Sarah Tribe
Weybridge
Summary
Dynamic professional with a strong foundation in interpersonal skills, active listening, and rapport building. Demonstrates exceptional people management and team building abilities, effectively maintaining calm under pressure while solving complex problems. Adept at strategic planning and communication, with a focus on fostering collaborative environments. Committed to leveraging these skills to drive organisational success and enhance team performance.
Overview
20
20
years of professional experience
1
1
Certification
Work history
Outreach Manager
Ben - Automotive Industry Charity
UK Based
2022.06 - Current
- Facilitated connections in automotive sector to support charity initiatives.
- Compiled month-end reports to assess awareness trends across UK.
- Supported nationwide team in participation of visits and events.
- Assisted in initiatives to promote awareness of services in automotive sector.
- Performed risk assessments and ensured health and safety compliance at events across UK.
- Learned and applied new skills to improve daily task efficiency.
- Delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness, and willingness to assist where needed.
- Displayed energy and enthusiasm in fast-paced environments.
- Utilised Microsoft Word and other software tools to create clear communications.
- Applied critical thinking to evaluate problems and make decisions.
Duty Manager/Sales Executive
Nuffield Health
Farnborough / Sunbury
2017.11 - 2022.09
- Operated club premises in line with scheduled hours.
- Performed routine health and safety inspections to maintain standards.
- Supported reception efforts by greeting prospective members and sharing club features.
- Coordinated daily club activities alongside staff members.
- Addressed customer issues promptly to maintain satisfaction.
- Provided clear and courteous communication to enhance customer experience.
- Handled front-of-house duties to uphold service quality.
- Gym floor duties, H&S checks, new member inductions
- Processed cash transactions with accuracy to safeguard finances.
- Monitored adherence to health and safety policies to ensure workplace safety.
Property Manager
Manners Residential
2014.12 - 2017.10
- Assisted in resolving maintenance queries to improve stakeholder satisfaction and operational flow.
- Supported inspection scheduling to enhance compliance with safety and property standards.
- Organised diary management to increase appointment efficiency and customer service quality.
- Facilitated clear professional communication across all channels to maintain strong relationships.
- Provided administrative support through organised filing and responsive handling of ad hoc responsibilities.
- Conducted risk assessments to ensure compliance with health and safety regulations.
- Coordinated repair work to minimise disruption to tenants.
- Ensured adherence to housing laws and safety regulations to protect landlord and tenant rights.
- Managed emergency situations to provide swift resolution while minimising stress for all parties involved.
- Implemented maintenance plans to preserve property value over time.
- Responded to tenant complaints promptly to increase satisfaction.
Career Break - Mat Leave
SAHM
2014.01 - 2014.12
PA
Company Director Building Company
2013.06 - 2014.01
- Handled enquiries and queries via email, telephone, and face-to-face interactions while managing diary
- finances including wages, CIS, VAT, customer and supplier invoices, and preparing customer quotations, alongside coordinating travel arrangements and insurance policies.
- Improved output quality by proofreading documents before distribution.
- Handled incoming calls professionally, ensuring excellent customer service delivery.
- Optimised time management by creating effective work schedules.
- Processed mail, email and phone enquiries, minimising correspondence backlogs.
- Received and processed staff business expenses, maintaining excellent cash flow and budget management.
- Completed ad-hoc personal errands, including laundry collection, gift ordering and restaurant reservations for well-rounded personal support.
- Proofread, formatted and corrected correspondence for office staff.
Receptionist/Appointment Secretary
Relate
2012.01 - 2013.06
- Greeted clients warmly upon arrival.
- Booked appointments using in-house computer system.
- Answered telephone inquiries promptly.
- Registered new clients and created accounts on in-house system.
- Filed documents securely while managing confidential information.
Contact Supervisor
Self Employed
2009.04 - 2011.12
- Supervised interactions between children in local authority care and their parents.
- Assisted in documenting observations and compiling reports for social workers.
- Engaged with diverse individuals, enhancing people skills through various communication methods.
Cannons health and fitness club
2006.10 - 2008.10
- Assisted with planning and setting up activities and holiday camps for children in crèche.
- Supported front of house operations at reception and bar.
- Covered shifts as duty manager, member retention AGM, and health and safety AGM during secondments.
- Conducted opening and closing of facilities, ensuring smooth operation for club staff and members.
- Performed health and safety checks and handled cash transactions.
- Provided customer service using email and Microsoft Office applications.
- Guided prospective members on tours of facilities and managed appointment bookings.
- Entered data into computer systems accurately.
- Demonstrated multitasking abilities by managing various responsibilities simultaneously.
Education
GCSEs -
Poltair Community School
St.Austell, CornwallSkills
- Calm under pressure
- Analytical thinking
- Effective communication
- Collaborative teamwork
- Strategic foresight
- Leadership qualities
- Attention to detail
Certification
- Level 2 Certificate in Fitness Instructing
- Level 2 Diploma In Active Leisure for Exercise Professionals
- Diploma in Personal Fitness Training – Distinction
- Diploma in Pilates – Distinction Diploma in Yoga – Distinction
- Diploma in Reflexology – Distinction
Timeline
Outreach Manager
Ben - Automotive Industry Charity
2022.06 - Current
Duty Manager/Sales Executive
Nuffield Health
2017.11 - 2022.09
Property Manager
Manners Residential
2014.12 - 2017.10
Career Break - Mat Leave
SAHM
2014.01 - 2014.12
PA
Company Director Building Company
2013.06 - 2014.01
Receptionist/Appointment Secretary
Relate
2012.01 - 2013.06
Contact Supervisor
Self Employed
2009.04 - 2011.12
Cannons health and fitness club
2006.10 - 2008.10
GCSEs -
Poltair Community School