SARAH KING
Wilmslow,UK
Summary
Experienced Senior Account Manager and Project Manager specialising in Creative and Digital Marketing with a strong background in client relations. Highly organised and capable of managing multiple projects across diverse client portfolios. Adept at cultivating and nurturing client relationships, consistently exceeding expectations. Committed to fostering innovation in creative strategies to drive digital marketing results and business growth.
A strong media communications professional with a high standard of work, qualified with a BA Hons Degree and Diploma in Graphic Design and Art Direction from The Manchester Metropolitan University.
Key Attributes:
- Project Management: Proficient in overseeing the successful execution of various projects. With over 7 years experience in planning, directing and controlling all stages of projects from inception through to monitoring and closing.
- Client Relationship Management: Proven ability to establish and maintain strong client relationships, ensuring their needs are met and surpassed.
- Innovation: Dedicated to seeking new and imaginative approaches to achieve results and foster growth in the creative and digital marketing field.
Overview
13
13
years of professional experience
Work history
Senior Digital & Creative Account Manager
Hello Earth Agency
03.2024 - Current
- Managed up 10 clients across digital marketing and creative retainers and projects.
- Leading all client calls and project coordination.
- Championed process improvements, elevated overall business performance.
- Secured new business through strategic presentations and client meetings.
- Led team of account managers to enhance productivity.
- Coordinated cross-departmental collaboration for project success.
- Collaborated closely with marketing teams to align creative strategy with business objectives.
- Coordinated cross-departmental projects whilst maintaining clear communication channels.
- Prioritised tasks effectively under pressure, meeting strict deadlines without compromising quality.
Senior Digital Account Manager
Seventy7 Group
Manchester
10.2021 - 03.2024
- Overseeing and managing a number of digital marketing accounts ensuring delivery of excellent client service and positive relationships.
- Taking client briefs, briefing internal Seventy7 teams and overseeing work through to completion, ensuring that client requirements including project timelines and budgets are met.
- Managing and maintaining client relationships through regular and effective communication and problem solving. Leading client meetings both remotely and face to face.
- Working with the wider team on new business Pitches for a number of Digital Clients. Creating and coordinating pitch documents, along with working on upsells and cross sells across accounts.
- Working alongside the digital marketing team to plan and coordinate content and digital marketing activity, including PPC, Lead Generation, Paid Social, SEO, Content Marketing.
- Working to agreed KPIs inline with the delivery of the digital strategies.
- Presenting and pitching work and ideas to clients including supporting with new business opportunities and pitches.
- Managing the work and performance of other junior team members.
- Using digital marketing knowledge and skills to guide clients and internal teams in the most appropriate direction.
Digital Account Manager
McCann Manchester
03.2018 - 10.2021
- Digital Account Manager at McCann Manchester - Almost 4 years of
experience managing the digital campaigns for Aldi Ireland. - Project management from brief to final execution.
- Successfully driving traffic and awareness to the Aldi Ireland account
from email marketing and website campaigns to managing substantial targeted digital media schedules. - Proven experience of managing a team - Training and developing junior members in a positive and uplifting manner.
- Built a team of expert digital account executives who deliver effective campaigns with skill and efficiency.
- Highly organised and dedicated with great time management skills and able to deliver work to deadlines - always on time, within budget and on brief.
- Creative background and visual eye - Degree in Graphic Design and Art Direction, with experience and knowledge in aesthetics for advertising. Always working to brand guidelines to deliver accurate and on-brand projects.
- Multi channel experience - Broadcast/Radio - Proven experience in
managing multiple channels.
Founder & Creative
Hobo Gold Fashion & Lifestyle Brand
01.2015 - 02.2018
- Founder & Creative at Hobo Gold Vintage - Fashion and lifestyle brand. Created HG online vintage store and ASOS boutique.
- Sourced high quality original clothing, to fit with the unique HG brand.
- Developed the Hobo Gold branding for the Website and Blog.
- Managing all photoshoots for the website and ASOS store- skills including styling, photography, image editing and E-commerce management.
- Designed website and e-commerce platform layout.
Stylist
All Saints
08.2016 - 02.2018
- Provided an outstanding in-store experience through positive and attentive customer service.
- Learnt outstanding interpersonal and relationship-building skills to maintain customer loyalty and maximise spending.
- Created personal shopping experience for customers, displaying knowledge of products and current trends.
Graphic Designer
Zero-1 Limited
10.2014 - 08.2015
- Created, edited and implemented engaging, innovative designs for internal and external audiences across a range of mediums including web, email and social media.
- Created and maintained templates, style guides and asset libraries, increasing department productivity and efficiency.
- Completed final touches for projects such as images sizes and font selection.
Head of Design
Divine Trash
07.2014 - 08.2015
- Coordinated, created and scheduled content, designs and periodic updates to company website.
- Created, edited and implemented engaging, innovative designs for internal and external audiences across a range of mediums.
- Created and updated trend boards, investigated changing conditions and recommended strategic adoptions to capitalise on projected changes.
- Researched trends and projected changes in the fashion industry in order to capitalise on emerging opportunities.
- Designed new, on-brand visual elements focusing on concept and messaging.
Digital Marketing Assistant
The Fashion Network
04.2014 - 08.2015
- Managed company website with commercial focus, updating online content.
- Monitored website activity, reporting stats and insights to the managing director.
- Created and published strategic articles, blogs and newsletters across diverse platforms.
Intern
Dazed & Confused Magazine
06.2012 - 09.2012
- Sorted and organised files, spreadsheets and reports.
- Answered incoming telephone calls, took down messages and provided information.
- Represented company at industry trade shows and had direct interaction with consumers.
- Contributed to content creation for company website.
- Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.
- Upheld office schedule and calendar to coordinate workflow and meetings.
- Streamlined operations by organising files and documents to implement improved workflow and organisation.
Education
BA Hons Degree and Diploma - Graphic Design and Art Direction
The Manchester Metropolitan University
ManchesterDiploma - Art, Design and Photography
The Manchester Metropolitan University
ManchesterA-Levels - 3 x A Levels - Grades A-C
Lady Manners School
BakewellGCSEs - 9 x GCSE'S Grade A*-B
Saint Thomas Moore School
BuxtonSkills
- Project Management
- Client Support
- Account Management
- Creative & Digital Marketing
- Prioritising Workflows
- Oral and written communication
- Team Leadership
- Management Collaboration
- Brand Management
- Self-motivated
- Collaborating with Designers
- Mentoring and Coaching
Additional Information
- Coffee lover
- Lots of music
- Yoga fanatic
- Fast learner
- Organised
- Dedicated
Timeline
Senior Digital & Creative Account Manager
Hello Earth Agency
03.2024 - Current
Senior Digital Account Manager
Seventy7 Group
10.2021 - 03.2024
Digital Account Manager
McCann Manchester
03.2018 - 10.2021
Stylist
All Saints
08.2016 - 02.2018
Founder & Creative
Hobo Gold Fashion & Lifestyle Brand
01.2015 - 02.2018
Graphic Designer
Zero-1 Limited
10.2014 - 08.2015
Head of Design
Divine Trash
07.2014 - 08.2015
Digital Marketing Assistant
The Fashion Network
04.2014 - 08.2015
Intern
Dazed & Confused Magazine
06.2012 - 09.2012
BA Hons Degree and Diploma - Graphic Design and Art Direction
The Manchester Metropolitan University
Diploma - Art, Design and Photography
The Manchester Metropolitan University
A-Levels - 3 x A Levels - Grades A-C
Lady Manners School
GCSEs - 9 x GCSE'S Grade A*-B
Saint Thomas Moore School
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