Overview
Work History
Education
Skills
Timeline
Generic
Sarah Cooper

Sarah Cooper

Nottinghamshire,Newark

Overview

30
30
years of professional experience

Work History

Care Director

Home Instead Lincoln
Lincoln
01.2023 - Current

* Managing a start up business

* General day to day running of the business

* Scheduling rotas, covering visits, managing holidays & sickness

* Completing Care plans & Risk assessments

* Completing client's reviews, QA & annual reviews

* Payroll

* Invoicing

* Monthly budgets

* Medication & File audits (Weekly & Monthly)

* Recruitment, Onboarding & Training new and existing staff

* Dealing with complaints, concerns & safeguarding issues

* Business development within the private sector, hospitals, LA & ICB

* Attending Job Fairs

* Arranging staff meetings, supervisions, spot checks & annual reviews

* Attending MDT meetings

* Preparing for CQC inspections

* Quality & compliance

* Particapation in the on-call, supporting with hands on care

* Dealing with Medication administration

* Working with 18 years of age & upwards with the following - Dementia, Cancer, MS, Parkinsons, Brain Injury, Mental Health, Complex Care & mobility issues.

Recruitment Manager

TCS Print Finishing Soultions
Newark
02.2021 - 12.2023
  • Recruitment & interviewing
  • Onboarding new staff
  • Training new & existing staff
  • Attending Job Fairs
  • Supporting, motivating and developing the team
  • Working closely with the recruiter
  • Managing Budgets for the recruitment activity

Registered Care Manager

GoodOaks Homecare
Derby
10.2019 - 01.2021

Managing a start up business

* General day to day running of the business

* Scheduling rotas, covering visits, managing holidays & sickness

* Completing Care plans & Risk assessments

* Completing client's reviews, QA & annual reviews

* Monthly budgets

* Medication & File audits (Weekly & Monthly)

* Recruitment, Onboarding & Training new and existing staff

* Dealing with complaints, concerns & safeguarding issues

* Business development within the private sector, hospitals, LA & ICB

* Arranging staff meetings, supervisions, spot checks & annual reviews

* Attending MDT meetings

* Preparing for CQC inspections

* Quality & compliance

* Particapation in the on-call, supporting with hands on care

* Dealing with Medication administration

* Working with 18 years of age & upwards with the following - Dementia, Cancer, MS, Parkinsons, Brain Injury, Mental Health, Complex Care & mobility issues.

Registered Care Manager

Caremark
Nottingham
05.2015 - 09.2019

Managing a start up business

* General day to day running of the business

* Scheduling rotas, covering visits, managing holidays & sickness

* Completing Care plans & Risk assessments

* Completing client's reviews, QA & annual reviews

* Payroll

* Invoicing

* Monthly budgets

* Medication & File audits (Weekly & Monthly)

* Recruitment, Onboarding & Training new and existing staff

* Dealing with complaints, concerns & safeguarding issues

* Business development within the private sector, hospitals, LA & ICB

* Attending Job Fairs

* Arranging staff meetings, supervisions, spot checks & annual reviews

* Attending MDT meetings

* Preparing for CQC inspections

* Quality & compliance

* Particapation in the on-call, supporting with hands on care

* Dealing with Medication administration

* Working with 18 years of age & upwards with the following - Dementia, Cancer, MS, Parkinsons, Brain Injury, Mental Health, Complex Care & mobility issues.

Registered Care Manager

Direct Health
Nottingham
10.2007 - 04.2015

* General day to day running of the business within a multi-site including sheffield, Chesterfield & Nottingham

* Scheduling rotas, covering visits, managing holidays & sickness

* Completing Care plans & Risk assessments

* Completing client's reviews, QA & annual reviews

* Monthly budgets

* Medication & File audits (Weekly & Monthly)

* Recruitment, Onboarding & Training new and existing staff

* Dealing with complaints, concerns & safeguarding issues

* Business development within the private sector, hospitals, LA & ICB

* Attending Job Fairs

* Arranging staff meetings, supervisions, spot checks & annual reviews

* Attending MDT meetings

* Preparing for CQC inspections

* Quality & compliance

* Particapation in the on-call, supporting with hands on care

* Dealing with Medication administration

* Working with 18 years of age & upwards with the following - Dementia, Cancer, MS, Parkinsons, Brain Injury, Mental Health, Complex Care & mobility issues.

Care Coordinator

Hatzfeld Homecare
Mansfield, Nottinghamshire
01.2002 - 09.2007
  • Rostering Care calls, covering shifts, allocating holiday cover
  • Reviews with clients
  • Spots checks, Supervisions with staff
  • On-call duties
  • Care calls
  • General office admin
  • Administering medication, completing MAR charts on a paper based system
  • Arranging new client calls from the LA

Administrator promoted to Office Manager

Cavendish Finance
Nottingham
06.1996 - 12.2001
  • Day-to-day administration duties & mangaging the office & staff
  • Arranging mortgages and finance.
  • payroll.
  • invoicing.

Education

GCSEs - English

Holgate School
Nottingham
01-1995

Certificate of Higher Education - Business Administration Level 3

Clarendon College
01-1997

Certificate of Higher Education - Health & Social Care Level 3

In house training
01-2005

Certificate of Higher Education - Health & Social Care Level 5

In-house Training
01-2008

Certificate of Higher Education - Level 5 Leadership & Management

In-house training

Skills

  • Client relationship management
  • Risk assessment
  • Staff training
  • Payroll administration
  • Dementia Training
  • General Administration
  • Care planning
  • Team supervision
  • Regulatory compliance
  • Time management
  • Employee onboarding
  • Recruitment strategy
  • Business development
  • Decision making
  • Report-writing
  • First Aid certification
  • Palliative care experience

Timeline

Care Director

Home Instead Lincoln
01.2023 - Current

Recruitment Manager

TCS Print Finishing Soultions
02.2021 - 12.2023

Registered Care Manager

GoodOaks Homecare
10.2019 - 01.2021

Registered Care Manager

Caremark
05.2015 - 09.2019

Registered Care Manager

Direct Health
10.2007 - 04.2015

Care Coordinator

Hatzfeld Homecare
01.2002 - 09.2007

Administrator promoted to Office Manager

Cavendish Finance
06.1996 - 12.2001

GCSEs - English

Holgate School

Certificate of Higher Education - Business Administration Level 3

Clarendon College

Certificate of Higher Education - Health & Social Care Level 3

In house training

Certificate of Higher Education - Health & Social Care Level 5

In-house Training

Certificate of Higher Education - Level 5 Leadership & Management

In-house training
Sarah Cooper