Sarah Jackson

Throughout my career, I have honed a deep focus on customer success, consistently recognizing the pivotal role of customer service in shaping brand perception and driving repeat business. My journey has taken me from direct sales and field sales to a distinguished position as Head of Automotive Relations at TeletracNavman UK.

Over the past seven years, my role as a Senior Account Manager within the Customer Success team (CSS) team has been instrumental in my professional growth. It has equipped me with the skills to forge strong relationships, exceed expectations, and strategically drive sales while minimizing churn.

My proven track record in sales and customer service opened doors to mentorship opportunities, where I found great fulfillment in teaching, training, and developing others. This ability to cultivate talent is, I believe, a cornerstone of business growth.

At TeletracNavman, I have gained invaluable insights into event organization and corporate sales within the automotive industry. These experiences have refined my abilities in time management and sales strategy formulation. Working in a high-pressure, fast-paced sales environment has enhanced my interpersonal and administrative skills, ensuring I remain adaptable, IT-savvy, and level-headed.

As a self-motivated individual with a strong sense of initiative, I am adept at resource management, both human and material, to meet the demands of my role. My enthusiasm and drive have not only enabled me to meet but also to surpass the targets set for me, both as an executive and a manager

I have been awarded the Extra Miler recognition badge from Vontier! It's an incredible honor to be recognized for going above and beyond in my role.

Microsoft Co-Pilot volunteer for My Ability

ERG MyAbility steering committee member