Sarah Taylor
Bradford,West Berkshire
Summary
A highly motivated, dedicated, and proactive Administrator with over 20 years' experience delivering exceptional administrative and operational support across diverse business functions. I am recognised for my personable yet professional approach, with the ability to build strong working relationships and communicate confidently at all levels. I take pride in being dependable, solutions-focused, and using my initiative to overcome challenges, streamline processes, and drive continuous improvement within learning operations. Through my experience coordinating cross-functional training programmes, managing complex schedules, and supporting large-scale initiatives such as training facility transitions, I have developed strong organisational and planning skills aligned with project coordination principles. I am particularly motivated by opportunities to take greater ownership of projects—overseeing delivery from planning through to execution, ensuring timelines, stakeholder engagement, and outcomes are effectively managed. Organised, resourceful, and adaptable, I thrive in fast-paced environments where balancing competing priorities and maintaining a high level of accuracy is essential.
Overview
25
25
years of professional experience
Work history
Learning and Talent Administrator
Northern Rail
2024.08 - 2026.05
- A proactive and highly organised Learning & Talent Administrator, playing a key role within the Learning & Talent function. Partners effectively with stakeholders across the organisation to ensure the seamless planning, coordination, and delivery of learning initiatives that support operational excellence, workforce capability, and regulatory compliance.
- Key Responsibilities
- Coordinate cross-functional training programmes, ensuring efficient delivery, strong governance, and accurate record management.
- Provide high-level operational support to Training Teams, managing schedules, resource allocation, and stakeholder engagement to optimise learning delivery.
- Maintain and analyse training data, certifications, and performance metrics, ensuring regulatory compliance and providing insights to support workforce planning.
- Lead end-to-end logistics for academy relocations and training facility transitions, ensuring continuity of service with minimal disruption to operations.
- Drive continuous improvement initiatives across local training systems, standardising administrative processes and implementing enhanced reporting tools to improve accuracy, visibility, and efficiency.
- Build strong working relationships with internal teams and external partners to ensure effective communication and alignment of learning activities.
- Ensure all learning records and documentation are compliant with organisational policies and audit requirements and ensuring accurate data reporting on our Learning Management System.
Administration Support Officer
Millbridge, A SHARE Primary Academy
2015.11 - 2024.07
- A highly organised and customer-focused Administration Support Assistant with experience delivering a professional reception and administrative service within a busy school environment. Trusted to provide confidential, high-level support to senior leadership, including the Headteacher and Executive Headteacher. Demonstrates excellent interpersonal, communication, and organisational skills, with a strong commitment to efficiency, accuracy, and safeguarding standards.
- Key Responsibilities
- Act as the first point of contact for visitors, staff, and parents, providing a professional, friendly, and welcoming reception service.
- Manage all incoming communications, including telephone calls, emails, and post, ensuring timely and appropriate responses.
- Provide confidential administrative support to the Headteacher and Executive Headteacher, including diary management, correspondence, and meeting coordination.
- Maintain accurate and up-to-date records and databases in accordance with school policies and data protection regulations.
- Coordinate and support school events, meetings, and training sessions, ensuring effective planning, communication, and logistics.
- Assist with pupil admissions processes, attendance monitoring, and safeguarding documentation.
- Liaise effectively with internal teams and external agencies to support the smooth running of school operations.
- Prepare reports, letters, and documentation with a high degree of accuracy and attention to detail.
- Uphold strict confidentiality and demonstrate professionalism in all aspects of the role.
HR Administrator
PPG Architectural Coatings Ltd
2014.01 - 2015.11
- A detail-oriented HR Administrator with experience delivering comprehensive administrative support to HR Managers and Strategic Business Units (SBUs). Skilled in managing core HR processes, maintaining data accuracy, and supporting efficient HR operations. Demonstrates strong organisational skills, attention to detail, and a commitment to confidentiality and compliance.
- Key Responsibilities
- Administer end-to-end HR processes, including onboarding, employee lifecycle changes, and offboarding activities, ensuring accuracy and compliance with internal procedures.
- Maintain and update employee records within the Oracle HR system, ensuring data integrity and supporting reliable reporting.
- Prepare and submit monthly payroll worksheets in line with established deadlines and payroll requirements.
- Produce weekly, monthly, and annual HR reports to support HR teams and SBUs in workforce planning and decision-making.
- Manage attendance tracking systems, ensuring data is accurately recorded, verified, and reported.
- Support the maintenance of the UK electronic filing system, ensuring compliance with the Data Protection Act and robust record management practices.
- Ensure all HR documentation is up to date and aligned with current policies, procedures, and organisational changes.
- Assist with ad hoc projects and initiatives as required by senior UK HR leadership.
