SARAH SAIDOVA
Reading
Summary
Driven professional with a proven track record of exceeding targets and maintaining high standards in customer service. Expertise in team management and motivation, leading large teams to maximize sales while ensuring exceptional service delivery. Strong problem-solving skills and ability to work independently or collaboratively to meet deadlines. Eager to leverage creativity and existing skills in a new role to deliver immediate value.
Overview
8
8
years of professional experience
Work history
Sales Manager
River Island
The Oracle, Reading
2016.01 - 2022.01
- Responsible for three departments within a store with a turnover of 2.5M and a team of 25
- Conducted detailed market analysis to identify new opportunities.
- Responsible for 3 separate departments: Women's wear, Men's wear and Kids wear
- Carried out investigations and disciplinary actions
- KPI's and Analysing sales figures
- Holding Visits with company buyers and merchandisers
- Holding Recruitments (individual & groups)
- Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
- Prepared technical reports to communicate complex information effectively.
- Cooperated well under pressure situations, ensuring uninterrupted workflows.
Sales Assistant
River Island
Oxford Street, London
2015.01 - 2016.01
- Achieving daily targets
- Working behind cash desk
- Worked during busy periods (boxing day sale)
- Worked in the Men's wear department
- Assisted customers with product selection for optimal satisfaction.
Sales Assistant
Bon Marche
Harrow
2014.01 - 2015.01
- Visual merchandising
- Assisting and approaching customers about offers and membership cards
- Helping out in fitting rooms
Education
Level 3 Fashion & Clothing Diploma - MMM
Fashion Retail Academy
GCSE -
Crest Girls’ Academy
Skills
- Resilience and adaptability
- Time optimisation
- Endurance under pressure
- Proactive attitude
- Communication skills
- Leadership
Timeline
Sales Manager
River Island
2016.01 - 2022.01
Sales Assistant
River Island
2015.01 - 2016.01
Sales Assistant
Bon Marche
2014.01 - 2015.01
Level 3 Fashion & Clothing Diploma - MMM
Fashion Retail Academy
GCSE -
Crest Girls’ Academy