight, production scheduling, and quality control, ensuring adherence to health and safety regulations. Strong skills in customer relationship management and interdepartmental coordination, driving productivity and quality assurance. Experienced in financial reporting and process improvement, committed to enhancing operational efficiency and organizational success.
Demonstrated organizational and leadership skills with extensive experience in team coordination and project management. Proven ability to streamline processes and enhance operational efficiency. Committed to leveraging communication, problem-solving, and strategic planning skills in future roles.
Overview
26
26
years of professional experience
2
2
years of post-secondary education
Work history
Production manager
Gateway Bureau Services Ltd
Leeds, West Yorkshire
07.2005 - 12.2025
- Oversaw daily operations of the department, ensuring high standards of service delivery.
- Spearheaded major projects from inception to completion, demonstrating leadership skills and commitment towards organisational goals.
- Improved customer satisfaction by implementing new product training sessions for staff.
- Enhanced team performance by offering constructive feedback and motivation during regular meetings.
- Participated in industry events to stay updated on emerging trends and technologies.
- Collaborated with cross-functional teams for efficient project execution, fostering team spirit.
- Conducted regular performance reviews to foster employee development and productivity.
- Developed strong relationships with key clients to enhance customer retention.
- Coordinated with suppliers for timely delivery of products, ensuring maintained stock levels.
- Tailored customised solutions to meet unique client needs, reinforcing brand value proposition.
- Raised company reputation with high-quality customer care.
- Navigated complex issues to provide apt solutions.
- Innovated production techniques, resulting in cost-saving measures.
- Overcame production challenges by strategic problem-solving methods.
- Ensured quality control by rigorous testing procedures.
- Delegated tasks efficiently to promote team productivity.
- Facilitated training sessions to improve staff skills.
- Managed project timelines for successful product delivery.
- Met market demands by scaling up production capacity.
- Coordinated cross-functional teams for smooth workflow.
- Streamlined production processes to enhance efficiency.
- Complied with all industry regulations, ensuring legal operations.
- Developed production plans covering schedules, quality goals and labour requirements.
- Defined manufacturing quality guidelines and criteria to adhere to company standards.
- Led recruitment of manufacturing staff members, overseeing selection, training and performance of new employees.
- Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
- Identified opportunities to improve and streamline manufacturing processes to maximise time and revenue.
- Over 18 years management experience in a fast paced production environment.
Cashier
Costco UK
Leeds
10.1999 - 08.2002
- Maintained clean and organised workspace to ensure efficient service.
- Handled high volumes of transactions during holiday seasons efficiently.
- Balanced till at end of day, maintaining accurate records.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Processed payments swiftly for improved customer experience.
- Assisted customers with enquiries to enhance their shopping experience.
- Greeted each customer warmly, creating a friendly shopping environment.
- Collaborated closely with store management for daily operations success.
- Managed queue effectively during peak hours for seamless checkout process.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Checked notes carefully to spot counterfeit currency.
- Scanned products quickly, memorising codes and prices for unmarked products.
- Helped customers to pack away shopping for improved customer experience.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
- Handled currency payments, secured funds in register and prepared deposits at end of day.
Education
NVQ Level 3 Management - Management
Joseph Priestly College
Leeds 02.2009 - 06.2009
NVQ Level 2 - Equality and Diversity
Joseph Priesley College
Leeds 05.2009 - 08.2009
Certificate of Higher Education - Sciences
Joseph Priestley College
Leeds 09.2002 - 07.2003
GCSEs - Mathematics
Joseph Priestley College
Leeds 09.2002 - 07.2003
Skills
- Adaptability to changes
- Decision-Making aptitude
- Tactful delegation
- Customer-Focused approach
- Customer relationship building
- Interdepartmental coordination
- Production scheduling
- Progress monitoring
- Productivity optimisation
- Team Leadership
- Product knowledge
- Quality Assurance
- Microsoft Office Suite
- Process Improvement
- Customer service excellence
- Performance monitoring
Affiliations
- Travelling, Camping and reading
References
References available upon request.
Timeline
NVQ Level 2 - Equality and Diversity
Joseph Priesley College
05.2009 - 08.2009
NVQ Level 3 Management - Management
Joseph Priestly College
02.2009 - 06.2009
Production manager
Gateway Bureau Services Ltd
07.2005 - 12.2025
Certificate of Higher Education - Sciences
Joseph Priestley College
09.2002 - 07.2003
GCSEs - Mathematics
Joseph Priestley College
09.2002 - 07.2003
Cashier
Costco UK
10.1999 - 08.2002