Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Sarah Duff

Kilmarnock

Summary

Organized and dependable assistant credit manager with 20 years of experience in managing multiple priorities effectively. Proven ability to maintain a positive attitude while achieving team goals. Strong customer orientation complemented by extensive sales experience, enhancing overall service delivery.

Overview

32
32
years of professional experience
3
3
years of post-secondary education

Work history

Assistant Credit Manager

Browns Food Group
Kelloholm, Dumfries
05.2020 - Current

Ensured effective training and adherence to work practices by supervising a team of 3.


Processed accounts receivable, including timely issuance and dispatch of customer invoices.


Addressed payment issues and followed up on outstanding balances to maintain cash flow.


Minimised financial exposure through thorough assessment of credit risk for clients.


Provided prompt month-end reports to support overall financial oversight.


Mitigated potential losses by negotiating repayment plans with delinquent customers.


Evaluated client risk profiles via conducting credit checks and monitoring alerts.

Inside Sales

Europoint - Vink
Belshill
05.2015 - 05.2020

Processed customer orders efficiently, ensuring timely fulfilment.

Upsold products to enhance revenue streams and customer satisfaction.

Delivered comprehensive customer support and technical data for product inquiries.

Inside Sales

Paperlinx
Glasson, Lancashire
11.2011 - 04.2015

Processed customer orders efficiently to enhance satisfaction.

Upsold products to increase revenue and customer engagement.

Resolved order issues promptly, ensuring a positive customer experience.

Credit Control Supervisor

Donald Murray Paper
Glasgow, Glasgow City
01.2000 - 10.2011

Processed payments promptly to maintain accurate financial records.

Chased outstanding debts on ledgers to improve cash flow.

Provided month-end reports to support financial decision-making.

Assessed credit risk for new clients through thorough analysis.

Credit Controller

Falcon Catering Equipment Ltd
Larbert, Falkirk
03.1995 - 12.1999

Chased customer debts to ensure timely payments.

Processed received payments efficiently to maintain cash flow.

Maintained strong customer relationships to foster loyalty and retention.

Assisted accounts payable team with payment processing tasks.

Admin Assistant

Ochil View Housing Association Ltd
Alloa, Clackmannanshire
01.1993 - 01.1995

Delivered comprehensive administrative support to enhance operational efficiency.

Photocopied essential documents to facilitate accessibility.

Typed committee meeting minutes and distributed copies to members.

Assisted the public with housing enquiries to ensure timely responses.

Education

AICM - Credit Management

Central College of Commerce
Glasgow
05.1996 - 05.1999

Skills

  • Problem-solving and resourcefulness
  • Communication skills
  • Team building and leadership
  • Upselling strategies
  • Accounting expertise

Affiliations

  • I love running and every saturday can be found at my local parkrun either running, volunteering or being run director that week. To relax I like to knit, often calling on my mum or mother in law for tips on how to complete a project.

References

References available upon request.

Timeline

Assistant Credit Manager

Browns Food Group
05.2020 - Current

Inside Sales

Europoint - Vink
05.2015 - 05.2020

Inside Sales

Paperlinx
11.2011 - 04.2015

Credit Control Supervisor

Donald Murray Paper
01.2000 - 10.2011

AICM - Credit Management

Central College of Commerce
05.1996 - 05.1999

Credit Controller

Falcon Catering Equipment Ltd
03.1995 - 12.1999

Admin Assistant

Ochil View Housing Association Ltd
01.1993 - 01.1995
Sarah Duff