Sarah Nutting
Faringdon , Vale Of White Horse,England
Summary
Experienced Legal Case Administrator with focus on enhancing case management processes and ensuring compliance. Skilled in streamlining workflows, leading to faster case resolutions and improved client satisfaction. Known for strong organisational skills and ability to handle high-pressure environments.
I offer a strong foundation in administrative tasks and have good organisational skills. Knowledgeable about legal terminology and processes, with experience in managing case documentation and client/claimant communications. Excellent attention to detail.
I bring a wealth of experience in caring, mental health and benefit related areas all committed to advocacy, communication and providing tailored support to those less able to speak up for themselves.
Overview
41
41
years of professional experience
Work history
Legal Case Manager
DWP
Based at Reading JCP , National team- currently fully remote
06.2022 - Current
- Receiving and taking forward claims and pre action correspondence against DWP relating to operational delivery.
- Pre Action Protocol (PAP)correspondence, MP correspondence, and sealed court claims including Judicial reviews.
- Collecting claim information from operational and policy stakeholders concerning issues and complaints across entire DWP benefit lines and pensions.
- Using information to draft PAP responses, identify issues and solve problems within deadlines.
- Prepare instructions to Government Legal Department to prepare legal responses to claims.
- Communications with full range of claimants, lawyers and welfare rights advisors and claimants in respect of claims.
- Maintaining records, administration and records for management information purposes.
Work coach
DWP
Carmarthen, Carmarthenshire
09.2016 - 06.2022
- Working in context of Government objectives in benefit delivery.
- Delivering roll out of Universal Credit throughout benefit system.
- Responsible for achieving Job Centre accreditation to Investors in Carers project improving carer awareness, resources and support.
- Supporting job seekers and benefit claimants and addressing barriers to success.
Advisor CAB
Volunteer
Haverfordwest, , Pembrokeshire
09.2015 - 09.2016
- Completed CAB volunteer training.
- As a volunteer, I provided regular sessions to those requiring help and support.
Independent Hospital Manager
Howell Dda health board
Haverfordwest, Pembrokeshire
05.2010 - 03.2015
- Ad hoc position attending and chairing Mental Health Reviews for patients under S 3 of MHA 1983.
Foster carer
TLC
Haverfordwest, Pembrokeshire
05.2003 - 03.2012
- Providing long and short term and respite placements for children with disabilities.
Independent Panel member
Pembrokeshire County Council Foster Care Panel
Pembroke, Pembrokeshire
05.2003 - 05.2010
- Attending and contributing to Panel responsible for approving Foster carers in Pembrokeshire.
Solicitor
Various legal firms.
Portsmouth and Haverfordwest
09.1984 - 09.2003
- Post qualification litigation solicitor. Member of Duty Solicitor panel Portsmouth. Full range of all litigation related services.
Education
DWP Professional Qualification
Common Professional Exam - Law
Guildford College of Law
Guildford, Surrey1984
LLB(hons) - Law
Southampton University
Southampton, Hants1983
A-Levels - English , History , French
Holt school,
Wokingham1981
Skills
- Familiar with a range of legal processes
- Highly skilled in drafting all types of complaint and response correspondence
- Excellent interpersonal and communication skills
- Legal qualification and experience
- Wide Benefits knowledge
- Knowledge and direct experience of Mental Health, Looked After Children, Carers, Disability and Discrimination
- Extensive experience in advice and support settings
Languages
French
Beginner
A1
Timeline
Legal Case Manager
DWP
06.2022 - Current
Work coach
DWP
09.2016 - 06.2022
Advisor CAB
Volunteer
09.2015 - 09.2016
Independent Hospital Manager
Howell Dda health board
05.2010 - 03.2015
Foster carer
TLC
05.2003 - 03.2012
Independent Panel member
Pembrokeshire County Council Foster Care Panel
05.2003 - 05.2010
Solicitor
Various legal firms.
09.1984 - 09.2003
DWP Professional Qualification
Common Professional Exam - Law
Guildford College of Law
LLB(hons) - Law
Southampton University
A-Levels - English , History , French
Holt school,