Summary
Overview
Work History
Education
Skills
References
Timeline
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Sarah Magee

Warrenpoint,down

Summary

Dynamic and adaptable professional with a proven ability to learn quickly and communicate effectively. Demonstrates strong organisational skills, efficient problem-solving abilities, and proficiency in multitasking. Excels in team environments, maintaining a positive attitude under pressure while managing time efficiently. Committed to leveraging these skills towards achieving career growth and contributing to organisational success.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Barista/waitress

Churchlane Coffee
Warrenpoint, Newry Mourne and Down
07.2021 - 02.2025
  • Trained new staff members on café operations, fostering teamwork and consistency.
  • Ensured customer satisfaction by providing high-quality coffee and beverages.
  • Collaborated with team members during busy periods improving workflow efficiency.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Upheld excellent relationships with regular clients fostering loyalty and repeat business.
  • Warmly greeted and served customers, promptly processing payments to minimise wait times.
  • Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
  • Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
  • Thoroughly cleaned and maintained coffee machines, reducing faults and issues for smooth, efficient service.
  • ensured accurate accounting of the till at the end of each shift.


Sales Assistant/Keyholder

Petal's Boutique
Warrenpoint
11.2019 - 02.2020
  • Delivering excellent customer service and aiding customers when needed
  • Maintaining a high standard of store presentation and hygiene in accordance with health and safety guidelines
  • Ensuring knowledge of changing store sales and pricing of items is up to date
  • Upholding an approachable and enthusiastic attitude daily whilst assisting customers
  • Dealing with new stock and created attractive product displays to enhance customer experience and boost customer sales
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.

Waitress

The Whistledown Hotel
Warrenpoint
02.2019 - 11.2019
  • Working as a team member to provide high levels of customer service always
  • handling customer complaints professionally and politely
  • Communicating effectively with kitchen staff regarding customer allergies, dietary needs, and other special requests
  • Carrying out closing duties which included restocking items and insuring work spaces are clean and tidy for breakfast service
  • Maintained clean and organised dining area for customer comfort.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Prepared tables for guests and reset tables between customers.

Education

OCN NI Level 2 Certificate - Essential Skills - English

Southern Regional College
01.2018 - 01.2019

High School -

St Mark's High School
01.2013 - 01.2018

OCN NI level 2 - mathematics

southern regional college
newry
/2018 - /2019

Skills

  • Fast learner
  • Great communication skills
  • Efficient problem solving
  • Strong organisational skills
  • Team working skills
  • Great time management
  • Positive attitude under pressure
  • Multitasking proficiency

References

Available on request

Timeline

Barista/waitress

Churchlane Coffee
07.2021 - 02.2025

Sales Assistant/Keyholder

Petal's Boutique
11.2019 - 02.2020

Waitress

The Whistledown Hotel
02.2019 - 11.2019

OCN NI Level 2 Certificate - Essential Skills - English

Southern Regional College
01.2018 - 01.2019

High School -

St Mark's High School
01.2013 - 01.2018

OCN NI level 2 - mathematics

southern regional college
/2018 - /2019

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Sarah Magee