Sarah Varey

• Performed daily responsibilities with accuracy and efficiency.
• Created internal and external reports for effective communication.
• Adapted to flexible working hours including nights, weekends, and bank holidays.
• Applied critical thinking to assess problems and implement solutions, such as managing patients requiring isolation.
• Utilised Microsoft Word and various software tools to generate documents and facilitate clear communication.

Working alongside the Clinical site team as a key member to facilitate patient flow across the trust. Liaising directly with the medical wards and conveying clear information regarding site pressures, collating information relating to patient discharge to proactively support flow. Understanding site capacity and utilising this effectively to create side rooms where needed, specialty beds IE Cardio. We visit whiteboards on the wards to determine who is being discharged that day and if there is anything that requires escalation, IE hcr needs signing off, Ct is required. Work with other trusts to bring Repat patients in or out of our trust and even from abroad. Create reports that are for the divisions to understand the bed flow and also out of trust regional reports.

Assisted with administrative tasks within emergency department for patient management.

• Executed daily duties with accuracy and efficiency.
• Ensured patients underwent necessary scans and blood tests.
• Ordered meals for patients and scanned all relevant paperwork.
• Coordinated with clinical site team to arrange side rooms for infection control.
• Contacted physiotherapy team regarding potential patient discharges.
• Participated in huddles to update care plans for patients in department.

• Provided assistance to individuals experiencing health issues to ensure timely care and support.
• Prioritised urgent cases for immediate resolution or escalation to the relevant clinician team .
• Showed resilience under pressure, handling challenging situations with composure.
• Maintained confidentiality and discretion with sensitive personal information of callers at all times.
• Managed high volume of calls daily for prompt service delivery.
• Triaging , using the in-house system and providing the correct service for their needs, whether this be an ambulance or a GP telephone call or even a visit to the pharmacy.

• Maintained cleanliness of work area to ensure hygiene standards.
• Provided personalised skincare advice based on client preferences.
• Facilitated client loyalty through attentive service.
• Handled cash transactions accurately maintaining financial integrity.
• Balanced multiple responsibilities during busy periods without compromising service quality.
• Provided aftercare advice to clients for prolonged tan longevity.
• Kept inventory of salon supplies, ensuring adequate stock levels at all times.
• Ensured compliance with health and safety regulations during all tanning procedures.