Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Sarah Thomas

Sarah Thomas

Swindon,Wiltshire

Summary

Skilled office worker versed in sorting, classifying and filing documentation. Easily handles repetitive, methodical work. Dedicated to helping staff with administrative needs and consistently meeting deadlines. Enthusiastic individual with excellent communication and organisation skills seeks experience in reception management role. Aids busy, productive office environments by working with focus, drive and attention to detail for punctual, professional support.

Overview

6
6
years of professional experience

Work history

Administrator/Receptionist

Mitie
Lyneham, Wiltshire
07.2018 - 05.2024
  • Liaised with customers to resolve enquiries, appointment requests and billing questions.
  • Collaborated with different departments to maintain positive rapport and smooth workflow.
  • Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
  • Gathered data to create Excel spreadsheets for budget and inventory management.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.

Education

  • City & Guilds Essential Skills level 1 &2

Skills

  • Bookkeeping
  • Multi-line telephone systems
  • Document control
  • Telephone etiquette
  • Travel planning
  • Data protection compliance
  • Security awareness
  • Google calendar management
  • Customer relations
  • Customer liaison
  • Project scheduling
  • Mail handling
  • Data entry
  • Communication skills
  • Team building

Affiliations

  • Reading

Timeline

Administrator/Receptionist - Mitie
07.2018 - 05.2024
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Sarah Thomas