Hotel Administrator & Christmas Co-Ordinator
Great Victoria Hotel
2013.04 - 2013.12
- Payroll & Finance
- Identify staff movements and update Cool Blue system accordingly.
- Process staff enrolments.
- Manage daily banking tasks.
- Receive and allocate cheques and BACs receipts to appropriate ledgers.
- Manage hotel petty cash and departmental floats.
- Administration
- Administer and take minutes for Head of Department meetings.
- Maintain accurate records and ensure timely communication across departments.
- Marketing & Events
- Liaise with marketing and printing companies.
- Handle enquiries related to Christmas events.
- Chase leads and follow up to meet event-related targets.
Temporary International Administrator
Chamber International
2013.04 - 2013.05
- Delivered high-quality administrative support to the International team, ensuring smooth day-to-day operations
- Managed document filing, scanning, and printing to maintain accurate and organised records
- Supported efficient workflow processes through timely completion of ad hoc administrative tasks
- Contributed to overall team productivity by handling a variety of administrative duties as required
HR Administrator
Robert McBrides Ltd
2007.12 - 2013.03
- Ability to manage end-to-end employee lifecycle processes, including onboarding, leaver administration, and compliance with employment legislation (e.g. Asylum and Immigration Act)
- Skilled in using SAP to manage payroll, absence tracking, and contract changes
- Adept at producing accurate and insightful management information for key stakeholders
- Recognised for leading recruitment initiatives and delivering engaging induction programmes
- Proactive in driving employee engagement through recognition and reward events
- Trusted point of contact for HR-related queries, providing timely and effective support
- Strong collaborator with a history of supporting HR teams in delivering successful events, meetings, and charity initiatives
Documentation & Course Administrator
Chamber International
2004.05 - 2007.09
- Coordinated and processed export documentation in line with international requirements
- Provided high-quality administrative support for international training courses, briefings, meetings, and missions
- Created promotional materials to support training and engagement activities
- Managed bookings for trainers, venues, and course logistics to ensure smooth delivery
- Arranged travel and accommodation for trainers and participants
- Liaised with external suppliers and partner organisations to coordinate services
- Processed payments and maintained accurate financial records
- Prepared and organised materials for training sessions and events
Sales & Accounts Administrator & Receptionist
Knightsbridge Furniture Plc
2001.11 - 2004.02
- Provided comprehensive administrative support to the Purchase Ledger and Sales departments
- Assisted with financial and sales-related processes to support overall business operations
- Maintained accurate records and documentation across departments
- Supported cross-functional collaboration to ensure efficient workflow and communication
- Delivered reception cover when required, handling front-of-house duties and enquiries professionally
Education
GCSEs - Maths
Buttershaw High School
BradfordGCSEs - English Literature/Language
Buttershaw High School
BradfordGCSEs - Food Technology
Buttershaw High School
BradfordGCSEs - Drama
Buttershaw High School
BradfordGCSEs - D
Buttershaw High School
BradfordGCSEs - Science
Buttershaw High School
BradfordSkills
Qualifications/Certifications
- IOSH Managing Safely Certificate
- Fire Precautions Manager Certificate
- First Aid At Work Certificate
- Level 1 Deaf and Deafblind Awareness
- Level 1 Communication Tactics with Deaf and Deafblind People
- Diabetes Awareness Certificate
- Prevent Duty in Schools (20-21) Certificate
- 12 Top Tips to Supporting Mental Wellbeing through Nature Certificate
- Social Media and Business Certificate
- Level 3 Admin, PA and Secretarial Diploma Certificate
- Microsoft Publisher Fundamentals Certificate
- Microsoft Excel 2007 Intermediate Certificate
Skills
- Discretion and confidentiality
- Virtual communication
- Strategic decision-making
- Maintaining office records
- Reporting and documentation
- Project coordination
Timeline
Learning and Talent Administrator
Northern Rail
2024.08 - 2026.05
Administration Support Officer
Millbridge, A SHARE Primary Academy
2015.11 - 2024.07
HR Administrator
PPG Architectural Coatings Ltd
2014.01 - 2015.11
Hotel Administrator & Christmas Co-Ordinator
Great Victoria Hotel
2013.04 - 2013.12
Temporary International Administrator
Chamber International
2013.04 - 2013.05
HR Administrator
Robert McBrides Ltd
2007.12 - 2013.03
Documentation & Course Administrator
Chamber International
2004.05 - 2007.09
Sales & Accounts Administrator & Receptionist
Knightsbridge Furniture Plc
2001.11 - 2004.02
GCSEs - Maths
Buttershaw High School
GCSEs - English Literature/Language
Buttershaw High School
GCSEs - Food Technology
Buttershaw High School
GCSEs - Drama
Buttershaw High School
GCSEs - D
Buttershaw High School
GCSEs - Science
Buttershaw High School