Firm-but-fair rule enforcer committed to safety and security. Commands trust and build rapport with people from vastly different backgrounds. Offers exceptional observational skills, attention to detail and emotional resilience.
Overview
29
29
years of professional experience
Work history
Prison Officer
HM Prison & Probation Service
04.1994 - Current
Managed prisoner grievances and complaints to conclusion or upward referral.
Supported offenders with rehabilitation programmes for positive prisoner outcomes and optimum public safety.
Performed thorough searches of prisoners and cells to reduce contraband items.
Resolved incidents calmly, maintaining best-possible safety and security of prison staff and offenders.
Understood underlying security issues within designated working areas, successfully managing issues.
Established meaningful working relationships to encourage positive approach to rehabilitation and personal development.
Expertly communicated with people from diverse backgrounds to provide best-possible safe, secure prison care.
Kept accurate and timely data in prisoner records and carried out other administrative duties.
Worked with partners and stakeholders to optimise outcomes for individuals in custody.
Acted as professional role model to other staff and those within prison care.
Maintained comprehensive understanding of all rules, policies and laws that governPrison Officer practice.