Sarah Murphy
Stroud,Gloucestershire
Summary
Detail-oriented professional with exceptional expertise in Microsoft Office applications, including Word, Excel, and Outlook. Demonstrates excellent customer service skills, time management, and the ability to prioritise tasks effectively under pressure to meet deadlines. Skilled in data collection and analysis, report writing, and client base development, with a strong focus on integrity and ethics. Adept at contract negotiation and maintaining clear communication via email and telephone. Committed to delivering high-quality results with excellent attention to detail while fostering efficiency in all tasks undertaken.
Driven professional with strategic leadership and organisational management skills, complemented by strong communication and problem-solving abilities. Demonstrates proficiency in team collaboration and project execution. Poised to deliver impactful results and drive success in a Trainee/Graduate Building Surveying Role role. Eagre to undertake and commit to the APC pathway to achieve Chartered Status.
Overview
26
26
years of professional experience
8
8
years of post-secondary education
Work history
DIRECTOR
SEMDAR SERVICES LIMITED
Stroud, Gloucestershire
2025.01 - Current
- Manage negotiations with clients to secure profitable contracts.
- Led negotiations with vendors and suppliers, securing favourable terms.
- Build key stakeholder relationships to facilitate business growth.
- Direct team to deliver high-quality customer service.
- Champion customer-centric approach, enhancing overall service delivery and satisfaction.
- Oversee daily office operations to align with organisational objectives.
- Coordinate tendering, project planning, and multi-site scheduling to ensure accurate project scoping.
- Manage quality control, health and safety compliance, and invoicing administration to support operational integrity.
- Enforce compliance measures for adherence to industry standards.
BUILDING SURVEYING GRADUATE
UCEM
Remote
2019.10 - 2023.07
- Gained in-depth knowledge of core building surveying competencies, enhancing skills in Planning and Conservation, Planned Maintenance schedules, Dilapidations, and sustainability within construction industry.
- Completed a four-year BSc (Hons) degree in Building Surveying.
- Cultivated strong skills in time management, workload planning, and report writing to consistently meet deadlines.
- Executed tasks within tight deadlines, ensuring project timelines were adhered to and outcomes were achieved.
Managing Director
JB Ward & Sons
Stroud, Gloucestershire
2005.01 - 2015.09
- Oversaw daily operations of busy office, coordinating activities among multiple teams and organising staff involved in remedial building works.
- Oversaw financial accounts, managing budgets for materials, wages, and business overheads to ensure fiscal responsibility. and budgeting for materials, wages and business overheads.
- Secured new clients through targeted marketing campaigns.
- Fostered partnerships to expand business opportunities.
- Established performance metrics to enhance team efficiency.
- Streamlined supply chain management, ensuring timely delivery of products.
- Facilitated communication with customers, contractors, and agents through phone, email, and in-person meetings to ensure smooth completion of contracted work and property inspections.
- Managed daily processing of sales paperwork and complex guarantee administration to maintain accurate records. of sales paperwork and complex guarantee administration.
- Supporting staff to help create their own successful and productive team and become effective team leaders.
- Contracted full and part-time staff, utilizing basic interview and assessment skills.
- Compiled detailed reports based on surveyor assessments to provide clear insights. following the surveyor's surveys.
- Developed comprehensive company manuals for onboarding new and temporary employees to standardise procedures. for new and temporary employees, continually.
- Maintained and organised appointment and work diaries to optimise scheduling and time management. appointment and work diaries.
- Utilised current Microsoft software packages daily to support various administrative tasks. current microsoft packages on a daily basis.
Bar Manager
McMullens Brewery
Berkhamstead, Hertfordshire
2000.02 - 2004.02
- Fostered positive relationships with customers enhancing their loyalty towards the establishment.
- Handled customer complaints effectively, ensuring repeat business from satisfied patrons.
- Ensured compliance with local licensing laws for smooth operation of the bar.
- Calculated daily takings, ensuring accurate financial records were kept for auditing purposes.
Education
BSc (Hons) - Building Surveying
University College of Estate Management
Reading 2019.10 - 2023.07
A-Levels - Business Studies, History, English Literature
St John Fisher High
Newcastle-under-Lyme 1993.09 - 1995.07
GCSEs - English Language, English Literature, History, Religious Education, Math, Dual Science, French
St. John Fisher High
Newcastle-under-Lyme 1991.01 - 1993.01
Skills
- Strategic Planning
- Business Development
- Contract negotiation
- Data collection and analysis
- Stakeholder Engagement
- Microsoft Office including Word, Excel and Outlook
- Time management
- Deadline prioritisation
- Time efficiency
- Excellent attention to detail
- Verbal and written communication
- Integrity and ethics
Contact
- STROUD, GL5 4BY
- 07900579577
- Sarahem1976@live.co.uk
Timeline
DIRECTOR
SEMDAR SERVICES LIMITED
2025.01 - Current
BSc (Hons) - Building Surveying
University College of Estate Management
2019.10 - 2023.07
BUILDING SURVEYING GRADUATE
UCEM
2019.10 - 2023.07
Managing Director
JB Ward & Sons
2005.01 - 2015.09
Bar Manager
McMullens Brewery
2000.02 - 2004.02
A-Levels - Business Studies, History, English Literature
St John Fisher High
1993.09 - 1995.07
GCSEs - English Language, English Literature, History, Religious Education, Math, Dual Science, French
St. John Fisher High
1991.01 - 1993.01