Sarah Gill

Cleaning private houses.

cleaning private houses around the Harrogate area to a high standard.

Also adhering to cosh chemicals around the house and clients.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Consistently arrived at work on time and ready to start immediately.
• Cleaned work areas and equipment to maintain faultless hygiene standards.

• Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
• Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
• Assisted in daily living activities for enhanced patient comfort.
• Respected privacy and dignity of each resident during provision of care services.
• Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
• Administered medication to patients, ensuring proper health management.
• Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
• Delivered excellent customer service by addressing concerns of patients' families.
• Collaborated with healthcare team for effective patient care delivery.
• Aid in mobility exercises which resulted in improved physical strength among elderly residents.
• Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
• Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
• Encouraged independence among patients whilst assisting them with tasks.
• Responded promptly to emergency situations, ensuring safety of all residents.
• Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.
• Adhered strictly to professional standards, regulations and policies at all times while executing duties.
• Organised recreational activities for improved social interaction amongst residents.
• Provided emotional support to patients, improving their mental wellbeing.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Maintained confidentiality and compliance standards for optimised patient care.
• Delivered high-quality care to clients with disabilities, achieving care plan objectives.
• Monitored client health conditions and reported immediate issues to manager.
• Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
• Prepared healthy meals with additional mealtime planning, feeding and support.
• Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
• Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
• Submitted reports to manager regarding status of client.
• Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
• Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
• Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
• Adapted to service users' needs and requests to maintain personalised care.
• Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
• Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
• Optimised patient satisfaction through compassionate, considered care and communication.
• Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
• Minimised care continuity issues by keeping thorough, accurate records.
• Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
• Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
• Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
• Kept detailed records of care activities, condition changes and treatment responses.
• Adapted care activities in response to clients' mood, energy levels, and preferences.
• Accompanied clients to important appointments.
• Involved clients in decision-making to promote independence.
• Followed client treatment plans for exercises, medications and wound care.
• Helped clients to carry out instructions recommended by health professionals.
• Answered questions from clients, family members, and other carers.
• Planned client meal plans, shopped for ingredients and cooked meals.
• Supported clients and families through difficult emotional times with sound medical advice and caring personal assistance.
• Fed clients with severe limitations and assisted more mobile clients with self-feeding.

