Sarah Mitchell

• Reduced outstanding debts with strict enforcement of payment terms and conditions.
• Coordinated monthly meetings to review progress towards financial goals.
• Implemented automated processes, optimising workflow efficiency.
• Liaised with sales team to resolve customer queries and issues.
• Identified potential risks by meticulously analysing customer credit data.
• Worked closely with finance department to maintain accurate records and reports.
• Developed strategies to improve debt collection rates.
• Facilitated training sessions for staff development and performance improvement.

• Negotiated repayment plans, reducing the number of delinquent accounts.
• Reduced outstanding debts with strict enforcement of payment terms and conditions.
• Streamlined processes, increasing operational efficiency.
• Implemented automated processes, optimising workflow efficiency.
• Chased overdue invoices by liaising directly with clients.
• Worked closely with finance department to maintain accurate records and reports.
• Managed a team of credit controllers for enhanced productivity.
• Advised senior management on credit policy matters and risk management.

• Coordinated monthly meetings to review progress towards financial goals.
• Created an efficient reporting system, improving transparency and accountability in credit control operations.
• Streamlined processes, increasing operational efficiency.
• Collaborated with external agencies for effective debtor management strategies.

• Responsible for Collection of Tuition Fee Income
• Managed team effectively towards achieving set targets, enhanced overall team performance.
• Improved operational efficiency by automating various finance-related tasks wherever possible.
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Following Promotion:

• Managed a small team of staff providing a full administrative support service to the professional and technical disciplines in the Technical Services Department.
• Budget Control Administration duties
• Certification of Orders/Invoices
• Primary point of contact for Customer Care for the Department

• Following Promotion
• Communicated professionally with members of the public, cementing positive relationships.
• Order and Invoice processing
• Administration of Highway Works

• Sort, register and distribute incoming and outgoing post
• Maintain the department filing system
• Main point of contact for members of the public at the Technical Services Reception desk
• Handled correspondence with prompt response times.