Sarah Sutton
Bridgend,Vale of Glamorgan
Summary
Commercial Manager with record of success in enabling strong revenue growth through end-to-end sales management. Focused on continuous improvement using market knowledge, competitor research, innovation and team motivation. Always looking for opportunities to bring in and retain customers.
Overview
20
20
years of professional experience
Work History
Commercial manager
Simply Lunch
Croydon
02.2022 - Current
- Managed multiple partner relationships and internal projects simultaneously in fast-paced work environment.
- Monitored documentation and implementation of key contract applications and working capital processes.
- Negotiated contracts, securing optimum conditions for business expansion.
- Monitored plans to meet deadlines, budget and quality standards.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Conducted periodic performance reviews for direct reports.
- Grew annual revenue by 10% with targeted sales and marketing strategy.
National Account Manager
Adelie Foods
Midlands
03.2016 - 03.2020
- Exceeded revenue and margin targets by 10% across the education sector
- Grew the NUS national account from £2.1m to £4.7 by winning national account to service all NUS coffee shops
- Managing the existing client portfolio through regular communication and personal interaction to maintain portfolio levels
- Developed portfolio by targeting high margin customers
- Targeted new business and delivered £1.5m across all targeted channels
- Advise clients about new products and services to facilitate and drive sales revenue
- Working collaboratively with key decision makers to facilitate the tender process at a national level
- Relationship manager for key accounts across the country
- Logistical coordination for key accounts to ensure orders processed and delivered against our service level agreements
- Working closely with other account managers across the UK to ensure consistency across Adelie foods.
Sales Advisor
Autonet Insurance Group
Stoke-on-Trent
03.2014 - 03.2016
- Handling inbound phone calls to provide vehicle insurance to prospective clients
- Cross selling additional products to achieve sales goals regularly exceeding KPI's
- Conducting proactive consultative needs analysis for new and existing customers in order to retain their custom
- Developing tailored product solutions to meet the needs of each client
- Achieving sales standards set for department by effectively communicating marketing campaigns and promotions to customers
- Providing quality customer service ensuring all legal obligations were met
- Complex issue resolution management.
Education
Level 4 Managing Food Safety in Catering -
Nottingham University
GNVQ Advanced Hospitality & Catering Management - undefined
Coleg Menai, Bangor
GCSE's - undefined
Ysgol Syr Hugh Owen, Caernarfon
Skills
- Highly analytical and detail orientated
- People management
- Full UK driving license
- Excellent knowledge of Microsoft suite
- Superb communication skills with all levels of experience
- First-Class negotiation abilities
- Excellent Planning/management/organization skills
- Business planning
- Stakeholder liaison
- Strategic thinking
- Bid writing
- Contract negotiating
- Sales goal attainment
Custom
Available on request
Timeline
Commercial manager
Simply Lunch
02.2022 - Current
National Account Manager
Adelie Foods
03.2016 - 03.2020
Sales Advisor
Autonet Insurance Group
03.2014 - 03.2016
Level 4 Managing Food Safety in Catering -
Nottingham University
GNVQ Advanced Hospitality & Catering Management - undefined
Coleg Menai, Bangor
GCSE's - undefined
Ysgol Syr Hugh Owen, Caernarfon
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