Sarah Mullan
Harrogate ,North Yorkshire
Summary
A skilled professional with extensive experience in managing multiple projects and collaborating with both internal and external stakeholders. Demonstrates a strong ability to deliver engaging visitor experiences that drive visitor numbers, encourage secondary spend, and support membership retention. Proficient in budget management and identifying income opportunities, while leading teams of staff and volunteers effectively. Committed to ensuring RHS content is presented in inspiring ways to diverse audiences across various divisions.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work history
Public Programming Manager
RHS Garden Harlow Carr
Harrogate , North Yorkshire
2018.02 - Current
Organised and executed a complete programme of public-facing events and programmes for diverse audiences at the RHS's most Northern garden, attracting over 500,000 visitors last year.
Lead the on-site Public Programming Team, including volunteers whilst also being part of the Duty Management team, leading the site team to deliver an excellent experience to garden visitors
Responsible for forecasting and managing a budget of around £190,000 and generating £90,000 income annually
Manage a range of external collaborators to deliver RHS content in a range of audience-focussed events and programming opportunities
Experienced in managing multiple projects, working with teams on site and at other RHS gardens across the country, maintaining strong working relationships across the RHS
Public Programming Coordinator
RHS Garden Harlow Carr
Harrogate , North Yorkshire
2014.08 - 2018.02
Developed and ran a range of public-facing events alongside the departmental manager as a team of two
Managed on site volunteers, including recruitment and ongoing training
Collaborated and developed relationships with external contributors to deliver RHS messaging to a range of audiences
Education
Bachelor of Arts - Criminology
Lancaster University
Lancaster 2015.09 - 2018.07
Skills
Experienced in managing multiple projects alongside both internal and external stakeholders
Passionate about delivering engaging visitor experiences to drive visitor numbers, encourage secondary spend and support membership retention
Experienced in budget management and driving income opportunities
Collaborate with colleagues across multiple RHS divisions to ensure that RHS content is delivered in inspiring ways to a range of diverse audiences
Competent team leader, with experience managing both staff and volunteers
Affiliations
- I am a key member of the Coppice Valley Primary School PTFA and currently sit as Vice-Chair. I, alongside a small committee, plan and execute events to fundraise for school and provide memorable experiences for the school community
- I am also a keen traveller, having visited 24 countries worldwide. As a mum of an 8 year old son I want him to experience as many countries and cultures as possible
Timeline
Public Programming Manager
RHS Garden Harlow Carr
2018.02 - Current
Bachelor of Arts - Criminology
Lancaster University
2015.09 - 2018.07
Public Programming Coordinator
RHS Garden Harlow Carr
2014.08 - 2018.02