• Increased resident satisfaction by providing personalised care plans.
• Optimised efficiency in handling administrative duties related to patient care documentation thus improving overall productivity.
• Contributed to the preparation of meals, following specific dietary requirements of each resident.
• Facilitated social activities for stimulation and engagement of residents.
• Provided consistent and high-quality elder care, ensuring comfort and safety.
• Maintained accurate records of resident's progress and medical history.
• Reduced stress levels for family members through clear communication regarding their loved ones' well-being.
• Ensured clean and safe living environment by routine cleaning tasks.
• Encouraged a positive community atmosphere within the facility through organising events.
• Achieved a calm and harmonious living environment by mediating disputes between residents when necessary.
• Improved physical mobility of many residents with carefully planned exercise routines.
• Assisted in daily personal care tasks, promoting independence amongst residents.
• Delivered compassionate end-of-life care, respecting dignity of the individual at all times.
• Conducted regular health checks on residents to ensure wellbeing.
• Co-ordinated with healthcare professionals for improved resident care outcomes.
• Demonstrated empathy whilst dealing with challenging behaviours or emotional distress from residents.
• Assisted others during emergency situations ensuring minimal harm towards any party involved.
• Received recognition for patient care from supervisors after demonstrating exceptional commitment to duty.
• Gained trust from families by maintaining confidentiality and professionalism in all situations.
• Managed medication administration for residents, adhering strictly to prescribed doses.
• Administered medications in line with care plans and nursing team guidance.
• Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
• Monitored junior staff to assess care provisions and implement continued best practices.
• Promoted dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
• Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
• Maintained confidentiality and compliance standards for optimised patient care.
• Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
• Completed care plan documentation to chart progress and improve resident health outcomes.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
• Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.
• Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
• Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
• Submitted reports to manager regarding status of client.
• Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
• Delivered high-quality care to clients with disabilities, achieving care plan objectives.
• Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
• Completed documentation of care, hospital actions and patient activities for up-to-date client records.
• Prepared healthy meals with additional mealtime planning, feeding and support.
• Collaborated with additional care providers to ensure seamless patient support.
• Promptly addressed and resolved performance concerns to maintain safe, effective care provisions.
• Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
• Encouraged participation in social activities, promoting positive socialisation and community inclusion.
• Performed household tasks such as cleaning, vacuuming and cooking.
• Optimised patient satisfaction through compassionate, considered care and communication.
• Organised activities and exercises to promote physical and mental well-being.
• Carried out initial risk and requirement assessments, enabling development of bespoke care packages.
• Accompanied client to medical or dental appointments, grocery and errands.
• Provided holistic care through support across leisure pursuits and creative activities.
• Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
• Adapted to service users' needs and requests to maintain personalised care.
• Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
• Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
• Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
• Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
• Kept detailed records of care activities, condition changes and treatment responses.
• Accompanied clients to important appointments.
• Adapted care activities in response to clients' mood, energy levels, and preferences.
• Involved clients in decision-making to promote independence.
• Followed client treatment plans for exercises, medications and wound care.
• Nurtured trusted rapport with clients, family members, and healthcare professionals.
• Supported clients and families through difficult emotional times with sound medical advice and caring personal assistance.
• Helped clients to carry out instructions recommended by health professionals.
• Planned client meal plans, shopped for ingredients and cooked meals.
• Answered questions from clients, family members, and other carers.
• Coordinated clients appointments with healthcare professionals in support of ongoing treatment objectives.
• Ran personal errands for clients and transported individuals to social gatherings.
• Read aloud to clients, offering mental stimulation and social companionship.

• Upheld dignity and respect whilst delivering personal care.
• Utilised specialist equipment to assist in patient care.
• Led staff training to develop care skills.
• Managed patient documentation for improved record keeping.
• Maintained strict confidentiality with sensitive patient information.
• Provided emotional support, enhancing patient mental well-being.
• Advocated on behalf of patients to secure resources.
• Facilitated recreational activities enriching patient experience.
• Ensured hygiene standards, reducing infection risks.
• Strengthened team efficiency with clear, timely communication.
• Supported meal times; ensured adequate nutrition intake.
• Complied with regulations and policies; upheld high standard of care.
• Coordinated discharge planning to ease transition home.
• Conducted risk assessments, increased safety measures.
• Monitored vital signs for accurate health records.
• Administered medication for effective pain management.
• Improved patient comfort by providing comprehensive personal care.
• Liaised with multi-disciplinary teams for coordinated care approach.
• Built trusting relationships through compassionate bedside manner.
• Assisted patients to improve mobility and independence.
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
• Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
• Maintained confidentiality and compliance standards for optimised patient care.
• Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
• Completed documentation of care, hospital actions and patient activities for up-to-date client records.
• Monitored client health conditions and reported immediate issues to manager.
• Submitted reports to manager regarding status of client.
• Optimised patient satisfaction through compassionate, considered care and communication.
• Delivered high-quality care to clients with disabilities, achieving care plan objectives.
• Monitored junior staff to assess care provisions and implement continued best practices.
• Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.
• Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
• Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
• Minimised care continuity issues by keeping thorough, accurate records.
• Promptly addressed and resolved performance concerns to maintain safe, effective care provisions.
• Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
• Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
• Carried out initial risk and requirement assessments, enabling development of bespoke care packages.
• Prepared healthy meals with additional mealtime planning, feeding and support.
• Organised activities and exercises to promote physical and mental well-being.
• Collaborated with additional care providers to ensure seamless patient support.
• Accompanied client to medical or dental appointments, grocery and errands.
• Performed patients' vital signs, promptly reporting early warning scores to Head Nurse to prevent clinical deterioration.
• Delivered feeding and drinking support to [Number]+ patients daily, recording intake on food charts to ensure patient's nutritional needs were consistently met.
• Created a friendly, positive environment, employing [Skill] and [Skill] to actively support and assist in alleviating distress and anxiety of patients or carers.
• Effectively monitored patient progress, entering progress notes and physical observations into [System].
• Provided high-quality care for [Number] patients with varying levels of [Type] and [Type] conditions.
• Optimised treatment outcomes by proactively helping patients and carers to take an active role in care delivery.
• Safely transferred patients between wards and departments, lifting up to [Number]+ kilograms.
• Utilised [Type] and [Type] equipment to assist patients to improve and maximise [Type] capabilities, resulting in [Number]% increase in early discharges.
• Performed oral hygiene procedures, such as [Type] and [Type], employing [Skill] and [Skill] to increase patient comfort.
• Assist patients in maintaining personal hygiene, grooming and dressing needs, employing [Skill] and [Skill] to ensure privacy and dignity at all times.
• Helped patients with [Type] conditions to achieve the highest quality of life by organising [Frequency] activities tailored to individual interests.
• Adapted to service users' needs and requests to maintain personalised care.
• Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
• Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
• Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
• Positioned, lifted and transported patients with limited mobility.
• Observed patient condition and behaviour closely, reporting changes or concerns promptly.
• Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
• Provided attentive first-hand care, comfort and safety to patients.
• Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
• Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
• Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
• Maximised Head Nurse's productivity by effectively preparing trolleys for [Type] procedures, utilising aseptic non-touch technique practices to ensure patient safety.
• Kept patient environments clean and neat following optimum hygiene standards.
• Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
• Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
• Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.

