Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Sarah Dagnall

Witham,Essex

Summary

Committed and motivated Administrative Assistant with positive, upbeat, adaptable approach.

Strong work ethic, professional demeanour, dependable team player, proactive and will use own initiative.

Exceptional customer service and engagement skills, a strong focus on confidentiality maintenance and problem-solving.

Demonstrates expertise in report preparation, calendar management, and meeting coordination.

Proficient in Microsoft Office and spreadsheets, with a proven ability to handle sensitive material with discretion and tact.

Adept at building client relationships and enhancing team collaboration through effective communication and diplomacy. Committed to delivering results through multitasking mastery and time prioritisation, while maintaining high attention to detail.

Motivated to help others, looking for a new role to have more interaction with people of all ages, have a sense of purpose, feel like I'm making a difference and have the opportunity to make a lasting impact,

Offering strong organisational and communication skills, with keen eye for detail and proactive approach to tasks.

Overview

33
33
years of professional experience
11955
11955
years of post-secondary education

Work history

Administration Assistant

Aldi Stores Limited
Chelmsford, Essex
02.2005 - 09.2025
  • Coordinate diary and meetings for Managing Director, ensuring efficient time management.
  • Oversee daily office administration and operations to maintain workflow efficiency.
  • Planned agendas and coordinated activities to support organisational objectives.
  • Analysed data and circulated reports
  • Communicated professionally with employees and external contacts at all levels.
  • Handled sensitive information with utmost confidentiality to protect organisational integrity.
  • Managed recruitment processes, including Workday tasks and maintenance of personnel records.
  • Processed credit card expenses accurately and promptly.

Directors Assistant

Access & Archive Technology Limited
Harlow, Essex
09.1995 - 02.2005
  • Proofread correspondences, eliminating errors and maintaining professionalism in communications.
  • Noted minutes during meetings, providing accurate records thereof.
  • Assisted in the preparation of presentations, leading to successful pitches.
  • Facilitated smooth workflow by handling ad-hoc requests promptly and accurately.
  • Assistant to Managing Director and Operations Director
  • Responsible for all office and day to day running
  • Personnel records and documentation
  • Pensions, payroll and company insurance
  • Taking, distributing and dealing with incoming calls
  • Customer facing
  • Keeping up to date on Company procedure and new office technology and implementation where necessary
  • Organised meeting, travel arrangements and Corporate events
  • Basic accounts knowledge
  • General office duties
  • First Aider

Secretary

PTC Systems Limited
Bishop's Stortford, Hertfordshire
09.1992 - 07.1999
  • Started as Office Junior, promoted in December 1992 to Secretary
  • Responsible for day to day running of the office
  • General office duties
  • Day to day control of site engineers
  • Attended 15 day management course
  • Training in Telemarketing from an outside consultant
  • Administering BS EN ISO quality manual

Education

A-Levels - English

Hertfordshire and Essex High School
Bishops Stortford

AS Level - Psychology

Hertfordshire and Essex High School
Bishops Stortford

RSA Stage 1 - Typewriting

Hertfordshire and Essex High School
Bishops Stortford

BTEC Award - Information Processing Level F

Hertford Regional College
Hertford

GCSE - Business Studies, General Studies, Child Development

Hertfordshire and Essex High School
Bishops Stortford

GCSE - English Literature & Language, French, Maths, Science (Combined), History, Geography, Home Economics

Hertfordshire and Essex High School
Bishops Stortford

Skills

  • Customer service excellence
  • Discretion and confidentiality
  • Diplomatic communication
  • Team collaboration
  • Supportive attitude
  • Calendar and meeting management
  • Report preparation
  • Time management
  • Problem solving
  • Microsoft Office proficiency

Affiliations

  • Family orientated, not married but in a strong relationship with step-children I adore.
  • Split my spare time between home, partners and Mum's - have a cat in every house
  • Sociable with a wide circle of friends, old and new, range of ages
  • Love going to the theatre, especially musicals
  • Weekend has to involve a walk and a coffee!

References

References available upon request.

Timeline

Administration Assistant

Aldi Stores Limited
02.2005 - 09.2025

Directors Assistant

Access & Archive Technology Limited
09.1995 - 02.2005

Secretary

PTC Systems Limited
09.1992 - 07.1999

A-Levels - English

Hertfordshire and Essex High School

AS Level - Psychology

Hertfordshire and Essex High School

RSA Stage 1 - Typewriting

Hertfordshire and Essex High School

BTEC Award - Information Processing Level F

Hertford Regional College

GCSE - Business Studies, General Studies, Child Development

Hertfordshire and Essex High School

GCSE - English Literature & Language, French, Maths, Science (Combined), History, Geography, Home Economics

Hertfordshire and Essex High School
Sarah Dagnall