Sarah Roskell
Carnforth,Lancashire
Summary
Compassionate Nursery Practitioner with keen ability to engage and nurture young children, leveraging strong communication skills and creative problem-solving capabilities. Demonstrates proficiency in fostering positive and safe learning environment alongside effective teamwork and adaptability. Committed to contributing to children's foundational growth and development, ensuring supportive and stimulating atmosphere.
Experienced Bar Manager with knack for creating welcoming atmospheres and boosting customer satisfaction. Spearheaded successful initiatives to increase sales and streamline operations, fostering cohesive team environment. Known for turning customer feedback into actionable improvements, ensuring top-notch service and repeat business.
Compassionate Children's Advocate skilled in supporting and empowering children through crisis intervention and advocacy. Excelled in creating safe environments and building trust with children, leading to improved emotional well-being and resilience.
Overview
24
24
years of professional experience
Work History
Nursery Practitioner
Crag Bank Under 5s
Carnforth, Lancashire
06.2022 - Current
- Maintained clean, safe play environments, disinfecting toys and surfaces regularly.
- Developed trusting relationships with children, parents and staff.
- Encouraged physical fitness and wellbeing through outdoor activities.
- Handled nappy changes and baby feeding while keeping detailed log sheets.
- Boosted literacy and numeracy attainment using innovative games and exercises.
- Created stimulating learning environments to motivate educational engagement and development.
- Designed educational activities for young children in line with Early Years Foundation Stage (EYFS) curriculum.
- Attended regular training opportunities to expand professional knowledge and further career progression.
- Oversaw key group of children and kept detailed progress observations.
- Planned creative activities to motivate and inspire children.
- Promoted emotional and social development of children, encouraging learning through play and sensory activities.
- Submitted written reports to parents detailing progress and development of children.
- Supervised and supported children during meal times with strict attention to detail to mitigate risks.
Bar Manager
Carnforth Cricket Club
Carnforth, Lancashire
01.2022 - Current
- Planned staffing levels based on evolving service demands.
- Organise special events and functions and regularly provide the cricket teas.
- Executed prompt, precise drinks service at high-capacity events, minimising customer waiting times.
- Complete line cleaning and cellar management.
- Guaranteed proper cash management, sales measurement and cash-up processes for operational standards.
- Reviewed procedures and policies, identifying areas for improvement.
- Monitored bar expenses and operations to minimise costs.
- Offered discounts and promotions to encourage purchases.
- Prepared rotas to achieve stable staff coverage .
- Reconciled cash and credit card transactions to maintain accurate records.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Built on loyal customer base by creating welcoming environment with top quality service.
- Ensured compliance with local licensing laws for smooth operation of the bar.
Children's Advocate
Grahams Consultants
Countrywide
03.2017 - Current
- Utilised knowledge to assist in problems as required, helping children and parents understand their position through clear and digestible communication.
- Referred children or parents to social programmes to help rebuild necessary elements of their lives.
- Provided professional care and support to children in difficult situations.
- Completed Return Home Interviews in line with safeguarding requirements.
- Consulted with multidisciplinary teams of professionals.
Office Administrator
Grahams Consultants
Bare, Lancashire
06.2021 - 08.2022
- Attended meetings as required
- Guided stationery and office supplies purchasing activities to achieve budgetary targets.
- Registered visitors, guests and contractors upon arrival, providing access passes.
- Mentored and trained administrative staff to complete tasks and projects.
- Photocopied and printed presentations and reports for meetings.
- Drafted, printed and compiled important formal documentation, strictly meeting required standards.
- Handled mail and correspondence.
- Completed detailed reports.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Arranged supplies, documents and spaces for meetings.
Toy Library Coordinator
Unique Toyz (Unique Kidz & Co)
Morecambe, Lancashire
03.2021 - 02.2022
- Coordinated age-appropriate activities to enhance learning development.
- Completed robust risk assessments.
- Monitored and maintained an online system.
- Researched, purchased, labelled, uploaded and maintained a varied library of toys and sensory items for young adults with learning disabilities and additional needs.
- Maintained a high standard of cleanliness to keep all toys and sensory items in hygienic condition.
- The role was a 12 month contract funded by BBC Children in Need to benefit the vulnerable during the Covid-19 pandemic, so I was required to complete grant funding report and write ups.
Casual Support Worker
Unique Kidz & Co
Morecambe, Lancashire
07.2019 - 02.2022
- Led group activity programmes to support independence and encourage community inclusion.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Completed robust risk assessments.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Administered medication with rigorous planning and recordkeeping.
