SARAH LOUISE SMITH
Newcastle
Summary
Experienced recruitment professional focused on sourcing top talent across various industries, leveraging strong interpersonal skills and keen understanding of market trends. Skilled in streamlining hiring processes to meet organisational needs and building strong relationships with stakeholders and leveraging innovative recruitment strategies. Committed to delivering high-quality recruitment solutions and enhancing overall team performance.
Overview
23
23
years of professional experience
Work History
BUSINESS MANAGER
HAYS PLC
Newcastle upon Tyne
05.2014 - 03.2025
- Perform end to end recruitment services across multiple industries in Accountancy and Finance.
- Manage multiple vacancies at one time, to ensure deadlines and KPI's are met each month.
- Developing candidate talent pool through creative sourcing techniques, including referral generation, networking, direct/internet sourcing and digital marketing.
- Liaising with internal recruitment teams and Senior/Director level hiring managers throughout hiring process.
- Attending meetings to enhance relationships and maximise business opportunities.
- Continually developing market/industry expertise to maximise business opportunities from existing relationships and secure new business.
- Develop and implement effective business and sales plans to achieve/exceed personal growth targets.
- Acting as account manager for key clients.
- Provide business insights to both internal and external stakeholders.
- Consistently identify and actively pursue business development opportunities, generating leads in other business areas.
- Participate in preparation of tenders, negotiate terms and conditions of contract agreements and deliver sales pitches to clients.
- Support and drive cross-specialism collaboration across different teams/regions.
- Conduct thorough job analysis to understand clients needs and create job advert.
- Sourcing candidates via job boards, social media, professional networks and databases.
- Review CV’s and shortlist candidates.
- Periodic updates during candidate generation and set timelines for both hiring managers and candidates.
- Conduct initial interviews and assessments to evaluate candidates' skills and fit.
- Verify candidates references and conduct background checks.
- Present top candidates to hiring managers and assist in decision-making process.
- Offered guidance around interview preparation to registered candidates, enhancing their chances of success.
- Support onboarding process to ensure smooth transition for candidates and hiring managers and inform when necessary.
- Responsible for training and supporting all new employees.
- System Expert - Responsible for delivering systems training and updates for all new starters and employees.
SUBMISSION MANAGER
SUSTAIN UK LTD
10.2013 - 05.2014
- Dealing with around 60 submissions per day from various contractors.
- Performed quality checks on every document and qualifying benefit for every job pack before submitting to provider for funding, as part of Governments Green Deal Scheme.
ADMINISTRATION OFFICER
G8 ECO SYSTEMS LTD
Wakefield
11.2012 - 10.2013
- Company Overview: Family Business.
- Managed company CRM system for its clients.
- Responsible for managing bookings, dealing with customers and liaising with contractors and assessors, making sure that customer process of assessment to installation was completed within company time frames.
- Responsible for checking Landmark for any qualifying EPC’s on customer properties.
- Dealt with any customer queries and complaints through Green Deal complaints procedure.
- Managed submissions to company provider, by checking all documents were filled in and completed correctly and that relevant benefits qualified for funding.
CREDIT CONTROLLER
THE LEWIS GROUP LTD
Cleckheaton, Kirklees
09.2003 - 11.2012
- Worked across Pre-Legal and Legal departments, managing on average 80 customer accounts per day.
- Responsible for collecting old and new debt for various clients from consumers.
- Working to company targets, personal targets and deadlines.
- Achieving monthly bonuses by reducing aged debt.
- Chasing outstanding balances by inbound and outbound calling, post and emails.
- Arranging settlements based on individual client's terms and polices.
- Conducting customer payment plans and advising and directing customers to debt management companies, depending on each individual case.
- Dealt with post, emails and customer account queries, by liaising with compliance department and directly with client.
- Instructing CCJ’s, Warrants of Execution’s, Attachment of Earnings and Charging Orders.
- Conducted internal audits.
WAITRESS
BAR/RESTURANT
06.2003 - 09.2003
SALES ADMINISTRATOR
PERRYS MOTOR SALES
Huddersfield, Kirklees
08.2002 - 05.2003
- Operating the main switchboard and dealing with customers face to face and over the telephone.
- Processed customer sales packs, making sure paperwork was completed correctly and processed on time.
- Maintaining the dealerships filing system and general clerical duties.
INVOICE MATCHING
JEWSONS
Huddersfield, Kirklees
01.2002 - 02.2002
- Processing high volumes of invoices and matching PO numbers on the system.
DATA ENTRY CLERK
AM RECRUITMENT
01.2002 - 01.2002
- Updating customer details into the in-house computer system.
Education
Internal QMS Auditor Training Course - Audit
SGS ACADEMY
Cleckheaton, Kirklees 09/2013 - 09/2013
NVQ Administration Level 2 -
HUDDERSFIELD TECHNICAL COLLEGE
Huddersfield 09.1999 - 6 2000
7xGCSE grades A-C -
KING JAMES SCHOOL, ALMONDBURY
09.1994 - 6 1999
Skills
- Talent Sourcing and Screening
- Talent Management
- Talent Acquisition Strategies
- Job Posting and Advertisement
- Onboarding and Training
- Interviewing and Assessment
- Client Engagement and Management
- Contract and Salary Negotiation
- Offer Management
- Background and Reference Checks
- Application Tracking Systems and Databases including, CRM, OneTouch, Sales planner, LinkedIn
- Microsoft Office - Word, Excel, PowerPoint
- In-house Training and Development
References
References available upon request.
Timeline
BUSINESS MANAGER
HAYS PLC
05.2014 - 03.2025
SUBMISSION MANAGER
SUSTAIN UK LTD
10.2013 - 05.2014
ADMINISTRATION OFFICER
G8 ECO SYSTEMS LTD
11.2012 - 10.2013
CREDIT CONTROLLER
THE LEWIS GROUP LTD
09.2003 - 11.2012
WAITRESS
BAR/RESTURANT
06.2003 - 09.2003
SALES ADMINISTRATOR
PERRYS MOTOR SALES
08.2002 - 05.2003
INVOICE MATCHING
JEWSONS
01.2002 - 02.2002
DATA ENTRY CLERK
AM RECRUITMENT
01.2002 - 01.2002
NVQ Administration Level 2 -
HUDDERSFIELD TECHNICAL COLLEGE
09.1999 - 6 2000
7xGCSE grades A-C -
KING JAMES SCHOOL, ALMONDBURY
09.1994 - 6 1999
Internal QMS Auditor Training Course - Audit
SGS ACADEMY
09/2013 - 09/2013
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