SARAH HILL
Gateford
Summary
Accomplished professional with expertise in customer service, business management, and digital marketing. Demonstrates proficiency in creative design, time management, and sales, alongside a strong background in e-commerce web design and social media. Adept at SEO programs, problem-solving, and adaptive to accounting updates. Known for tactful communication, ethical conduct in finance, administrative efficiency, invoice processing, and expense reports auditing. Committed to leveraging skills for organisational growth and success.
Overview
19
19
years of professional experience
Work History
Owner & Designer
Laser Hill Creations
Gateford, UK
01.2018 - 03.2025
- Company Overview: www.laserhill.co.uk
- Designed, marketed and sold bespoke cake toppers and accessories through an online platform
- Built and managed a website using WordPress, handling updates and optimising for customer experience
- Utilised Canva for product designs, social media marketing, and promotional campaigns
- Managed online sales, inventory, and customer inquiries, ensuring high customer satisfaction
- Developed and implemented digital marketing strategies to increase online visibility and sales
- Www.laserhill.co.uk
- Managed daily operations, ensuring smooth running of the business.
- Streamlined operations for improved efficiency and productivity.
- Achieved £95k turnover over 8 years, 2.5k follows on socials & 1200 customers
Volunteer PTFA Member | Chairperson | Classroom Volunteer
St Johns C of E Academy
Worksop, Nottinghamshire
01.2013 - 01.2019
- Organised and led fundraising events such as summer fetes, Father Christmas grottos, & car boot sales
- Coordinated teams of volunteers and managed event budgets to maximise community engagement
- Promoted events through local networks and social media channels to increase attendance and contributions
- Assisted pupils with reading and maths, providing one-to-one & small group support
- Worked closely with teaching staff to support the learning and development of students
- Helped organise school events contributing to community spirit.
- Helped students complete special assignments.
Cashier
NatWest Bank
Dinnington, Rotherham
01.2006 - 01.2012
- Provided outstanding customer service, assisting with inquiries and resolving issues efficiently
- Processed financial transactions, ensuring accuracy and adherence to banking regulations
- Supported customers with account management, offering advice and solutions tailored to their needs
- Kept up-to-date with store promotions to provide accurate information to customers.
- Greeted each customer warmly, creating a friendly shopping environment.
General Admin | Accounts | Sales | After-Sales Manager
Rainbow Motorcycles Ltd
Rotherham, South Yorkshire
01.2006 - 01.2012
- Managed general office duties including data entry, filing and correspondence
- Assisted with day-to-day operations, ensuring smooth office workflow
- Handled customer payments and managed financial records
- Assisted with financial reporting and prepared documents for audits
- Managed orders for motorcycle parts and accessories
- Provided product recommendations based on customer needs
- Led the after-sales team to provide an excellent customer service experience, focusing on building long-term relationships
- Ensured all customer inquiries and complaints were resolved promptly
- Oversaw the sales and satisfaction of accessories & other add-on products, ensuring customers were fully satisfied with their purchases
Education
NQV Level 2 - Business
Customers Service
Sheffield 09/1992 - 07/1993
NVQ level 2 - Business
Business Administration
Sheffield 09/1991 - 07/1993
NVQ Level 1 - Business
Sage Accounting
Dinnington, Rotherham 09/1996 - 07/1997
NVQ Level 1 - Admininstrations
Typewriting
Sheffield 09/1991 - 07/1993
Level 1 - MFL
German
Dinnington, Rotherham 09/2000 - 07/2001
GCSE -
English, Maths, Sciences, History, Art & Business Studies
Sheffield 05/1991 - 06/1991
Skills
- Customer Service
- Business Management
- Digital Marketing
- Creative Design
- Time Management
- Sales
- E Commerce Web Design
- Social Media
- SEO programs
- Problem-solving
- Adaptive to accounting updates
- Tactful communication
- Ethical conduct in finance
- Administrative efficiency
- Invoice processing
- Expense reports auditing
sections.external_links.name
Languages
English
Makaton Sign Language
Affiliations
- Enjoy the outdoors
- Walking
- Travelling
- Camping
- Watching Films
- Spending time with family
Accomplishments
Raising my 3 children and starting my own business. Both of which you dont get accreditation for, but are 2 of my greatest achievements.
Timeline
Owner & Designer
Laser Hill Creations
01.2018 - 03.2025
Volunteer PTFA Member | Chairperson | Classroom Volunteer
St Johns C of E Academy
01.2013 - 01.2019
Cashier
NatWest Bank
01.2006 - 01.2012
General Admin | Accounts | Sales | After-Sales Manager
Rainbow Motorcycles Ltd
01.2006 - 01.2012
NQV Level 2 - Business
Customers Service
09/1992 - 07/1993
NVQ level 2 - Business
Business Administration
09/1991 - 07/1993
NVQ Level 1 - Business
Sage Accounting
09/1996 - 07/1997
NVQ Level 1 - Admininstrations
Typewriting
09/1991 - 07/1993
Level 1 - MFL
German
09/2000 - 07/2001
GCSE -
English, Maths, Sciences, History, Art & Business Studies
05/1991 - 06/1991
Similar Profiles
Zdenka BurnettZdenka Burnett
Manager, Guest Services and Cafe at AMF Bowling and laser skirmish Rooty HillManager, Guest Services and Cafe at AMF Bowling and laser skirmish Rooty Hill
Martin CamajMartin Camaj
Business Development Manager at EMP / Aeon Laser USA / HSG LaserBusiness Development Manager at EMP / Aeon Laser USA / HSG Laser
Jamarie AgeeJamarie Agee
Entrepreneurship Assistant at MariElaine Custom CreationsEntrepreneurship Assistant at MariElaine Custom Creations