Sarah Dempsey

I am the Business Development Manager for a Pharmacy Apprenticeship Training Provider

My responsibilities include overseeing recruitment, enrolment, HR, and account management processes

I conduct weekly meetings, set clear targets for the team and myself, and lead meetings with key accounts to identify their business needs and apprenticeship opportunities

I contribute to marketing ideas and attend Employer Engagement events/Career fairs

I generate leads, maintain client records in CRM systems, and contact potential customers through various channels

I influence key decision-makers, identify opportunities for growth, and coach the team to exceed sales targets

Under my leadership, the company's revenue has increased by over 100% and our OFSTED rating has improved from 'Requires Improvement' to 'Good'.

In my role, I led a team of Apprenticeship Facilitators, delivering training sessions on processes and mentoring new facilitators

I managed a caseload of apprentices, screened new employers, and provided advice on career options

I ensured proper support for apprentices' college attendance and completed paperwork according to funding rules

Conducting progress reviews every 12 weeks, I collaborated with course tutors and employers for feedback

I actively sought alternative employment for apprentices affected by COVID-19

Utilising my ICT skills, I created and analyzed spreadsheets, resolving any issues with managers

Additionally, I am proficient in digital tasks like document editing, data management, and presentation creation.

During this time, I was teaching at Kendal College doing both paid and voluntary teaching in all beauty therapy units and levels, as part of my Certificate in Education qualification

I attend weekly departmental meetings and monthly standardisation meetings to ensure my practice is reliable and fair

I would plan and deliver my lessons to meet the Educational Training Foundation (ETF) standards.

I obtained my level 3 Assessors Qualification at Heysham High School

My responsibilities were planning and delivering teaching/learning programmes using a flexible range of strategies and learning styles

I developed learning resources/materials to meet individual learner needs and assessed the learners' progress

I would guide and support the learners through their assessments, providing effective verbal and written feedback, ensuring the learners develop the skills needed to complete their learning programme and progress into either further learning or sustainable employment.

My duties included finding prospective customers to use and supply this medical range

Acting on selling opportunities by visiting and calling existing and new customers

Holding regular workshops, training seminars and refresher courses for customers that were also wanting to purchase the medical machines

I Provided price lists and negotiating prices on bulk orders.

I was working within a 5-star hotel and spa, carrying out a wide range of beauty treatments, specialising in Carita pro lifting procedures, whilst being here I built up an exceptional number of frequent clients and have contributed to excel a positive reputation for the spa and working on reception with Premier Spa.

I was working in a five star plus environment with celebrity and affluent clientele

Delivering a high standard of treatments and client care, meeting retail and rebooking targets, helping to develop the business by contributing to marketing ideas

When working on reception, I would greet clients and advise them on treatment choices.

During the time I spent here I carried out a wide range of beauty treatments within the spa environment and learned how to assist guests at the reception

The Atmosphere Day Spa also provided an 'Out of Spa' service where clients could be provided with a high standard of treatments within the comfort and privacy of their own home

Doing this allowed me to obtain a full Colorado State driving license.

This position entailed specialising in Elemis treatments, motivating team members to achieve high and consistent retail sales

I also provided a product and treatment training session on a regular basis.