Sarah Garrett

Completing care plans and following Norse care procedures and policies.

Working closely with the tenants at Lloyd Court, listening to their views and acting on these. Ensuring that they are at the forefront of everything I do throughout.

Promoting positive relationships with my work colleagues, by leading by example, promoting positive person centered care. Part of this is to continue as well-being lead, promoting the care support staff to carry out activities and events I have planned, ensuring tenant's continue to have their social and emotional needs met.

Working with management, which has changed regularly throughout my time at Lloyd Court, I have been able to adapt working with different mangers, and in recent times I have had to adapt my role to include more managerial responsibilities.

Due to my commitment to Lloyd Court and the tenant's I am always happy to help cover shifts whenever needed.

On a daily occurrence I speak to a variety of professionals, including health professionals, social workers etc. I also communicate daily with tenant's families. Always in a professional manner.

I have continued to complete my training on Apollo and have recently started my NVQ4.

Assisted in promoting person centered care, ensuring tenant's wellbeing needs are met. Getting to know all the tenant's at Lloyd Court comprehensively, learning all about their personal life histories and adapting this to the events and activities I plan.

Listening to the tenant's and always putting their needs and wishes first, promoting this throughout the scheme, with other staff.

Organising large events including Christmas fairs for the benefit of adding funds to the amenity fund, to ensure we are able to provide activities that the tenant's have asked for including organising trips out.

Speaking regularly with tenant's family, especially during Covid to ensure tenant's remain in touch with their loved ones. Sending regular updates to family members during this time.

Assisting in all aspects of personal hygiene, ensuring tenant's retain their dignity throughout, whilst promoting their independence.

Preparing tasty and healthy meals. Assisting tenant's with cleaning tasks.

Supporting registered nurses daily on shift, assisting to oversee the running of the shift,

Overseeing the care team, implementing improvements and listening to care staff,

Carrying out baseline observations, wound care,

Implementing person centered care, ensuring other staff display this. Listening to tenants.

Writing comprehensive care plans for residents with a serious of complex health needs,

Carrying out all aspects of personal care.

Ensuring health and safety, manual handling policies and procedures were adhered to.

C

• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
• Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
• Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
• Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
• Provided high-quality cleaning services on rooms daily, working efficiently to meet timeframe demands.