Sarah Jeacock

My role at Tatton is varied to say the least! I can be processing invoices one minute and then creating Marketing documents the next. I am also responsible for much of the HR function and this also covers the payroll duties.

Key responsibilities:

• Prepare weekly and monthly sales reports for the Management team in order to provide YOY comparisons.
• Prepare documents for use in the restaurant and for events, ensuring accuracy and high quality communications.
• Support new team members during onboarding process.
• Maintain employee records, ensuring compliance with data protection regulations.
• Ensured adherence to employment laws, minimising legal risks.
• Manage payroll system to ensure timely and accurate payments.
• Support the Marketing team within the wider Tatton Park estate.

My main role at Pixel was to support the Sales Director and team in generating new revenue streams within the digital signage industry. This was a fast-paced environment in a niche area which required strong relationships with key industry stakeholders. I also had to collaborate with the Marketing team to develop targeted sales strategies. Daily duties included team administration of the CRM software and updating pipeline/forecasts. I was also required to prepare quotes for new business prospects as well as more formal responses to tender documents.

• Reviewed/tailored tender responses and sales pitches for diverse clientele.
• Utilised CRM software to manage customer interactions efficiently.
• Managed client accounts whilst maintaining high standards of service.
• Presented product benefits to potential customers for increased sales.
• Analysed competitor activity, influencing pricing and promotional strategies.
• Participated in product trainings, enhancing product knowledge and sales savvy.
• Conducted market research to identify potential business opportunities.
• Established rapport with potential clients, increasing likelihood of successful deals.
• Increased brand visibility by attending trade fairs and networking events.
• Reached out to prospective customers and warm leads to establish friendly, professional relationships.
• Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
• Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.

This role was working within an FCA regulated debt collection agency based, specialising in financial service debt recovery. During my time at Lawton Hathaway I had the opportunity to develop and transfer my skills whilst challenging myself to immerse in an industry of which I had no prior knowledge. My can-do attitude, dedication and commitment to the business meant I gained key-holder responsibilities and supervised junior members of staff.

I worked in a fast-paced client-facing role where I managed a ledger of accounts for a large commercial lender. This required an organised and professional approach with high standards being imperative. I typically managed and liaised with 40-50 business owners on a daily/weekly basis, to negotiate payment plans for funds owed to our client. This required careful precision in the upkeep of customer records using the CRM system.

I am also required to work on the consumer side of the business should the need arise. This has given me greater depth of experience within collections, where it is essential I always remain calm and poised when communicating with any difficult clients or in stressful situations.

Key strengths/skills:-

• Performed all debt collection activities/negotiations in compliance with Financial Conduct Authority (FCA) guidelines.
• Adapted payment plans to suit individual financial situations.
• Achieved positive customer relations by addressing concerns promptly and professionally.
• Trained newly hired staff members, ensuring adherence to company standards and procedures.
• Provided ongoing support and advice to customers facing financial difficulties-promoted a culture of empathy and understanding.
• Collaborated effectively with team members, facilitating smooth workflow in collections department.
• Upheld highest standards of customer service whilst handling collection calls and correspondence.
• Managed collection tasks efficiently to meet company objectives.
• Assisted in streamlining collection processes for optimal operational efficiency.

As a part-time class teacher I was responsible for the learning journey of a Year 1 class. In addition to this, I was responsible for the school Computing curriculum. This included delivering training to staff and reviewing planning/assessment. During my time at St. Margaret Ward I was also a part of a successful Ofsted inspection and received excellent feedback from lesson observations.

Key strengths/skills:-

• Promoted inclusion within the classroom, ensuring equal opportunities for all learners.
• Fostered positive learning environment by maintaining strong classroom discipline.
• Communicated effectively with parents regarding students' progress and behaviour issues.
• Offered emotional support for students dealing with personal challenges or difficulties.
• Maintained up-to-date records of each student's academic progress and attendance.
• Provided extra support for struggling students during after-school tutoring sessions.
• Participated actively in staff development training programmes and workshops.
• Implemented innovative teaching strategies to engage students in the learning process.
• Collaborated closely with colleagues to plan school events and projects.

During my time at Loreto, I was responsible for delivering the Computing curriculum to the whole school. This required precise planning for each year group, teaching pupils across the ages of 3 to 11. I was also responsible for staff training sessions which enabled them to use IT to enhance their daily lessons.

Key strengths/skills:-

• Established safe online practices amongst students through regular digital safety classes.
• Developed innovative and engaging curriculum to illustrate course concepts and promote student comprehension.
• Integrated innovative teaching methods into daily lesson planning, making subjects more appealing to students.
• Created coding challenges to improve critical thinking skills amongst pupils.
• Organised visits by tech companies, providing insight into potential career paths in the industry.
• Promoted equality and diversity within the classroom fostering a supportive learning environment for all students.
• Boosted understanding of complex concepts with practical, hands-on activities.
• Utilised multimedia learning tools for effective instruction delivery.
• Introduced latest technology trends to keep the syllabus current and relevant.
• Taught Python and Java, improving students' programming abilities.

This was a voluntary position, with the key focus on raising funds to enhance the learning opportunies for both schools which my daughters attend(ed). In addition to this, it also enabled the school community to come together to socialise and celebrate key events in the school year.

Key skills/aspects of role:-

• Organised successful fundraising events to support new acquisitions and restorations.
• Sourced and managed volunteers for each event.
• Sorted donations effectively, aiding the charity's fundraising efforts.
• Created a calendar-year plan of fundraising activities keeping team members informed.
• Reported on fundraising activity and used insights to establish growth potential.
• Adhered strictly to legal guidelines throughout the fundraising process establishing trust among stakeholders.

My family had the opportunity to temporarily relocate to California with my ex-husband's employer. During this time I was not in employment as I was required to support my daughters in the transition.

I was a Class Teacher (FT / PT) across KS1 and LS2 for 10 years at St. Vincents. During my time there, I played a key part in two "Outstanding" Ofsted inspections and was subject lead in Humanties and Computing.

Key strengths/skills:-

• Analysed consumer behaviour patterns using analytics tools for tailored ad creation.
• Secured beneficial partnerships with media outlets, ensuring optimal ad placement.
• Maintained up-to-date knowledge on emerging digital platforms and integrated them into planning process when relevant.
• Liaised closely with clients for understanding specific advertising objectives.
• Managed tight deadlines whilst maintaining high standard of work output.
• Conducted post-campaign analysis with insights to inform future plans.