Sarah Johnston
Weston-super-Mare,North Somerset
Summary
Accomplished professional with a robust skill set in operations management, database administration, and policy implementation. Demonstrates exceptional discretion and confidentiality, coupled with a keen attention to detail and proficiency in written and verbal communication. Highly organised and results-driven, excels in maintaining office records, record-keeping, and professional correspondence. Adept at customer service and public relations strategies, showcasing resilience under pressure and cultural awareness. Committed to health and safety compliance while leading teams through training and development initiatives. Career goals include advancing expertise in administrative procedures to enhance organisational efficiency.
Overview
36
36
years of professional experience
Work history
Administrator
Tudor Lodge Doctors Surgery
Weston-super-Mare, North Somerset
07.2011 - Current
Managed sensitive information through efficient data scanning processes.
Directed patient records to relevant team members, ensuring swift follow-up actions.
Oversaw prescription department operations, handling requests via multiple platforms.
Collaborated with hospitals and community nurses to streamline patient services.
Ensured rapid response to patient needs, improving overall satisfaction.
Triage requests effectively on Ask My GP for better resource allocation.
Adapted to challenges of leadership in a dynamic healthcare environment.
Retail assistant manager
Mrs Karen Hunt
Weston-super-Mare, North Somerset
01.1990 - 07.2011
Executed stock checks and managed ordering across multiple grocery stores in Weston-super-Mare.
Maintained cleanliness standards in shops to enhance customer experience.
Served customers directly, addressing needs and inquiries.
Facilitated home deliveries for customers unable to transport groceries themselves.
Education
GCSEs -
Wyvern School
Weston-super-Mare, North SomersetSkills
- Discretion and confidentiality
- Attention to Detail
- Order processing
- Operations management
- Database management
- Policy implementation
- Record-keeping
- Highly organised
- Records management
- Written and verbal communication
- Results-driven
- Maintaining office records
- Telephone etiquette
- Professional correspondence
- Confidentiality maintenance
- Reporting and documentation
- Database administration
- Time efficiency
- Public relations strategies
- Communication proficiency
- Resilience under pressure
- Health and Safety Compliance
- Customer Service
- Cultural awareness
- Team Leadership
- Training and Development
- Administrative procedures
Affiliations
- Spending time with family, eating out, holidaying, walking
Timeline
Administrator
Tudor Lodge Doctors Surgery
07.2011 - Current
Retail assistant manager
Mrs Karen Hunt
01.1990 - 07.2011
GCSEs -
Wyvern School
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