Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Sarah Horrocks

Sarah Horrocks

Bradford

Summary

Compassionate recovery coordinator with 5+ year's experience in developing bespoke support plans for vulnerable individuals with complex needs. Quickly builds rapport with service users to optimise assessments, interventions and programme outcomes. Dedicated and motivated individual with determination to positively elicit change and push individuals to achieve a fulfilling, independent life.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Recovery Coordinator

New Vision Bradford, Humankind
Bradford, West Yorkshire
11.2021 - Current
  • Evaluated and addressed individual client needs and concerns through targeted assessments.
  • Responded calmly to manage crises and emergency situations.
  • Adapted communication styles to build two-way communication with clients.
  • Planned and initiated [Type] interventions following evidence-based practices to achieve service user involvement.
  • Navigated potential obstacles impeding service users' access all support. Outreaching our most chaotic and complex clients to ensure equal access to services
  • Adhered to safeguarding principles to protect service users from risk.
  • Designed comprehensive support packages tailored to meet needs of individual service users.
  • Exercised professional judgement to implement interventions and make tough decisions.
  • Advocated on behalf of service users to protect their best interests.
  • Assessed needs and situations by conducting individual and group interviews.
  • Prioritised workload to offer first-class support to caseload of service users.
  • Signposted specialised support to offer services to people experiencing multi complex needs
  • Maintained accurate, up-to-date and confidential files in line with reporting standards.
  • Liaised with other professionals in health and social care to coordinate holistic support.
  • Contributed to work of multidisciplinary teams, using in-depth understanding of [Type] policies and procedures.

Peer Support Worker

Liaison and Diversion, Touchstone Leeds
Bradford, West Yorkshire
09.2019 - 11.2021
  • Produced detailed progress reporting, liaising with clients and their families to discuss ongoing treatment.
  • Assisted clients to achieve personal and treatment-related goals.
  • Developed relationships with medical, welfare and educational agencies serving client needs.
  • Helped clients make informed decisions and follow individual treatment plans.
  • Maintained confidentiality of clients' information.
  • Provided timely intake, assessment and appropriate intervention to clients experiencing crises.
  • Supported clients experiencing substance abuse issues, offering access to additional resources and targeted programmes.
  • Collaborated with other healthcare professionals to design treatment plans.
  • Performed crisis interventions during emergency cases.
  • Worked with practitioners and allied health professionals to provide practical support and follow-up to clients.
  • Inputted patient information and records on database to maintain accurate documentation.
  • Provided solo or group therapy with patients and families.
  • Provided emotional support to patients and families facing challenging situations.
  • Initiated risk assessments to examine psychological and social factors.

Peer Mentor

Spectrum Community Health Wakefield
Bradford , West Yorkshire
02.2019 - 06.2019
  • Ensured participant comfort by providing a warm welcome to service, conducting one-to-one meetings to discuss needs and concerns.
  • Supported management of complex cases by referring mentees to other services and external agencies.
  • Facilitated independence, developing strong, lasting relationships to support mentees during and after intervention.
  • Ad-hoc support depending on individual needs, including Liaising with DWP, Housing or medical organisations on their behalf
  • Prevented lapse or relapse into drug use by effectively promoting abstinence.
  • Managed conflict resolutions and resolved problems.
  • Maintained consistency of support, providing weekly check-in calls to ensure regular engagement.
  • Practiced confidentiality to adhere to privacy regulations and guidelines.
  • encouraging service users to pursue positive activities that will improve general wellbeing

Education

Diploma of Higher Education - Health and Social Care

Shipley College
West Yorkshire
02.2016 - 11.2018

NVQ Level 2 - Mentoring

Shipley college
05.2016 - 08.2016

Skills

  • Strong communicator
  • excellent active listening skills
  • Engaging ,complex clients through own lived experiences
  • Can manage a varied caseload
  • Time management, having a full caseload, time management and organization has been a key skill in these roles
  • Team working
  • Confidential documentation and record-keeping
  • Keen to learn new things
  • Working to deadlines with minimal supervision
  • flexible approach
  • working quickly and accurately under pressure

Languages

English
Fluent

Timeline

Recovery Coordinator

New Vision Bradford, Humankind
11.2021 - Current

Peer Support Worker

Liaison and Diversion, Touchstone Leeds
09.2019 - 11.2021

Peer Mentor

Spectrum Community Health Wakefield
02.2019 - 06.2019

NVQ Level 2 - Mentoring

Shipley college
05.2016 - 08.2016

Diploma of Higher Education - Health and Social Care

Shipley College
02.2016 - 11.2018

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Sarah Horrocks