• Restored order in children's rooms by tidying up toys and books after playtime.
• Carried out deep cleaning tasks periodically to maintain high hygiene standards within the household.
• Laundered clothes and linens, ensuring they were ready for use when needed.
• Washed dishes after meals promptly, keeping kitchen area free from dirty utensils.
• Sorted out clutter, resulting in a more organised living space.
• Kept outdoor spaces neat by sweeping walkways and patios.
• Articulated any noticeable repairs or replacements required whilst carrying out duties.
• Serviced bathrooms with fresh supplies and regular cleaning.
• Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
• Provided high-quality cleaning services on [Number] rooms daily, working efficiently to meet timeframe demands.
• Used non-toxic cleaning solutions to maintain a safe environment for residents.
• Ensured spotless living areas by diligently dusting, mopping and vacuuming each room.
• Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
• Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
• Sanitised high-touch areas regularly to minimise the spread of germs.
• Handled delicate items with care during cleaning processes, avoiding damages.
• Assisted in maintaining a tidy kitchen for easy meal preparation.
• Cleaned carpets using appropriate equipment to remove dirt and stains.
• Disposed rubbish properly, contributing to a healthier living environment.
• Replenished household supplies as necessary, preventing shortages.
• Removed stains from various surfaces, enhancing the overall cleanliness of the property.
• Proactively identified changing housekeeping needs to provide reliable and attentive service.
• Interacted positively and professionally with residents, maintaining excellent service standards.
• Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
• Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
• Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
• Delivered faultless cleanliness standards and exceptional guest care.
• Dusted ceiling air conditioning diffusers and ventilation systems, maintaining presentation and working order.
• Washed, ironed and folded laundry, delicate fabrics and expensive pieces with appropriate methods.
• Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
• Instructed and supervised housekeeping staff to carry out daily tasks.
• Meticulously vacuumed, dusted and tidied guest rooms.
• Maintained clean, safe environments for guests and staff, strictly following infection control policies.
• Communicated with other staff to determine best use of resources and guest care.
• Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
• Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
• Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
• Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.
• Disinfected toilets and surfaces for reduced infection risk.
• Swept, mopped and vacuumed floors with spotless results.
• Stripped beds and remade with fresh linens.
• Protected family heirlooms with careful maintenance and handling.
• Washed internal and external windows and frames.

