Sarah Neziraj
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information.
Overview
2
2
years of professional experience
Work history
Sales Assistant
The Entertainer
02.2025 - 02.2025
- Demonstrated and promoted products to customers in-store.
- Supported the shop floor with restocking, pricing, and tidying.
- Provided friendly and informed service, including online order support.
- Built confidence in engaging with customers from a wide range of backgrounds.
Library Assistant
Heron Hall Academy
09.2023 - 04.2024
- Checked in/out books and maintained accurate library usage logs.
- Assisted students with selecting and locating resources.
- Organised shelves and managed the condition and placement of materials.
- Helped maintain a quiet, productive environment, ensuring smooth day-to-day running.
Assistant Manager / Supervisor (work experience)
Caves Campelo
03.2024 - 04.2024
- Company Overview: (Portugal)
- Greeted and supported clients with varying English proficiency.
- Demonstrated products and gathered documentation for logistics.
- Organised stock and supported the team in managing client expectations.
- (Portugal)
Manager Assistant (work experience)
Stan Kelly and Co
03.2024 - 03.2024
- Assisted in cash flow, payroll, and bookkeeping tasks.
- Answered customer calls, resolving queries with professionalism.
- Provided administrative support and worked directly with management.
Volunteering Desk Helper
Heron Hall Academy
09.2022 - 04.2023
- Supported school staff during parent evenings.
- Delivered school tours and confidently spoke to parents from various cultural and language backgrounds.
- Helped bridge communication gaps, offering a welcoming and supportive presence.
- Promoted a positive image of the school and encouraged engagement.
Education
Level 3 BTEC Business National Diploma -
Haringey Sixth Form College
09/2024 -
Level 2 BTEC Business - Distinction
Haringey Sixth Form College
09/2023 - 08/2024
GCSE - passed including English
Heron Hall Academy
09/2020 - 08/2023
Skills
- Customer Service
- Communication
- Retail Operations
- Product Presentation
- Teamwork
- Independent Working
- Sales Support
- Stock Control
- Time Management
- Organisation
- Adaptability
- Problem Solving
- Confident Speaking
- Diverse Audiences
Languages
English
Native
Albanian
Native
Reference's
Available upon request.
Timeline
Sales Assistant
The Entertainer
02.2025 - 02.2025
Assistant Manager / Supervisor (work experience)
Caves Campelo
03.2024 - 04.2024
Manager Assistant (work experience)
Stan Kelly and Co
03.2024 - 03.2024
Library Assistant
Heron Hall Academy
09.2023 - 04.2024
Volunteering Desk Helper
Heron Hall Academy
09.2022 - 04.2023
Level 3 BTEC Business National Diploma -
Haringey Sixth Form College
09/2024 -
Level 2 BTEC Business - Distinction
Haringey Sixth Form College
09/2023 - 08/2024
GCSE - passed including English
Heron Hall Academy
09/2020 - 08/2023
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