Sarah Cutland
Lichfield,Staffordshire
Summary
I am a dedicated, patient and empathetic teaching assistant with a passion for supporting student learning and creating inclusive classroom environments. I pride myself on being an extra pair of eyes and hands within the classroom. I am organized, proactive, able to intervene, support and challenge in a timely and unobtrusive manner that ensures engagement and appropriate achievement for all abilities. I am currently undertaking my course placement in a year 3 class with a key responsibility being to plan and carry out interventions with the SEND children. This has required me to show high levels of patience, empathy and emotional resilience, along with strong communication skills and the ability to manage challenging behaviour. I highlight, share and celebrate the children’s success, whilst also offering a safe environment for them to share uncertainties and worries, giving advice and guidance pastorally. I am proactive and resourceful and always use my initiative to anticipate the teachers needs as opposed to waiting to be asked.
Overview
26
26
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Voluntary Teaching assistant
Chadsmead Primary Academy
Lichfield, Staffordshire
2025.05 - Current
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Maintained up-to-date records of pupil progress, tracking individual development effectively.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Collaborated with teaching staff in organising school events, fostering community spirit.
- Managed administrative tasks, aiding smooth running of the class.
- Supervised students in classrooms, halls, lunch halls, playground, or on field trips providing safe, supportive environment.
- Encouraged pupil autonomy through guided independent study initiatives.
- Assisted in conducting assessments to determine student understanding of subjects.
- Provided feedback on pupil's work, identifying areas for improvement.
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
- Facilitated active learning environments with engaging teaching aids and resources.
- Prepared classroom materials to facilitate efficient lessons.
- Led small group sessions for enhanced focus on challenging topics.
- Improved student engagement by utilising interactive learning techniques.
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
- Tutored students individually and in small groups to reinforce learning concepts from core subjects.
- Supervised students to maintain adherence with health and safety requirements, inside and outside classroom environments.
- Prevented student misbehaviour through constant classroom monitoring and prompt interventions.
- Established effective classroom routines by providing high-quality practical support to teaching staff.
- Performed administrative activities such as taking attendance, marking assignments and maintaining student records.
Customer sales assistant
Early Learning Ventre
Lichfield, Staffordshire
2008.10 - 2012.06
- Maintained shop floor cleanliness for an inviting shopping environment.
- Enhanced customer engagement by offering product knowledge and advice.
- Assisted customers to make informed purchasing decisions.
- Organised and ran weekly play sessions with pre school children.
- Responsible for opening and closing of the shop.
- Increased customer satisfaction with prompt complaint resolution.
- Organised marketing materials, promoting new products and discounts.
- Resolved queries swiftly, contributing to positive customer experience.
- Handled cash drawer efficiently, supporting end-of-day reconciliation.
- Built relationships with customers through friendly interaction and assistance.
- Collaborated with team members to meet daily sales targets.
- Oriented new staff members, fostering a supportive team atmosphere.
- Managed stock level for effective store operation.
- Executed visual merchandising displays to increase product appeal.
- Ensured compliance with health and safety regulations within the retail environment.
- Upsold additional products for increased revenue generation.
Restaurant and Bars Manager
Moat House Hotels
Solihull, West Midlands
2003.10 - 2006.02
- Responsible for 30+ staff
- Compiled rotas.
- Fostered a positive work environment with regular team-building activities.
- Delegated tasks efficiently to maximise productivity.
- Responsible for staff training, resulting in better customer service.
- Established clear budgets and cost controls strategies to meet objectives.
- Stock management and placed orders accordingly.
- Carried out Duty Management position where I was responsible for the whole hotel on those shifts handling complaints, ensuring smooth running of functions and effective running of all departments.
- Ran functions such as weddings, conferences and large parties.
Restaurant manager
Hilton Hotels
Newport, South Wales
2000.10 - 2001.09
- Ensured compliance to health and safety regulations for safe dining environment.
- Responsible for 20+ staff.
- Coordinated events and parties to increase restaurant revenue.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
- Cultivated a positive work environment by fostering team spirit amongst staff.
- Conducted regular meetings with staff; communicated updates and received feedback.
- Streamlined staff rotas to optimise efficiency.
- Managed daily operations for smooth restaurant functioning.
- Trained new team members, enhanced service quality.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
Bachelor of Arts - Hospitality and Food Management
Birmingham College of Food, Tourism and Creative Studies
Birmingham 1996.09 - 2000.05
A-Levels - English, French, Geography
Friary High School
Lichfield, Staffordshire 1994.09 - 1996.05
GCSEs - English, Maths, Science, Geography, RE, French, German, Home Economics
Friary High School
Lichfield, Staffordshire 1992.09 - 1994.05
Skills
- Patience and tolerance
- Social emotional learning
- Constructive feedback delivery
- Group work facilitation
- Developing learning materials
- School policy adherence
- Learner engagement
- Safeguarding regulations compliance
- Team player
- Exemplary communicator
- Student engagement
- Behaviour monitoring
- Safeguarding policy knowledge
- Speech and language development
Certification
Child Protection on Primary Schools Certificate
Paediatric First Aid Certificate
Level 2 Food Hygiene Certificate
Timeline
Voluntary Teaching assistant
Chadsmead Primary Academy
2025.05 - Current
Customer sales assistant
Early Learning Ventre
2008.10 - 2012.06
Restaurant and Bars Manager
Moat House Hotels
2003.10 - 2006.02
Restaurant manager
Hilton Hotels
2000.10 - 2001.09
Bachelor of Arts - Hospitality and Food Management
Birmingham College of Food, Tourism and Creative Studies
1996.09 - 2000.05
A-Levels - English, French, Geography
Friary High School
1994.09 - 1996.05
GCSEs - English, Maths, Science, Geography, RE, French, German, Home Economics
Friary High School
1992.09 - 1994.05