Sarah Peach
Moggerhanger,Bedfordshire
Summary
Accomplished, ambitious and driven professional with extensive expertise in recruitment strategy development, leadership proficiency, and business development techniques. Demonstrates exceptional communication and assertiveness in managing client relationships and workforce management. Proficient in Microsoft Office Suite, financial budgeting and payroll administration. Adept at contract negotiations and excellent customer service, with a strong focus on decision-making competence and recruitment marketing techniques. Career goal includes leveraging skills to pursue a successful career within the finance industry.
Overview
25
25
years of professional experience
7
7
years of post-secondary education
Work History
Recruitment agency manager
Respond Logistics Ltd
Biggleswade, Central Bedfordshire
06.2006 - Current
- Oversaw annual budgeting process with careful financial planning and forecasting.
- Increased turnover annually, built Company turnover from £600k to £2.3 million.
- Managed daily operations of recruitment agency, ensuring smooth workflow.
- Identified potential clients for business expansion through market research and analysis.
- Reviewed applicant tracking systems regularly, ensuring data accuracy and integrity in recruitment records.
- Improved client satisfaction by prioritising their needs and offering personalised solutions.
- Fostered long-term relationships with clients by providing exceptional customer service.
- Ensured legal compliance in all recruiting procedures, maintaining company reputation.
- Improved quality of candidate profiles by implementing rigorous screening procedures.
- Negotiated contracts with clients and candidates to secure favourable terms.
- Maintained organisational compliance with applicable legislation and regulations.
- Put in place clear controls for financial administration and business management.
Store Manager
Optical Express
St Albans, Hertfordshire
10.2005 - 06.2006
- Oversaw visual merchandising efforts that enhanced overall store appearance.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
- Oversaw business staffing and training, building successful, customer-focused team.
- Handled cash transactions accurately, minimising financial discrepancies at till point.
- Resolved customer complaints effectively, protecting Company image and consumer relationships.
Retail area manager
Sunglass Hut
London, London
03.2000 - 10.2005
- Fostered positive work environments, reduced staff turnover rate significantly.
- Managed Flagship London store as well as surrounding stores and team of 20 plus staff.
- Delivered outstanding customer service by resolving complaints promptly and courteously.
- Collaborated with Store Managers, streamlined inventory management process.
- Ensured consistent delivery of high-quality products to maintain customer satisfaction levels.
- Improved store performance by implementing effective sales strategies.
- Carried out regular audits, ensured strict adherence to health and safety guidelines across all stores.
- Strengthened brand presence through strategic visual merchandising techniques.
- Monitored key performance indicators to drive continuous improvement across all stores.
- Implemented loss prevention strategies, minimised instances of shoplifting and fraud in stores managed.
- Facilitated regular meetings to foster team spirit and communication.
- Developed promotional plans for increased sales during festive periods.
- Employed exceptional visual merchandising skills to create eye-catching, inviting storefronts and interiors.
- Recruited and trained staff members, leading by example to consistently elevate store standards.
- Toured sales floors regularly, assessing and improving daily operations.
- Managed store inventory by directing routine stock control procedures to maximise sales opportunities.
- Conducted staff appraisals and promoted ongoing professional development.
- Responsible for recruiting, hiring and onboarding store staff.
- Analysed sales figures, identifying areas to improve and implementing remedial action.
Education
Diploma of Higher Education - Equine Studies
Oaklands College
St. Albans 09.1997 - 07.1999
GCSEs - Maths, English, Food Tech, Geography, English Literature
Longdean Secondary School
Hemel Hempstead, Hertfordshire 09.1992 - 06.1997
Skills
- Microsoft office suite proficiency
- Leadership proficiency
- Recruitment strategy development
- Financial budgeting
- Decision-Making competence
- Client relationships management
- Payroll administration
- Contract negotiations
- Business development techniques
- Leadership expertise
- Client Relationship Management
- Business development
- Workforce management
- Assertiveness
- Exceptional communication
- Financial management
Affiliations
- Passionate about fitness and strength training
- Horse Riding
- Dog walking
References
References available upon request.
Timeline
Recruitment agency manager
Respond Logistics Ltd
06.2006 - Current
Store Manager
Optical Express
10.2005 - 06.2006
Retail area manager
Sunglass Hut
03.2000 - 10.2005
Diploma of Higher Education - Equine Studies
Oaklands College
09.1997 - 07.1999
GCSEs - Maths, English, Food Tech, Geography, English Literature
Longdean Secondary School
09.1992 - 06.1997
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