Sarah Harvey
Fareham,Hampshire
Summary
Accomplished professional specializing in business analysis, strategic planning, and process development. Proven ability to optimize performance and enhance scalability through effective capacity planning. Expertise in building customer relationships and leading workforce development initiatives. Strong track record in delivering impactful presentations, facilitating negotiations, and driving organizational success.
Overview
15
15
years of professional experience
Work history
Senior Data and Analytics Lead
British Sugar
Peterborough
2021.05 - 2026.04
- Assisted in defining data and analytics strategies based on functional requirements.
- Supported implementation of new technology using Microsoft Azure Stack and decommissioned legacy estate, reducing costs by over £!00k per year
- Recruited, trained, and managed IT teams to fulfil service user needs, including both in-house resources and third-party managed services.
- Managed technology resources within departmental budgets.
- Negotiated competitive prices with vendors for new systems and services.
- Provided guidance on capturing, maintaining, and applying data and information to support key business processes.
- Oversaw prioritisation, planning, and management of information management and analytics use cases based on clear prioritisation criteria and balanced supply with demand.
Head of BI
SSE Energy Services
Havant, Hampshire
2019.10 - 2021.03
- Assisted in managing data estate from infrastructure to data science.
- Supported coordination of 50+ individual contractors and third-party managed services.
- Facilitated development of clear objectives and action plans for team leaders.
- Participated in creation and implementation of retail data strategy.
- Helped engage with stakeholders to promote effective data usage across business functions.
- Contributed to ensuring business change projects achieve desired outcomes.
Retail Data Delivery Manager
SSE PLC
Havant, Hampshire
2018.05 - 2019.10
- Assisted colleagues by providing training support and relevant information to enhance team success.
- Monitored KPIs and produced reports to keep senior stakeholders informed.
- Recognised and addressed factors hindering programme delivery, taking steps to reduce impact.
- Supported graduate and new starters with guidance to ensure compliance with client and industry standards.
- Developed project timelines and implementation plans to align with broader change initiatives.
- Ensured adherence to governance frameworks and business readiness acceptance criteria.
- Facilitated process improvements and optimized operational efficiencies.
- Tracked business case benefits associated with change initiatives.
- Managed project finances by allocating resources and overseeing client invoicing.
- Acted as primary contact for projects and initiatives to fulfil requirements and meet deadlines.
BI Team Leader
SSC PLC
Havant, Hampshire
2015.12 - 2018.05
- Effectively managed SQL server and databases, providing assistance to team members.
- Liaised with stakeholders to verify technology alignment, recommending solutions against project specifications.
- Conducted interviews with key business users to collect information on processes and user requirements.
- Led cross-functional teams in analysing technological changes to understand operational impact.
- Fostered positive employee relationships through communication, training and coaching.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Implemented new working methods which improved overall efficiency of team operations.
Analyst Programmer
SSE PLC
Havant, Hampshire
2011.06 - 2015.12
- Analysed project requirements and available resources to establish optimal programming sequence.
- Provided on-call support and problem resolution for applications.
- Reviewed, validated and automated testing to improve code quality.
- Documented standard development procedures and trained new personnel on requirements.
- Collaborated with other developers to identify and alleviate software bugs.
- Learned multiple coding languages and development frameworks to serve needs of changing development program.
- Liaised with key stakeholders to translate technical needs into product development strategies.
Education
GCSEs - Maths, Englis, English Literature And Science
The Henry Cort Community College
Fareham, HampshireHigher National Diploma - Travel and Tourism
Fareham College
Fareham, HampshireSkills
- Business analysis
- Optimizing and performance tuning
- Strategic planning and review
- Capacity and scalability planning
- Process development
- Customer rapport
- Coaching leadership
- Presentations and proposals
- Complex negotiations
- Workforce development
Timeline
Senior Data and Analytics Lead
British Sugar
2021.05 - 2026.04
Head of BI
SSE Energy Services
2019.10 - 2021.03
Retail Data Delivery Manager
SSE PLC
2018.05 - 2019.10
BI Team Leader
SSC PLC
2015.12 - 2018.05
Analyst Programmer
SSE PLC
2011.06 - 2015.12
GCSEs - Maths, Englis, English Literature And Science
The Henry Cort Community College
Higher National Diploma - Travel and Tourism
Fareham College