Hotel Receptionist
Crooklands Hotel
Crooklands, Cumbria
02.2008 - 03.2010
- Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
- Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
- Collected and processed guest data in line with data protection regulations.
- Handled customer payments and updated reservations with online and paper systems.
- Maintained tidy work area to support cleanliness and quality standards.
- Calculated billings and hotel charges and provided receipts.
- Provided guests with keys and directions to room.
- Scheduled conference rooms for events and seminars.
- Answered and transferred calls to designated recipients.
- Took restaurant bookings and liaised with kitchen.
Cafe Owner
Crumbs Coffee Shop
Carnforth, Lancashire
04.2006 - 06.2008
- Accurately processed customer orders and provided allergy advice and menu recommendations when required.
- Cooked and prepared all meals to a high standard.
- Cultivated welcoming atmosphere by warmly greeting customers and establishing strong rapport.
- Confidently handled payments, keeping cash register in balance during peak times.
- Managed customer seating to make best use of space and optimise guest capacity.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Practiced healthy and safety measures to comply with regulations.
Casual Bar staff
Carnforth Ex-servicemen's Club
Carnforth, Lancashire
05.2001 - 08.2005
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Maintained bar stocks, replenishing daily as necessary.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Refused drinks service to guests without appropriate proof of age.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Cleared counters and disposed of waste and broken glass.
Education
GCSEs - Maths
Carnforth High School
CarnforthGCSEs English Literature -
Carnforth High School
CarnforthGCSEs - English Language
Carnforth High School
CarnforthGCSEs - History
Carnforth High School
CarnforthSkills
- Lesson planning
- Food preparation
- Record maintenance
- Behaviour management
- Special Educational Needs support
- First Aid certification
- Hygiene protocols
- Meal assistance
- Pedagogy
- Health and safety compliance
- Care planning
- Parental involvement strategies
- Child protection and safeguarding
- OFSTED standards
- Patient and caring
Volunteering
I regularly fundraise for various charities, and support local initiatives.
I was a beaver scout leader for two years and gained my 'wood beads' for completing all the necessary training in this area.
I currently teach cricket to young children in an ECB initiative known as 'All Stars'. I also run sessions with the girls team aged 11-18.
I am a level one qualified cricket coach.
I volunteer regularly holding sessions for a charity called Bee Unique. This involves setting up and hosting events such as discos, social gatherings, craft sessions and sensory activities for children and adults with SEND.
I hold events for children in the local area including discos, Easter hunts, Lego sessions and craft sessions.
Gaps in Employment History
Although there appears to be gaps in the employment history, I spent this time working with party plan, such as The Body Shop at Home, and succesfully running an online cakes and party company 'Bagz of Fun'. This all, allowed me to work around my two small children at the time.
I took on a temporary role over Christmas of 2016 as a customer service assistant at Next stores in Lancaster.
I also owned my own dessert van for four years, which entailed good hygiene practices, stock control and customer service. This came to an end due to the Covid-19 pandemic. I have continued to have my kitchen at home inspected by the environmental health team and am currently rated five.
Further Education and CPD
Level 3 award in Paediatric first aid
Level 3 Diploma for the Early Years Workforce
Level 3 Early Years SENDCO
Level 2 Diploma in Care
Level 2 Certificate in Understanding Children and Young People's Mental Health
Early Years Professional Development Programme
Sensory Needs Practitioner Training
Block Therapy Training
Epilepsy Awareness Course
Licensing Law Awareness
Level 2 Food Hygeine
Food Allergy Online Training
Level 1/2 Safeguarding
Sensory Needs PractitionerTraining
Medication Awareness
Timeline
Nursery Practitioner
Crag Bank Under 5s
06.2022 - Current
Bar Manager
Carnforth Cricket Club
01.2022 - Current
Office Administrator
Grahams Consultants
06.2021 - 08.2022
Toy Library Coordinator
Unique Toyz (Unique Kidz & Co)
03.2021 - 02.2022
Casual Support Worker
Unique Kidz & Co
07.2019 - 02.2022
Children's Advocate
Grahams Consultants
03.2017 - Current
Hotel Receptionist
Crooklands Hotel
02.2008 - 03.2010
Cafe Owner
Crumbs Coffee Shop
04.2006 - 06.2008
Casual Bar staff
Carnforth Ex-servicemen's Club
05.2001 - 08.2005
GCSEs - Maths
Carnforth High School
GCSEs English Literature -
Carnforth High School
GCSEs - English Language
Carnforth High School
GCSEs - History
Carnforth High School
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