Administration & Coordination
- Provide general administrative support across all departments.
- Manage the company’s social diary, coordinating key meetings, events, and team activities.
- Maintain digital filing systems for projects, compliance, and O&M documentation.
- Prepare and format Operation & Maintenance (O&M) manuals for completed projects.
- Handle incoming calls, emails, and client communications professionally.
- Support management with report preparation and internal communications.
Financial & Contract Administration
- Assist with processing purchase orders, supplier invoices, and expenses in Xero and Simpro.
- Track project costs and support reconciliation of materials and labour.
- Monitor and manage customer contract renewals, ensuring continuity of service agreements.
- Support renewal of insurance policies, liaising with brokers and ensuring compliance documentation is up to date.
Compliance & Operational Support
- Maintain up-to-date compliance documentation (NICEIC, Gas Safe, BAFE, SSAIB, MCS, etc.).
- Record and monitor training, qualifications, and expiry dates for all engineers.
- Assist in preparing documentation for audits, renewals, and accreditations.
- Ensure company policies, procedures, and manuals are reviewed and updated regularly.
- Maintain fleet database, ensuring MOT, service, and insurance dates are tracked and booked.
- Monitor mileage logs, fuel card usage, and driver documentation.
- Coordinate with engineers regarding vehicle issues or maintenance needs.
Engineer Administration
- Ensure engineers submit accurate and timely timesheets through Simpro.
- Cross-check timesheets against job records for accuracy.
- Support engineers with access to project files, documentation, and schedules.
Skills & Experience
Essential:
- Strong administrative experience in a busy operational or construction-based environment.
- Excellent organisation, communication, and time management skills.
- Confident using Simpro, Monday.com, and Xero (or similar systems).
- High attention to detail and ability to manage multiple priorities