Summary
Overview
Work history
Education
Skills
LANGUAGES
INTERESTS
Certification
Timeline
Generic
Sarah Dundas

Sarah Dundas

London

Summary

Senior Global Account Manager with 17 years of experience in managing high profile clients in luxury, travel, and lifestyle sectors. Expertise in coordinating complex international projects and campaigns, ensuring operational excellence and creativity. Proven ability to manage client relationships, timelines, and logistics for seamless delivery and exceptional experiences. Currently pursuing French language skills and hold Level 1 & 2 WSET certification. Now seeking to leverage skills to enhance client and guest interactions.


Overview

19
19
years of professional experience
2000
2000
years of post-secondary education
1
1
Certification

Work history

Senior Global Account Manager

Mindshare UK
London
01.2022 - 11.2025

Lead delivery of high-profile projects for luxury and lifestyle clients including Rolex, Tudor, IHG Hotels, Qatar Tourism, Wimbledon, and EA Sports, ensuring exceptional quality and seamless execution across multiple global markets.

  • Oversee a small team, coordinating day-to-day operations and ensuring deadlines, deliverables, and client expectations are consistently met.
  • A primary client contact, building trusted relationships with senior clients and facilitating smooth communication between local and global teams.
  • Manage planning and logistics of international campaigns and brand activations, aligning multiple partners and suppliers to deliver cohesive outcomes.
  • Collaborate cross-functionally with creative, finance, and operations teams to ensure projects are executed on time, on budget, and to brand standards.
  • Regularly lead client meetings and status sessions, providing updates on progress, performance, and next steps.
  • Prepare and manage global performance reports, ensuring insights are accurate and actionable for future strategy.
  • Contribute to the development of client events, presentations, and brand showcases, supporting creation of premium client experiences.

Senior Investment Account Executive

Zenith UK
London
01.2019 - 01.2022
  • Managed multimillion-dollar client portfolios including Three Mobile, Net-a-Porter, Coty, Electrolux, Luxottica, and eOne, coordinating campaigns and partnerships across multiple markets.
  • Worked closely with strategy and planning teams to design and deliver creative, results-driven projects that met client objectives and timelines.
  • Oversaw full project cycle; from concept and setup to delivery and post-campaign review — ensuring every stage ran smoothly and aligned with client expectations.
  • Liaised directly with clients and suppliers to secure resources, coordinate schedules, and resolve logistical challenges quickly.
  • Produced detailed performance reports and presentations with clear insights and actionable recommendations for future campaigns.
  • Supported new business initiatives by researching opportunities, preparing materials, and contributing to pitch presentations.
  • Ensured financial accuracy and compliance, managing invoicing and reconciliation processes for multiple simultaneous projects.
  • Operated within a fast-paced, deadline-driven environment requiring exceptional organisation, prioritisation, and attention to detail.

Senior Media Buyer

Tomorrow agency
Melbourne
01.2014 - 01.2019
  • Senior member of the team managing multimillion-dollar property and lifestyle accounts, overseeing up to 20 clients simultaneously and ensuring exceptional service across all campaigns.
  • Planned and coordinated multi-channel projects and brand activations, working across digital, print, outdoor, and experiential channels to deliver cohesive outcomes.
  • Partnered closely with clients to understand objectives, timelines, and brand requirements, providing tailored recommendations and solutions.
  • Supervised project logistics, creative delivery, and supplier coordination to maintain quality standards and on-time completion.
  • Led client meetings and performance reviews, presenting insights, results, and recommendations to optimise future activity.
  • Supported the Director with operational management, including team scheduling, travel planning, event coordination, and new-business follow-ups.
  • Mentored and trained junior team members, fostering a collaborative, high-performance environment.

Media Buyer

Media Kitchen
Melbourne
01.2010 - 01.2014
  • Supported a portfolio of property development clients, coordinating the planning, delivery, and reporting of multi-channel marketing campaigns.
  • Built and maintained strong working relationships with clients, suppliers, and creative teams to ensure seamless communication and alignment on objectives.
  • Assisted senior management with project timelines, administration, and progress tracking, ensuring all materials and approvals were completed on schedule.
  • Negotiated placements and supplier agreements to optimise visibility, reach, and budget efficiency.
  • Maintained detailed schedules and documentation to ensure clear workflow management and smooth campaign execution across multiple projects.

Media Co-ordinator/Receptionist/PA

Fairfax Community Network
Melbourne
01.2007 - 01.2010
  • Coordinated the creation and delivery of advertising content for local publications, liaising between clients and the in-house production team to ensure projects met deadlines and quality standards.
  • Assisted with creative briefs and campaign materials, ensuring brand consistency and effective communication between teams.
  • Provided PA support to the General Manager, including diary management, travel bookings, correspondence, and event coordination.
  • Built and maintained strong relationships with clients and partners, ensuring excellent service and communication.
  • Assisted with internal marketing initiatives and office events, helping to foster positive, engaging workplace culture.
  • Prepared performance reports and contributed to achieving departmental targets through efficient workflow management.

Education

Year 12 Certificate -

Ivanhoe Grammar
Melbourne

Skills

  • Marketing strategy
  • Team leadership
  • Budget management
  • Operational planning
  • Presentation skills
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Microsoft Outlook

LANGUAGES

English
French

INTERESTS

Food & Wine, Travel & Culture, Events & Hospitality, Theatre & Literature

Certification

Level 1 & 2 WSET Certificate

Timeline

Senior Global Account Manager

Mindshare UK
01.2022 - 11.2025

Senior Investment Account Executive

Zenith UK
01.2019 - 01.2022

Senior Media Buyer

Tomorrow agency
01.2014 - 01.2019

Media Buyer

Media Kitchen
01.2010 - 01.2014

Media Co-ordinator/Receptionist/PA

Fairfax Community Network
01.2007 - 01.2010

Year 12 Certificate -

Ivanhoe Grammar
Sarah Dundas