Professional and knowledgeable receptionist / Facilities Coordinator versed in administrative support and customer service. Offering many years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
17
17
years of professional experience
Work History
Facilities Coordinator / Receptionist
Dentons UK and Middle East LLP
Milton Keynes, United Kingdom
03.2015 - Current
Served as point of contact for internal and external customers seeking support and information.
Arranged meetings and conference room reservations.
Confirmed appointments, communicated with clients and updated client records.
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Scheduled and confirmed appointments and meetings for senior management team.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Maintained confidentiality of information regarding clients and company.
Coordinated catering and set up conference rooms for corporate and client meetings.
Sorted, received and distributed mail correspondence between departments and personnel.
Corresponded with clients through email, telephone or postal mail.
Kept reception area clean and neat to give visitors positive first impression.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing and filing documents.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Concessions Manager
Plant and Windsmoor
Milton Keynes
09.1986 - 04.1996
Provided exceptional services and pleasant shopping experiences to retail customers in a large department store .
Education
No Degree -
Mold Alun
Wales
04.2001 -
Skills
Document scanning and digitization
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Timeline
Facilities Coordinator / Receptionist
Dentons UK and Middle East LLP
03.2015 - Current
No Degree -
Mold Alun
04.2001 -
Concessions Manager
Plant and Windsmoor
09.1986 - 04.1996
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