Sarah Anne Rice
Plymouth
Summary
Personal Statement: Once I had finished school I went on to college where I did a Nursery Nurse course (NNEB), when the course had finished I went on to work in a nursery full time working with babies 12 weeks – 18 months teaching them social, emotional and physical needs I have also worked with all nursery aged children including pre-school children, my role was to prepare them ready for full time education with constant assessment. I left the nursery in March 2004 to pursue another career which was nursing, I have completed two years training with constant assessment and caring for people who are ill or unwell in one way or another, also learning a lot of new skills. My previous work I was an Area Manager for a domiciliary care company supporting people in their own homes, this work has been with learning disabilities for the past 12 years. At this moment in time I’m working as a transport team manager for a logistics company. My main attribute is my caring, friendly and happy personality. I am hard working and very trustworthy and have an excellent attendance and time keeping records. I also possess excellent organisational skills. I am reliable, self-motivated and enjoy demanding challenges and consider myself a team player that communicates well at all levels. My working experience since leaving school has taught me to respect people and possess an excellent customer service approach to my working skills. I have gained NVQ3 in health and social care for adults, NVQ 3 and NVQ 4 in Leadership and Management for Care Services, also an eight day Management course, and various other mandatory certificates.
Overview
28
28
years of professional experience
Work History
Project Manager
Coop
01.2017 - Current
- I worked at Coop through Blue Arrow, then gained a position with Coop in January 2017 in the transport department. My role was working as a transport support assistant preparing the documents ready for the drivers to take out with them as they deliver the goods, handing the documents out, debriefing the drivers once they have come back into the depot, allocating parking spaces for them to put the vehicles, dealing with them when they go to de-kit and empty the vehicles store returns etc. Previously I was doing a step up role as a team manager, my role is to support the drivers and fellow team managers, dealing with accidents, problems at stores, looking at canbus for the driver, learning more about tacho’s and tacho laws, and learning more of a management role. Then in August 2018 I gained a position as a Team Manager managing a team of drivers of 28 ensuring that they are compliant at all times, conducting 1:1’s working together with shift manager and other team managers to ensure a smooth daily operation. Recruiting drivers and other developmental roles. In April 2019 I supported the implementation of setting up Wellingborough’s Transport Department when the Depot Opened. In September 2019 I gain a position on the Implementation team, this means supporting the Organisation and depots to successfully deliver projects across the whole of the network from designing, Testing, working with people outside of the Coop, training colleagues and staff, then supporting when the Projects hit the depots for a smooth role out, problem solving and then how we can improve on what we have learnt and implemented for the next role out a another depot. I have been involved in Coops biggest project they have ever seen which is RBT, working with the sap team to design what coop wanted as a program that would work for them. Then went onto test the systems from end to end working with IT to ensure that all the areas worked from ordering to the stock landing in the depots then being shipped to the stores and them receiving the goods, then to the goods in receipt going back to the suppliers. Also making sure that everyone was complaint. Once we knew everything worked I then supported the depots for 18months in the go live of the project across the network, from training the system out to trouble shooting. I have also ran the paragon live project leading a team of 8 people to support 2 depots at a time with the training and roll out of the project with the depots, then supporting them remotely once we had finished the onsite support. Then in August 2021 I was successful in gaining a position setting up Biggleswade depot as the transport lead where I had a team of 6 people from across the network to lead and support with the set up of the brand new depot to do this we worked with the BAU transport team when they were appointed into position to get everything up and running ready for the depot to open, as part of this we trained all the staff and drivers then supported the team in the ramp up. We also worked with the warehouse to ensure a smooth operation and handover. My role was to ensure that my team had direction, support materials, organizing where all the new staff were visiting when going other sites when they started as we were not operational at the time and making sure they had everything they needed for the visits. Developed and initiated projects, monitored performance. Meeting project deadlines, made decisions independently and collaboratively on Transport/warehouse related challenges, planned, designed and scheduled phases for large projects. Maintained compliance with regulatory parameters in complex projects with overlapping policies. Maintained clear communication with precise technical writing to document and inform critical processes, led project teams through design, and launch process. Drove team success through shared vision and recognition of quality performance.
Warehouse Operator
Blue Arrow- Coop
04.2016 - 01.2017
- My role was to distribute pallets of products in to cages ready for store delivery, within this role I have to ensure that all the products that are put into the cages are stacked the right way round and correctly, so they do not get damaged on delivery to the stores. I also have a hourly pick rate to adhere to, and team leaders periodically come round and tell me the correct rate to ensure I am hitting the required target. I also support other work colleagues to ensure that things run as smooth as possible, e.g building a new cage if one has been shut down and I have a product to go into a cage.
- I moved into transport 13th October 2016 my role is working at a transport clerk preparing the documents ready for the drivers, handing the documents out, debriefing them once they have come back into the depot, allocation parking spaces for them to put there vehicles, dealing with them when they go to dekit and empty the vehicles etc.
Area manager
Premiercare
08.2015 - 03.2016
- My Role was an Area Manager for a small team with in the company over seeing a geographical area within the company. My role is to ensure the effective delivery and management of the service in order to meet the identified individual client’s needs, staff supervision and appraisal, budgetary control, health and safety and staff training, to provide and maintain a high standard of care for all clients, make sure individual tasks are implemented and ensure care plans are followed, to write detailed care plans and risk assessments for each resident, alongside managing and leading a team of 15 staff, also dealing with other staff within the company via our on call system, covering sickness, Annual leave etc. Applying for care packages though the brokerage process. Setting up the care packages that we were successful with. On a daily basis to work to CQC regulations and standards with full understanding of GSCC code of conduct.
