Sarah French
Blackburn,Lancashire
Summary
In my previous job roles I have experience in management, good leadership skills, good communication and delegating skills. however I am also compassionate, caring and have empathy for others. I have cared for my cousin who has multiple disabilities and mental health needs. And I care for my mother who has multiple illnesses.
My lived experience I feel will help me in my future job roles which consists of caring for and meeting the needs of adults with disabilities/mental health with dignity and respect.
I also have my own lived in experience in supported living, and have a good understanding of key working/wellbeing sessions. I would love the opportunity to reach the goals the company has in place to help others with their own individual needs, taking a person centred approach.
Overview
24
24
years of professional experience
Work history
Cleaner
Queens hotel
Cliviger, Lancashire
2024.11 - Current
- Conducted regular cleaning of guest rooms ensuring high standards of hygiene.
- Maintained cleanliness of public areas including lobbies and restrooms.
- Utilised cleaning equipment and chemicals safely to achieve optimal results.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
Housekeeping cleaner
Jean Leech
Accrington, Lancashire
2024.06 - Current
- Maintained high standards of cleanliness across multiple areas to ensure guest satisfaction.
- Responded promptly to last-minute requests ensuring client satisfaction.
Assistant manager
Greggs
Blackburn , Lancashire
2006.12 - 2010.08
- Managed daily operations of bakery ensuring high standards of product quality were maintained.
- Coordinated production schedules ensuring timely delivery of baked goods to customers.
- Supervised a team of bakers, promoting
- efficiency in the workplace.
- Handled customer complaints promptly, ensuring satisfaction and return visits.
- Handled cash transactions accurately and efficiently during busy shifts.
- Trained new staff on cash handling procedures and customer service expectations.
- Utilised cleaning chemicals and equipment safely and effectively to ensure optimal results.
- This involved cleaning to a high standard to be compliant with health and hygiene policies and the effective use of COSHH to avoid cross contamination.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
Assistant manager
Oddies
Burnley, Lancashire
2002.03 - 2006.05
- Developed staff training pr suppliers to ensure timely delivery of ingredients.
- Monitored food safety procedures to adhere to health regulations and maintain a clean environment.
- Improved efficiency with organisation of work schedules and rotas.
- Trained new staff members for a more productive team.
- Managed daily operations to ensure smooth functioning of store environment.
Education
GCSEs - English, maths, ICT, RE, science
Mount Carmel R.C high school
Accrington 06.2003
Skills
- Awareness of surroundings
- Confidentiality
- Strong initiative
- Hygiene standards awareness
- Exceptional communication
- Compassionate
- Working part of a team
- Empathetic
- Supportive
- Punctual
- Time consciousness
- Respect and GDP
- Effective delegating