• Carried out day-to-day duties accurately and efficiently.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Consistently arrived at work on time and ready to start immediately.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Supported team by demonstrating respect and willingness to help.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Increased customer satisfaction by resolving issues.
• Improved efficiency and productivity by acquiring new skills.
• Completed duties to deliver on targets with accuracy and efficiency.
• Displayed energy and enthusiasm in fast-paced environment.
• Assisted in patient care, improved comfort and well-being.
• Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
• Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
• Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
• Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
• Liaised between patients and healthcare professionals, facilitated effective communication channels.
• Kept detailed records of patient progress, assisted medical staff in treatment planning.
• Enhanced healing process by changing wound dressings regularly.
• Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
• Monitored vital signs of patients with meticulous attention to detail for accurate readings.
• Assisted in physical therapy sessions with patients to promote mobility improvement.
• Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
• Prepared meals for patients, ensured balanced nutrition intake.
• Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
• Popularised health promotion campaigns among patients by distributing relevant literature and explaining key messages clearly.
• Delivered high-quality patient service by maintaining cleanliness in wards.
• Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
• Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
• Assisted in all aspects of personal care, retaining comfort and dignity.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Maintained confidentiality and compliance standards for optimised patient care.
• Worked closely with nurses to maintain high levels of communication.
• Completed care documentation and monitored patient progress to achieve up-to-date records.
• Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
• Monitored client health conditions and reported immediate issues to manager.
• Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
• Helped service users improve their independence, building strength and confidence to enhance daily living.
• Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
• Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
• Safely escorted patients during medical appointments and hospital visits.
• Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
• Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
• Safely and securely transported patients using hoists and wheelchairs.
• Provided compassionate personal care for elderly patients, offering support with washing, dressing and toileting.
• Met with patients and families to discuss care plan adaptations, seeking continual improvement.
• Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
• Administered blood tests and blood pressure checks.
• Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
• Empowered vulnerable individuals to retain maximum independence through targeted care.
• Supported clinical staff to complete health assessments.
• Submitted reports to manager regarding status of client.
• Prepared healthy meals with additional mealtime planning, feeding and support.
• Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
• Thoroughly sterilised and sanitised clinical and mobility equipment.
• Built caring, supportive relationships with residents, enhancing daily life through personalised care.
• Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
• Monitored patients' conditions closely and escalated concerns to senior staff.
• Maintained up-to-date patient records to enable care continuity between support providers.
• Worked closely with nurses to maintain optimum levels of communication.
• Actively developed professional healthcare competencies through regular training.
• Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
• Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
• Adapted to service users' needs and requests to maintain personalised care.
• Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
• Completed documentation of care, hospital actions and patient activities for up-to-date client records.
• Thoroughly sterilised and sanitised clinical equipment and accessories.
• Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
• Safely escorted patients to and from medical appointments and hospital visits.
• Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
• Accompanied client to medical or dental appointments, grocery and errands.
• Participated in personal development initiatives to enhance service delivery and patient care.
• Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
• Optimised patient satisfaction through compassionate, considered care and communication.
• Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
• Delivered high-quality care to clients with disabilities, achieving care plan objectives.
• Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
• Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
• Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
• Minimised care continuity issues by keeping thorough, accurate records.
• Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
• Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
• Kept patient environments clean and neat following optimum hygiene standards.
• Observed patient condition and behaviour closely, reporting changes or concerns promptly.
• Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.

