Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic
Sarah Walsh

Sarah Walsh

Dewsbury,Kirklees

Summary

I am well organised in managing workloads to achieve targets

I work well in a team and on my own

I use Maximo independently and run reports

I am willing to take on new skills, challenges and ready to learn

I provide support to Management and the training of new staff

I contribute to the success of the business

Overview

22
22
years of professional experience
5
5
years of post-secondary education

Work history

Commercial Ops Assistant

Mitie
Birmingham, West Midlands
2025.10 - Current
  • Assisted in managing work orders by gathering data through reports.
  • Utilised the Maximo system to retrieve work order numbers.
  • Verified work orders to ensure accuracy between provided services and billing.
  • Recorded queries and directed them to appropriate personnel for resolution.
  • Aimed to meet set targets consistently.
  • Engaged in problem solving activities.
  • Participated in team meetings regularly.
  • Organised workload to enhance productivity.
  • Trained new staff members effectively.
  • Created training manuals for team use.

Area Operations Controller

G4S Secure Solutions
Leeds, West Yorkshire
2004.07 - 2025.10
  • Assist in managing officers' schedules using Javelin system.
  • Support officers with booking on/off duty requests.
  • Ensure accuracy of officers' pay, including sick and holiday pay.
  • Process manual payments efficiently.
  • Handle phone calls promptly and professionally.
  • Aid managers and officers with queries and problem-solving tasks.
  • Train new staff and create training manuals.
  • Manage work orders effectively.
  • Input temporary work order duties into Javelin.
  • Update Javelin with contract changes and new duties.
  • Conduct risk management assessments.
  • Perform site visits and engage with officers.
  • Complete risk assessments and implement new rules while producing assignment instructions.

Education

NVQ Level 1 - Customer Service

Kirklees College
Dewsbury
2003.09 - 2004.07

NVQ Level 2 - Business Administration

Kirklees College
Dewsbury
2002.09 - 2003.07

GCSEs - English

Kirklees College
Dewsbury
2001.09 - 2002.07

Level 2 - Maths

Kirklees College
Dewsbury
2001.09 - 2002.07

Advanced Level - Word Processing

Kirklees College
Dewsbury
2002.09 - 2004.07

Skills

  • Team collaboration and independence
  • Maximo proficiency
  • Report generation
  • Senior management support
  • Workload organization
  • Target and deadline achievement

Custom

I am a family person with a husband, 2 grown up children and a granddaughter.  I take pride in my work and do things right.  I will go the extra mile to help my customers, I am dependable and can be relied on.

I enjoy socialising, reading and spending time with my granddaughter and family.

Timeline

Commercial Ops Assistant

Mitie
2025.10 - Current

Area Operations Controller

G4S Secure Solutions
2004.07 - 2025.10

NVQ Level 1 - Customer Service

Kirklees College
2003.09 - 2004.07

NVQ Level 2 - Business Administration

Kirklees College
2002.09 - 2003.07

Advanced Level - Word Processing

Kirklees College
2002.09 - 2004.07

GCSEs - English

Kirklees College
2001.09 - 2002.07

Level 2 - Maths

Kirklees College
2001.09 - 2002.07
Sarah Walsh