Sarah Webster

Supporting students in the classroom whether in English, ESOL, Applied Science, Beauty, Automotive, and Art or Music.

Collaborated as a team with the Support Coordinators, Teachers, SEND Advisors and the student themselves to ensure the support given is promoting independence, building academic and life skills.

Completing weekly progress reports and communicating with teachers and learning mentors to track progress.

Answered incoming calls from the public and internally and checked in visitors into the Head Office.

Prepared meeting rooms with refreshments and bound documents.

Communicated effectively with many different departments and distributed and sent mail for all departments.

Collated sizes for PPE and ordered from the PPE catalogue by contacting everyone who needed PPE and double checking if they needed PPE furthermore I ordered stationary such as diaries etc.

Enrolled students onto courses using the College system and worked as a team with my manager and colleagues to ensure an excellent experience for students.

Updated the College system with important data and ensured all paperwork went into a filing system.

Caring for babies and toddlers in various nurseries around the North East

Supported children with cognitive, physical and communication challenges using PECS ( Picture Exchange Communication System).

Facilitated breakfast, breaks and lunch times and assisted with behaviour management.

Supervised students in the Sensory room and ensured health and safety of students.

Read stories and encourage learning and ask questions to check listening and observation skills in the reception and nursery classes.
With the Year 5 group I supported children in reading books and in exploring

Assisted the site manager by providing administration support, including creating and maintaining filing in the office and ordering office supplies.

Arranged and organised travel, welcomed visitors to the site; responded to calls on the switchboard.

Utilised Microsoft outlook and Microsoft excel to plan, input important information and communicate daily..

Part-time Sales Assistant: provided friendly and helpful advice to customers with any queries they have.

Worked as a team in the returns department, ensuring the shop floor is presentable and stock is returned to the correct department.

Took general enquiry calls from the public and asked questions to help resolve the customer's problem.

Updated the company database with customer information and composed letters on the company system to send to customers.

Updated and maintained records and data on the company database on a daily basis, ensuring the highest accuracy and detail.

Acted as a point of contact for customers to call and update their information; co-ordinated with suppliers via phone and email to update the company database.

Took inbound calls and provided helpful and friendly advice as well as signposted customers to relevant guidance.

Contacted and worked with processing teams to find he best solution on queries and for further advice

I made outbound calls to HR departments to request contact
information for references; updated the company database with the HR contact details.

Wrote and distributed press releases to the media about
community events and business events;. Co-ordinated and worked as a team with my Communications Manager to help achieve communication goals.

Produced a monthly Staff Newsletter, distributed to all staff;
organised and supervised photo shoots of community and company events.

Wrote interesting and creative blogs on retail websites on subjects related to travel such as the environment and celebrities.

Created social media accounts and interacted with bloggers and travel writers through various social media channels.

Worked as part of the team to update the social media platforms with information for customers.

Promoted blogs online to generate traffic to the websites.