- My hobbies are Baking , Camping , Gardening and Jigsaw
Sarah Marsland
Walsall
Summary
Accomplished Store Supervisor at Morrisons Daily with extensive experience in team leadership, employee training, and performance management. Demonstrates exceptional customer service skills and decision-making prowess, effectively managing cash operations and digital order devices. Proven track record in enhancing store performance through strategic task assignment and sales target establishment. Committed to maintaining high standards of health and safety compliance while executing loss prevention strategies to minimise shrinkage. Career goal: to leverage leadership skills in a dynamic retail environment to drive operational excellence and customer satisfaction.
Overview
1
1
Certification
Work History
Store Supervisor
Morrisons Daily
09.2025 - Current
- Functioned as key holder, overseeing store opening and closing procedures, ensuring adherence to security protocols.
- Coached new employees on store policies, customer service excellence, and product knowledge to bolster team efficiency.
- Assisted shop floor staff in unpacking and counting deliveries during quiet periods.
- Managed customer complaints with professionalism, swiftly resolving issues to uphold high levels of customer trust and loyalty.
- Led team of sales assistants, assigning tasks and establishing daily sales targets to enhance store performance.
- Managed cash operations, ensuring accurate reconciliation of tills and timely bank deposits, maintaining precise financial records.
- Acknowledged and celebrated high-performing staff to inspire employees and enhance store revenue.
- Executed loss prevention strategies, minimising shrinkage rates through rigorous monitoring and staff training on security awareness.
- Leveraged outstanding customer service skills to cultivate welcoming atmosphere for visitors.
- Oversaw department for indications of theft and executed corrective measures to avert recurrence.
- Facilitate group leadership while excelling in independent tasks.
- Oversee digital online order devices to guarantee accuracy and efficiency.
- Maintained safe hygiene and food handling standards for full compliance.
Skills
- Team leadership
- Employee training
- Performance management
- Customer service
- Cash management
- Leadership
- Digital order management
- Stock control procedures
- Written and verbal communication
- Cash handling
- Staff supervision
- Quality Control
- Store opening and closing
- Decision-Making prowess
- Health and Safety Compliance
- Key holder coverage
- Product pricing and markdowns
- POS promotion boosting
- Payroll processing
Certification
- Level 2 Food Hygiene.
Interests
Timeline
Store Supervisor
Morrisons Daily
09.2025 - Current