Manager- Redundancy
Rushcliffe care
05.2013 - 05.2015
- My role was Registered, for a 11 bedded home for People with Challenging behaviour and Learning Disabilities. My role is to ensure the effective delivery and management of the service in order to meet the identified individual resident’s needs, staff supervision and appraisal, budgetary control, health and safety and staff training, to provide and maintain a high standard of care for all residents, make sure individual activities are implemented and ensure care plans are followed. To write detailed care plans and risk assessments for each resident, alongside managing and leading a team of 35 staff, on a daily basis to work to CQC regulations and standards with full understanding of GSCC code of conduct. When not at work I provide an on call system to all my staff and residents with in the home.
Registered Manager
Archangel Home Care and St Johns Care
09.2011 - 05.2013
- Registered Manager of a supported living services out in the community. My role was to ensure the effective delivery and management of services out in the community, staff supervisions, writing care plans and risk assessments and implementing these and ensuring staff are following these, Working to CQC regulations
- This was also a job share with St Johns care for 6 months.
- St Johns Care For a four bedded home for People with Challenging Behaviour and Learning Disabilities.My role is to ensure the effective delivery and management of the service in order to meet the identified individual resident’s needs, staff supervision and appraisal, budgetary control, health and safety and staff training,To provide and maintain a high standard of care for all residents, make sure individual activities are implemented and ensure care plans are followed. To write detailed care plans and risk assessments for each resident, alongside managing and leading a team of 9 staff,On a daily basis to work to CQC regulations and standards with full understanding of GSCC code of conduct,When not at work I provide an on call system to all my staff and residents with in the home.
Registered Manager- Redundency
Blue Sky Care
04.2010 - 08.2011
- Registered manager for a four bedded home for People with challenging behaviour and learning Disabilities. My role was to ensure the effective delivery and management of the service in order to meet the identified individual resident’s needs, staff supervision and appraisal, budgetary control, health and safety and staff training, to provide and maintain a high standard of care for all residents, make sure individual activities are implemented and ensure care plans are followed. To write detailed care plans and risk assessments for each resident alongside managing and leading a team of 18 staff. On a daily basis to work to CQC regulations and standards with full understanding of GSCC code of conduct. When not at work I provide an oncall system to all my staff and residents within my home.
Area Manager
Lifeways Community Care
11.2006 - 03.2010
- Team Manager working alongside the Area Manager to oversee supported living or community based services, ensuring that systems and standards are maintained to a high quality, to ensure compliance with all external regulatory standards. To provide supervision and support workers within the in identified team, to support and supervise the deliver of person centered services to all people using the service, to develop own knowledge and practice relative to continuous service improvements, to promote and support health and safety, supporting people to build and maintain their daily life skills. Attending meeting such as reviews, house meetings and team meetings.
Nursing
Various Care Agencies
05.2004 - 11.2006
- Visiting various, homes, people in their own homes caring for them in their own homes, and building on their life skills with various roles from caring for them in a medical capacity to taking them shopping, going out in the community, helping them with cooking, personal care if needed, socializing, doing various activities, handling their personal monies and banking, making sure the paperwork e.g Care plans are up to date, and ensuring that the home is CQC compliant.
Sales / operations Assistant
Boots the Chemist
Derby
06.1998 - 02.2005
- Sales/ operations Assistant Serving customers and advising customers on the correct products, stock level control, create a clean and tidy environment for customers use. Maintain customers service to a high level.
Nursery Nurse
Orchard Nursery
Derby
05.2000 - 03.2004
- When I started at the Orchard Nursery, I worked in the pre-school room working with children aged 3-4 years. My role was to prepare the children for full time education with constant assessment of each child. In January 2001 I moved to the baby unit working with babies up to 18 months old, developing their social, emotional and intellectual needs, before I left I became senior of the pre-school room., Looking after pre-school children working alongside other nursery nurses, setting activities that help stimulate the children and develop and entertain them, I observed the children’s behaviour and development, I also helped with the daily duties including display work, praising and disciplining
Education
No Degree - GCSE's
Chellaston School
United KingdomNursing Practice
Nottingham University
05.2005
NNEB Diploma - Nursery Nursing
Derby College of Further Education
08.2000
Skills
- Multi-Unit Operations Management
- Managing Multiple Projects
- Project Development
- Shift Coverage
- Continuous Deployment
- Site Visits
- Engaging Stakeholders
- Status Updates
- Information Technology Management
- Timelines and Milestones
- Software and Hardware Implementation
- Project Records
- Leading Projects
- Process Development and Implementation
- Timely Project Completion
Accomplishments
2006-20016
NVQ3 in health and social care
NVQ3 in management
NVQ4 LMC in management
Various Certificates Mandatory and bespoke training
2017-Present
ISOH training
Kronos Champion
Management course in logistics
First Aid at Work
Timeline
Project Manager
Coop
01.2017 - Current
Warehouse Operator
Blue Arrow- Coop
04.2016 - 01.2017
Area manager
Premiercare
08.2015 - 03.2016
Manager- Redundancy
Rushcliffe care
05.2013 - 05.2015
Registered Manager
Archangel Home Care and St Johns Care
09.2011 - 05.2013
Registered Manager- Redundency
Blue Sky Care
04.2010 - 08.2011
Area Manager
Lifeways Community Care
11.2006 - 03.2010
Nursing
Various Care Agencies
05.2004 - 11.2006
Nursery Nurse
Orchard Nursery
05.2000 - 03.2004
Sales / operations Assistant
Boots the Chemist
06.1998 - 02.2005
No Degree - GCSE's
Chellaston School
Nursing Practice
Nottingham University
NNEB Diploma - Nursery Nursing
Derby College of Further Education