• Kept accurate records of patient's progress, aiding in monitoring effectiveness of care plan .
• Facilitated social activities, enhancing the overall wellbeing of patients.
• Safeguarded patient confidentiality by adhering strictly to data protection laws and regulations .
• Improved patient's mobility with regular physiotherapy and exercise routines.
• Administered prescribed medication to ensure timely treatment.
• Delivered high-quality care for increased patient satisfaction.
• Developed rapport with patients to foster trust and cooperation during treatments .
• Provided emotional support to patients, leading to improved mental health.
• Ensured patient comfort by providing personal care and hygiene needs.
• Coordinated with healthcare professionals for comprehensive patient care.
• Assisted in meal preparation, promoting healthy eating habits amongst patients.
• Monitored vital signs regularly, prompting immediate medical intervention when necessary.
• Responded quickly to emergencies, reducing potential risks for patients .
• Handled challenging behaviour effectively ensuring safety of all parties involved .
• Possessed strong knowledge of medical terminologies used daily in interactions with other healthcare professionals .
• Provided end of life care, offering dignity and comfort in final stages .
• Offered respite services to families allowing them relief from caregiving duties .
• Promoted independence among patients through skill enhancement activities .
• Managed complex care plans, achieving optimal health outcomes for patients.
• Responded calmly to manage crises and emergency situations.
• Safeguarded client information with strict adherence to privacy and data security policies.
• Collaborated with other professionals in health and social care to coordinate holistic support.
• Established and maintained professional relationships to offer objective guidance and support.
• Advocated on behalf of service users to protect their best interests.
• Adhered to safeguarding principles to protect service users from risk.
• Maintained accurate, up-to-date and confidential files in line with reporting standards.
• Worked with community organisations to create access to resources and assistance to meet client varying needs.
• Promoted client well-being through effective case management, counselling and advocacy.
• Exercised professional judgement to implement interventions and make tough decisions.
• Evaluated and addressed individual client needs and concerns through targeted assessments.
• Reported on case progress, updates and interventions in alignment with regulatory standards.
• Liaised with multi-disciplinary professionals and caregivers to foster access to medical care.
• Managed assigned caseload documentation in alignment with regulatory requirements and standards.
• Offered trauma-informed resources and care options for clients undergoing crises.
• Guided clients through application processes for governmental assistance.
• Assisted disabled individuals in navigating systemic needs and programmes to meet required case management metrics.
• Implemented individualised treatment plans for client issues related to substance abuse and mental health needs.
• Advocated for client needs and rights with court officials, law enforcement personnel and regulatory agencies.
• Facilitated therapy and counselling sessions to help clients connect with qualified healthcare professionals.
• Built positive, productive client relationships for enhanced social support.
• Kept detailed, accurate records for well-maintained care continuity between support staff.
• Monitored service user progress, escalating concerns for swift resolution.
• Maintained confidential case documentation in line with data protection regulations.
• Promoted independence and positive wellbeing when working with vulnerable adults and children.
• Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
• Attended regular training and supervision workshops for improved service user support.
• Developed and championed accessible, practical solutions for recurring problems faced by service users.
• Used assessment findings to action necessary care plan adaptations.
• Responded proactively to changing circumstances for optimised service user care.
• Liaised with families and caregivers to develop balanced rehabilitation programmes.
• Provided mental health support to service users, as well as signposting community resources and local charities.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.

• Performed housekeeping duties, maintaining cleanliness of the environment.
• Cooked nutritious meals to promote good health.
• Provided emotional support to residents, enhancing wellbeing.
• Documented daily observations accurately hence facilitating a comprehensive record of each resident's progression.
• Assisted with personal care tasks, ensuring dignity and respect.
• Ensured proper patient hygiene by helping with bathing and dressing.
• Participated in staff training sessions, keeping up-to-date with best practices in elderly care.

• Dealt efficiently with customer complaints, providing satisfactory solutions that maintained restaurant reputation.
• Fostered team spirit amongst staff members, contributing to overall productive work environment.
• Undertook special tasks assigned by management-demonstrated flexibility and commitment.
• Built rapport with guests through friendly and attentive service.
• Kept menus clean and updated regularly – kept diners informed on available food options.
• Prepared tables for next customers promptly after each use – facilitated quicker turnaround times.
• Contributed to positive dining atmosphere with professional demeanour and appearance.