Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Sarah Harley

Westhill,Aberdeenshire

Summary

A professional with broad business experience looking for a new challenge. Strong reputation for monitoring regulatory compliance and supporting talented teams to maintain high standards of work. Diligent worker with robust reporting skills.

Overview

31
31
years of professional experience
2
2
years of post-secondary education

Work history

Owner/Director

Margaret Duffus Leasing Limited
Aberdeen, Aberdeen City
08.2002 - 07.2025


  • Successfully grew a small business with a good reputation within the property lettings industry in Aberdeen.
  • Managed up to 16 employees within the company, retaining many long term staff.
  • Developed systems and integrated software in order to streamline and managed information and processes with efficiency and accuracy.
  • Oversaw legislative and regulatory responsibilities with regards to running a business in the property lettings industry
  • Worked in and understood all roles in the business
  • Daily problem solving
  • Adapted to changing environments and challenges
  • Fostered good relationships with business suppliers and contractors


Property Manager

Margaret Duffus Leasing Limited
Aberdeen, Aberdeen City
07.1999 - 08.2002
  • Dealt with all aspects of property letting in a small business
  • Developed and set up systems and processes to track and record data, efficiently and accurately
  • Carried out day-to-day duties accurately and efficiently.
  • Communicated with landlords, tenants, suppliers and contractors on a daily basis


Trainee Manager

Eagle Taverns
Aberdeen, Aberdeen City
06.1998 - 06.1999
  • Duty Manager in various bars and restaurants owned by the Eagle Taverns group
  • Manage and assist waiting and bar staff
  • Responsible for cashing up at the end of the day when on last shift
  • Resolved customer complaints and other daily problems
  • Daily administration and stock ordering

Waitress/Waitress supervisor

Eagle Taverns
Aberdeen, Aberdeen City
07.1994 - 06.1998
  • Mainly based at the Ferryhill House Hotel, but also some waitressing and bar work at other locations
  • Ensured smooth restaurant operation by effectively managing reservations system.
  • Managed table settings for enhanced dining experience.
  • Executed food and drink orders accurately to improve customer satisfaction rates.
  • Improved customer satisfaction by providing efficient and friendly service.

Education

Bachelor of Arts - Business

Robert Gordon University
Aberdeen
10.2000 - 07.2002

Skills

I am very happy to tackle any task that requires doing and am confident at taking on new procedures without much guidance and/or am able to seek the appropriate assistance when required


I have a broad business experience and an understanding of how different departments work I have used professional property management software, along with 3rd party sites (including accounting packages), excel, word and social media I can touch type


I enjoy engaging and dealing with people, delivering a consistent level of service and having difficult conversations where necessary

Affiliations

A mother to 2 secondary school aged children, I enjoy family time, dog walking, socialising with friends, wild swimming and occasional horse riding.

Timeline

Owner/Director

Margaret Duffus Leasing Limited
08.2002 - 07.2025

Bachelor of Arts - Business

Robert Gordon University
10.2000 - 07.2002

Property Manager

Margaret Duffus Leasing Limited
07.1999 - 08.2002

Trainee Manager

Eagle Taverns
06.1998 - 06.1999

Waitress/Waitress supervisor

Eagle Taverns
07.1994 - 06.1998

Similar Profiles

Create profile
Sarah Harley