Sarah Paton
Grangemouth
Summary
Dedicated professional with a strong foundation in quality management systems and regulatory standards. Proficient in Microsoft Office, with a proven ability to identify and resolve issues efficiently. Experienced in customer service, mentoring, and training, with a focus on compliance monitoring and workload prioritisation. Hold an internal audit certificate, HACCP level 3, and IOSH managing safely certification, while actively working towards the NEBOSH national general certificate. Committed to enhancing operational excellence through effective problem-solving and strategic planning.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Quality Assurance analyst
Cargill
05.2024 - 11.2024
- Carry out in house testing on feed following testing schedule
- Send samples for external testing and interpret results from these tests
- Conduct swabbing around site to ensure adherence to food safety regulations
- Carry out and improve both structure and reporting of regular hygiene audits
- Create purchase orders and good receipt analysis and goods when received using SAP
- Gather data on customer complaints and internal deviations trending this data to highlight main areas of concern
- Championed best practices within the organisation, promoting a culture of continuous improvement.
- Collaborated effectively with other departments, creating a harmonious work environment.
Facilities coordinator
Gregory distribution
09.2023 - 05.2024
- Liaison with warehouse managers/ supervisors to arrange for agency staff cover, even at short notice
- Conduct inductions for agency workers, primary contact for agencies
- Conduct monthly audits to BRC standard
- Help with admin duties including adjusting pick notes, ensuring spreadsheets are up to date among other duties
- Work with site management to arrange for repairs/ maintenance of site
- Primary contact for pest contractors ensuring all documentation, schedules and review meetings are carried out on time
- Provide holiday cover for health and safety/ supervisors to ensure site compliance for weekly and monthly tasks
- Assist new members of staff/ promoted staff understand company policies and procedures
Quality systems auditor- Scotland
Gregory distribution
06.2023 - 09.2023
- Manage own schedule including arranging flights/ hotels when working away from home
- Work alone with very limited supervision even during early stages of training
- Assist all Scottish sites to close off any non-conformances raised at both internal and external audits
- Hold regular meetings with relevant site management to follow up on non-conformances
- Conduct monthly audits for sites, ensuring internal audit schedule is adhered to
- Prepare sites for external BRC and ISO accreditation audits
- Build positive relationship with site management
- Visit sites when required maintaining flexible work schedule to allow this, including attending unannounced audits
- Write audit reports for internal audits to BRC and ISO standards
- Implement group forms/ procedures for new site, writing site security risk assessment, HACCP and TACCP
- Understand group policies/ procedures, maintaining knowledge of most recent versions
- Listen to concerns and questions of site management, reporting to quality team (based in England)
Lab technician
Biomar
09.2021 - 10.2022
- Carry out day to day quality control testing of finished feed and raw materials
- Work in a small team, arranging tasks for each member ensuring all essential tasks are covered each day
- Provide training to junior staff members, improving overall team performance.
- Update training records for junior members of staff
- Regularly report to Quality manager on the progression of junior staff
- Report results to colleagues including senior management in an easy to read format
- Liaison with other departments to ensure product meets standards and deadline required by customer
- Take active part in monthly health and safety committee meetings
- Perform troubleshooting on malfunctioning equipment, reducing downtime.
- Manage inventory of lab supplies to prevent shortages.
- Arrange regular servicing for lab equipment working with external service engineers, broadening my knowledge and understanding
Bus Driver
First Bus
01.2019 - 09.2021
- Drive safely within legal limits, keeping to the timetable and servicing the correct bus stops
- Manage my own float ensuring the correct amount of cash is deposited at end of each shift
- Knowledge of timetables and relevant stops for each route
- Basic understanding of how to identify and solve common minor faults with bus
- Follow company policies and procedures in regards to passenger safety, confrontation, and minors
- Work independently and use discretion to determine if passengers are fit to travel
- Conduct regular vehicle inspections, reporting mechanical issues to ensure immediate repair.
- Intervened in passenger incidents and unruly behaviour, maintaining order during trips.
- Advise passengers on most cost-effective fares and services.
- Collect cash fares and completed daily paperwork accurately.
- Achieve high levels of customer satisfaction, offering special assistance to elderly and disabled passengers.
- Interact with customers pleasantly and professionally, delivering first-class care and service.
Education
SCQF level 9 - Statistical techniques
University of Stirling
Stirling 08.2017 - 05.2018
Certificate of Higher Education - Applied biological science
Forth Valley College
08.2016 - 05.2018
Higher - English
Grangemouth High School
08.2015 - 05.2016
Higher - Human Biology
Grangemouth High School
08.2015 - 05.2016
Higher - Chemistry
Grangemouth High School
08.2015 - 05.2016
National 5 - Maths
Grangemouth High School
08.2014 - 06.2015
National 5 - Physics
Grangemouth High School
08.2014 - 06.2015
Skills
- Proficient in Microsoft Office
- Customer Service
- Mentoring and training
- Ability to identify and resolve issues
- Ability to prioritise workload
- Knowledge in quality management systems
- Understanding regulatory standards
- Compliance monitoring
- Internal audit certificate
- HACCP level 3
- IOSH managing safely
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Accomplishments
While working with Gregory distribution all 4 sites in Scotland achieved BRC AA accreditation in both announced and unannounced audits.
Timeline
Quality Assurance analyst
Cargill
05.2024 - 11.2024
Facilities coordinator
Gregory distribution
09.2023 - 05.2024
Quality systems auditor- Scotland
Gregory distribution
06.2023 - 09.2023
Lab technician
Biomar
09.2021 - 10.2022
Bus Driver
First Bus
01.2019 - 09.2021
SCQF level 9 - Statistical techniques
University of Stirling
08.2017 - 05.2018
Certificate of Higher Education - Applied biological science
Forth Valley College
08.2016 - 05.2018
Higher - English
Grangemouth High School
08.2015 - 05.2016
Higher - Human Biology
Grangemouth High School
08.2015 - 05.2016
Higher - Chemistry
Grangemouth High School
08.2015 - 05.2016
National 5 - Maths
Grangemouth High School
08.2014 - 06.2015
National 5 - Physics
Grangemouth High School
08.2014 - 06.2015
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