Sarah O'Neill
Lisbon, Portugal
Summary
Energetic Partnerships & Account Manager with a proven track record of building long-term relationships and driving impactful collaborations with high-profile clients, including Wimbledon, US Open, PGA, Amazon, and Ralph Lauren. Skilled in managing key accounts, leading teams, and delivering results through strong communication, organisation, and problem-solving. Known for securing mutually beneficial partnerships and applying analytical insights to exceed client expectations.
Overview
4
4
years of professional experience
Work History
Partnerships Manager
The Gang
Lisbon, Portugal
09.2024 - Current
- Identified and negotiated new partnership opportunities.
- Developed strategic partnership plans for business growth.
- Managed the end-to-end partnership relationship, from onboarding to performance tracking, ensuring alignment with strategic objectives.
- Collaborating with internal teams to tailor offerings and services for partners, driving value and ensuring successful outcomes.
Client Director
The Gang
Lisbon, Portugal
02.2023 - 09.2024
- Built long-term client partnerships with clients, resulting in an expansion of service offerings.
- Acted as the primary point of contact for 5-6 accounts, ensuring the delivery of exceptional results and consistently exceeding client expectations.
- Identified new opportunities, resolved issues, and aligned deliverables with client goals.
- Provided feedback on creative and operational outputs, ensuring alignment with client standards, while coordinating resource allocation across teams.
Business Development
Unbabel
Lisbon
11.2022 - 02.2023
- Creating new revenue streams by cultivating successful partnerships
- Working with C-level executives on European enterprise and mid-market accounts
- Collaborated with marketing teams to align campaigns and activity with business development goals.
Client & Service Manager
PMVT
Dublin
09.2020 - 09.2022
- End to end management of project 57 NCR
- This included managing 20 clients at a time, and overseeing the uptake and development of 5 employees
- Liaised and collaborated with PMVT headquarters and external services
- Managing crisis and conflicts, carrying out therapeutic interventions
Education
B.S.S - Social Work
Trinity College Dublin
Bsc. - Social Science
University College Dublin
Skills
- Relationship Building
- Client Acquisition
- Upselling
- Proactive Leadership
- Critical Thinking & Problem Solving
- Time and Task Management
Known For
- Lifting myself and others with a special focus on team well-being
- Dinner Party Host
- Beginner Ceramist
Timeline
Partnerships Manager
The Gang
09.2024 - Current
Client Director
The Gang
02.2023 - 09.2024
Business Development
Unbabel
11.2022 - 02.2023
Client & Service Manager
PMVT
09.2020 - 09.2022
B.S.S - Social Work
Trinity College Dublin
Bsc. - Social Science
University College Dublin
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