SARAH HARVEY

· Preparation of quotations for automotive work, obtaining purchase orders to cover.

· Liaising with customers to finalise work deadlines.

· Stock control of all incoming and outgoing automotive parts and manage customer demands

· Weekly stock takes and re-ordering of consumables.

· Tracking machinery for annual maintenance, following up with quotations and updating databases.

· Invoicing with attention to detail and producing monthly customer statements.

· Credit control duties, consulting with customers and management if any queries are raised to resolve quickly and efficiently.

· Process all purchase Invoices and resolve queries

· Negotiation pricing with suppliers by distributing for tender

· Capture data for sickness, holiday records.

· Support Management with any adhoc duties

· Attend management meetings and record minutes

· Manage and support colleagues with daily tasks and give training where needed.

· Reconcile daily cashflows for six bank statements.

· Administer all payments into relevant bank accounts worldwide accurately.

· Monthly bank reconciliations for Management accounts.

· Complete monthly one to ones and annual appraisals with colleagues and diagnose any issues.

· Support Treasury Manager with integrating new company acquisitions and foster new processes.

· Ad hoc duties and coach/support all team members.

· Capture data for sickness, holiday records for treasury

· Assess, document and process all employee expenses.

· Control daily handoff files and reports from Travel Power into accounting programme - Dream.

· Finalised large supplier statements using Travel Power to process of payment, obtaining payment details and analysed bank details were correct.

· Reconciliation of large volumes of credit card transactions precisely and in a timely manner. Conversing with colleagues within different locations to resolve queries, keeping all system logs up-to-date.

· Invoicing of accommodation with attention to detail due to customer allowance and field data requirements.

· Invoicing to the Foreign Commonwealth office weekly, monitoring data fields are entered accurately and sensitive to confidential information retained.

· Participated with any extra administration duties within the team.

• Provided effective support to Service Manager by maintaining and updating engineer’s diaries on a T-card system.
• Fully proficient with the use of SAP in all areas of service/spares/accounting.
• Coordinating travel and accommodation arrangements both in the UK and Internationally.
• Preparation of quotations for all planned and unplanned service work obtaining purchase orders to cover.
• Overseeing all work is undertaken to the customer’s satisfaction and all tools have been provided for the engineer to be able to complete the scheduled work.
• Handling and Invoicing all service, spares and training undergone for the department.
• Tracking warranty/commissioning data for machinery to administering anniversary letters when machinery is due for annual maintenance, following up with quotations and updating databases.
• Exceeded KPI’s monthly.
• Captured accurate records of engineer’s holidays and absences to establishing data tracking systems.
• Co-ordinate delivery of spare parts, monitoring dispatch and Invoicing.
• Providing effective administration support to managers and engineers where required.
• Liaise with customers and in-house personnel to reach any query resolve (both UK and Swiss Parent Company).
• Credit control duties for approximately 150 customers achieving a high rate of recovery of approximately quarter of a million per calendar month.

• Proficient in all aspects of sales and purchase ledger duties working within SAP to maintain daily accounting records including invoicing and monthly statements.
• Accurate management of reconciling daily cash books from customer receipts.
• Finalised monthly reconciliation with efficient use of online banking.
• Credit control for 80 customers, providing cash projections monthly, achieving 90% rate of resolve.
• Sole responsibilities for customer hold list and instructing all Managers.
• Consulting with customers and management if any queries are raised to resolve quickly and efficiently.
• Controlled and monthly reconciliation of petty cash.
• Purchase ledger statement reconciliations, checking of Invoices that prices/quantities conform to raised PO; cost centre coding and inputting of supplier invoices into SAP system.
• Preparing monthly supplier payment runs, gaining approval and processing via an online BACS payment system.
• Keeping accurate records of holiday and absence in addition to all employees’ expenses.
• Daily telephone duties and reception duties for incoming deliveries – liaise with UK and Swiss colleagues.
• Documented all service engineers’ activities via a T Card system and ensure all worksheets have been received and invoiced.
• Facilitated quoting all service work whether breakdown or scheduled and ensuring all purchase orders cover.
• Implemented database for the annual anniversary of each machine (approx 450 in UK and Ireland)
• Initiated training quotations and arranged training promotion items and collate all manuals for training requirements.
• Undertaking office management activities with responsibility for stationery and equipment.